Executive Assistant & Office Operations Leader
Resume:
APRIL FITZGERALD
Senior Executive Assistant
********@*******.*** • 571-***-****
Detail-oriented Executive Assistant with over two decades of experience in providing high-level support to senior executives, adept at streamlining operations and enhancing productivity through effective administrative leadership. Excel at managing complex calendars, orchestrating CONUS and OCONUS travel logistics, and handling confidential correspondence with utmost discretion. Proven ability to innovate, evidenced by the creation of specialized Microsoft Teams channels and comprehensive Standard Operating Procedure Manuals, significantly improving onboarding processes and team collaboration. Committed to maintaining professional communication and fostering positive stakeholder relationships, serving as vital asset to organization, optimizing executive focus on strategic goals and embodying professional image of company.
Areas of Expertise
● Strategic Planning & Administrative Support
● Stakeholder Relationship Management
● Confidential Correspondence Handling
● Office Management & Organization
● Document Creation & Management
● Process Streamlining & Improvement
● Meeting Coordination & Facilitation
● Budgeting & Expense Tracking
● Travel Logistics Coordination
● Board & Committee Liaison
● Calendar Management
● Project Management Support
Professional Experience
Leidos, Reston, VA
Executive Assistant
August 2023 — July 2024
Manage complex calendars for three Senior Vice Presidents, ensuring efficient time allocation and resolution of scheduling conflicts to prioritize critical business activities. Provide executive-level support by organizing and prioritizing administrative tasks, minimizing rework, and enabling SVPs to concentrate on strategic objectives. Handle confidential correspondence with discretion, draft emails, and compose documents to maintain professional communication. Coordinate and arrange meetings, as well as domestic and international travel plans, to facilitate seamless executive operations.
● Streamlined weekly Leadership Staff Meeting notes, enhancing accuracy and efficiency of business communications.
● Innovated collaboration methods by creating specialized channels in Microsoft Teams for document sharing and corporate messaging, improving team productivity.
● Developed comprehensive PowerPoint presentations for Monthly Business Area Operating Reviews & Strategy Reviews, aiding in clear and concise dissemination of strategic information.
● Maintained and updated organizational charts, spreadsheets ensuring accurate representation of team structures and responsibilities.
● Organized Employee Engagement Activities, external and internal company sponsored events.
● Acted as liaison between executives and clients, upholding the company's professional image and fostering positive relationships. Leidos, Chantilly, VA
Executive Assistant
January 2022 — August 2023
Managed onboarding processes for new employees, ensuring efficient integration into Mission Operations & Support Division. Prepared comprehensive financial purchase requisitions and oversaw the procurement of divisional supplies using P-card. Compiled and distributed MOD Weekly Report and coordinated the MOD Monthly Operations Review (MOR) and Bi-Weekly Team Meetings. Maintained and updated distribution email lists, ensuring accurate communication channels. Reconciled expense reports and coordinated complex travel arrangements for both domestic and international itineraries. Supported planning and execution of special events, enhancing internal and external stakeholder engagement. Page 2 3
● Developed Standard Operating Procedure Manual, significantly easing acclimation process for new hires.
● Enhanced communication efficiency by maintaining up-to-date distribution lists, reducing misdirected emails.
● Assisted with proposal support, ensuring timely and cost-effective provision of necessary resources for divisional initiatives. Leidos, Chantilly, VA
Executive Assistant
December 2018 — January 2022
Managed comprehensive executive support functions, ensuring efficient operation of corporate and program-level events. Worked diligently on Responsive Environment for Agile Counter-Terrorism Solutions (REACTS) contract, effectively providing robust Executive Support throughout MSO. Managed and maintained applicant tracking system (RMS) with accurate, well-ordered records. Coordinated and conducted detailed on-boarding and off-boarding activities for Leidos employees and subcontractors. Proactively tracked contract overhead expenses and carefully inputted Purchase Requests into Cost point.
● Served as reliable point of contact for all supply procurement for unclassified facilities, while expertly managing the corporate purchase card.
● Coordinated off boarding procedures, ensuring return of company assets and termination of access for departing personnel.
● Maintained up-to-date communication channels by managing email distribution lists and internal transfers within the organization.
● Facilitated issuance of company badges and PKI tokens, improving security and access control measures.
● Created an external distribution list, expanding the reach and efficiency of corporate communications. ManTech Inc, Chantilly, VA
Executive Assistant
January 2013 — December 2018
Managed complex schedules and coordinated travel arrangements for Director and Deputy Director, ensuring punctuality and efficiency in all appointments and engagements. Facilitated seamless execution of action items by providing support to Directorate's and Office level Executive Assistants. Oversaw office conference room, maintaining diverse network connections, Polycom, and secure VTC capabilities for effective communication. Handled visitor security processing, including paperwork and escort responsibilities, to maintain a secure working environment.
● Developed and implemented Standard Operating Procedure Manual, enhancing new employee onboarding and acclimation processes.
● Streamlined office operations by organizing files, managing supplies, and coordinating equipment maintenance, leading to improved administrative efficiency.
● Established protocols for reviewing incoming correspondence, exercising delegated authority to prioritize and direct actions, optimizing workflow.
● Prepared and managed correspondence, meeting schedules, conference calls, and visit requests, ensuring organized and timely communication across the organization.
Additional Experience
● Management Assistant/Executive Assistant, Federal Bureau of Investigation/Terrorist Screening Center (TSC), Sava Solutions, Arlington, VA
● Executive Assistant/Office Manager, SAIC
● Executive Assistant, TeleCorp PCS, Inc
● Contracts Administrative Assistant, SAIC
Education
Bachelor of Science in Criminal Justice, Minor in Human Resources Strayer University (ongoing)
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Technical Proficiencies
Microsoft Office Suite (Word Outlook Excel PowerPoint) Microsoft Teams Visio SharePoint Deltek Costpoint SAP Concur PeopleSoft RecruitMax VECTOR
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