Notary Public & Administrative Support Specialist
Resume:
Carla Stoakley
Notary Public/ Administrative Assistant/ BBB Accredited
Norfolk, VA 23504
**************@*****.***
Professional Summary
Currently seeking employment in Notary Public or administrative Assistant as I have obtained my bachelors in Business Management with concentrations of Operations Management. Have registration and obtaining E-Notary Certification. I am BBB Accredited. Mortgage Field Inspector, Preservationist. Currently seeking employment in Mental Health
Authorized to work in the US for any employer
Work Experience
Office Manager
Inspired Home Health-Norfolk, VA
November 2024 to Present
To schedule interviews, schedule staff out to clients, UAI's and 225's, authorization and verification, Manage Norfolk and Newport News Offices
and more
House Manager
Community Alternatives Inc.-Norfolk, VA
March 2024 to Present
To do quarterly, Annuals, Dr. Appointments,, schedule for staff, Money ledgers, grocery shop, activities, administer medications, monthly menu, etc
Medical Office Manager
Brilliant Healthcare, Inc-Portsmouth, VA
July 2022 to Present
Answer phones, EMR, scheduling, authorization and verification, payroll, verification for Medicaid Financial Management Agent
World Financial Organization-Virginia Beach, VA
February 2022 to Present
Assist clients with investing, insurance and annuities. Financial Management Agent
Coopers Good Living-Norfolk, VA
February 2022 to Present
To assist families in the community with a better based living. We do investing, policies and jobs. Direct Support Professional
Nurses That Care-Chesapeake, VA
August 2016 to Present
Assist with activities of daily living, transportation, administer medications,assist with community activities, socialization,documentation, assist with light housekeeping, Doctors appointments. Senior Program Manager
Residential Living Options-Portsmouth, VA
September 2024 to August 2025
Check all documents, teach classes, schedule Doctor appointments, check Mars and Tara, quarterlys, annuals and more
House Manager
Community Service of Virginia-Virginia Beach, VA
May 2023 to July 2024
Grocery Shopping, Activities, reviewed documents, quarterly and annuals, monitored day support and group home, monitored and supervised transportation Lead House Manager
Community Alternatives Inc.-Chesapeake, VA
October 2022 to April 2023
Administer medications, schedule doctor appointments and Telemeds, assist to hospital, scheduling for staff, meal preps, laundry, quarterly's, transportation, review notes daily and more Certified Nursing Assistant
Interim HealthCare-Virginia Beach, VA
May 2012 to January 2019
Assist with activities of daily living, grooming, dressing, transportation, observe medications being taken, assist with feeding.
Medical Assistant
Atlantic Psychiatric enter-Virginia Beach, VA
June 2012 to September 2014
Scheduled appointments, collected co-payments, Electronic Medical Records and Medical Records. Billing, Insurance Verification, front desk, customer service Registered Medication Aide
Envoy of Thornton Hall-Norfolk, VA
September 2010 to July 2013
Administrator medications, assist with ADL's, vital signs, insulin injections, activities. Education
Business (Bachelors Degree)
Centura College-Virginia Beach, VA
June 2019 to Present
Business Management with concentrations of Operations Management
(Bachelor's)
Centura College-Virginia Beach-Virginia Beach, VA
June 2019 to December 2020
Medical Assisting (Associates of Occupational Science Degree) Centura College-Virginia Beach, VA
January 2010 to August 2012
Nationally registered certified medical assistant (Associate) Centura College-Virginia Beach, VA
January 2010 to August 2012
General studies (High School Diploma)
Northampton High School-Eastville, VA
September 1982 to June 1986
Training program
High school diploma or GED
Mental Health Counseling Specializing in Psychology Cyber Security (Master's degree)
Skills
• Hospital experience
• Typing
• Outpatient
• Medical billing
• Financial report writing
• Assembly
• Writing skills
• Communication skills
• Adults with developmental disabilities
• Administrative experience
• Experience with individuals with mental health conditions
• Foley catheter
• Quality assurance
• Supervising experience
• Business development
• Active listening
• Medical records
• Marketing
• Public relations
• Cooking
• English
• CRM system proficiency
• Geriatrics
• Experience with individuals with cognitive disabilities
• Project management
• Epic
• Productivity software
• Electronic health records (EHR) management
• ICD-10
• Time management
• Patient observation
• HIPAA
• Word processing
• Internal medicine
• Experience with children
• Group home
• Document imaging
• Employee relationship building
• Staff supervision
• Food preparation
• PTSD Care
• Recruiting
• Computer operation
• Calendar management
• Dental office experience
• Proficient in Health and safety checks and incontinence training
• Data collection
• Blood sampling
• Information management
• Accounting
• Purchasing
• Patient Care
• AdvancedMD
• Lead generation
• Google Suite
• Driving
• Managerial Decision Making
• Ob/Gyn
• Records management
• Payroll
• Negotiation
• Machine learning
• Catheter care
• Laboratory experience
• Senior care
• Help desk
• EMR systems
• Schedule management
• Public speaking
• Microsoft Publisher
• Grammar Experience
• Autism experience
• Transcription
• DoD experience
• School experience
• SOAP
• Pediatrics
• Adults
• Clerical experience
• Insurance verification
• Microsoft Teams
• Medication administration
• Budgeting
• Sterilization
• Hospice
• Strategic management
• Medical scheduling
• Caregiving
• House Manager
• Anatomy knowledge
• Salesforce
• Resident's rights
• Venipuncture
• Substance abuse
• Experience with individuals with neurodevelopmental disorders
• Childcare
• Customer support
• Telehealth
• Dermatology
• Management
• Technical Proficiency
• Manager
• Cleaning
• Triage
• Team management
• Scanning
• Medicaid and other insurance experience
• Medical Office Management
• Documentation review
• Employment & labor law
• Implementation of OSHA safety standards
• Interpersonal skills
• Client services
• Assisted living
• Medical terminology
• Phone etiquette
• Computer literacy
• Heavy lifting
• Phlebotomy
• Home & community care
• GAAP
• Working with geriatric patients
• Cash handling
• Event planning
• Athenahealth
• QuickBooks
• Data entry
• Working with people with disabilities
• Grocery store
• Vital signs
• Primary care
• Construction
• Teaching
• Analysis skills
• Sales
• Serving
• Multi-line phone systems
• S3
• Patient monitoring
• Microsoft Word
• Accounting software
• Meal preparation
• Laundry
• Attention to detail
• Meditech
• Surgery
• Microsoft Excel
• Program management
• Microsoft Office
• Medical receptionist
• Bookkeeping
• Managerial strategic planning
• Healthcare compliance
• Organizational skills
• PCA
• Dementia care
• Customer service
• Maintaining patient confidentiality
• Medical coding
• Alzheimer's care
• Medication pass administration
• Section 8
• CPT coding
• Team leadership
• Computer skills
• Achieving HIPAA compliance
• Managing patient records
• Social media management
• Home care
• SharePoint
• ICD 9 coding
• Catheterization
• Front desk
• Filing
• State healthcare regulations
• Operations Management
• Medical office experience
• Medicare
• Developmental disabilities experience
• Nursing home experience
• Visual Basic
• Microsoft Access
• Direct support
• Experience administering injections
• CSS
• Travel planning
• Customer relationship management
• IVR
• Crisis intervention
• Office management
• IT
• Microsoft Outlook
• Allscripts
• Packaging
• Leadership
• Regulatory compliance
• OSHA (regulatory compliance area)
• Hoyer lift
• ICD-9
• Windows
• Patient interaction
• Private practice
• Conflict management
Languages
• English
Certifications and Licenses
EKG Certification
Certified Phlebotomy Technician
Driver's License
ACLS Certification
CNA
CPR Certification
AED Certification
Certified Clinical Medical Assistant (CCMA)
State Tested Nursing Assistant
BLS Certification
Nationally Registered Certified Medical Assistant (NRCMA) CPR
First Aid Certification
Certified Medical Assistant
Life Insurance License
Office Manager
July 2022 to August 2023
Payroll, Authorizations, Verification, Scheduling, Medical Records, Co-pay and Invoices, Interviews, Answering Phones
Nursing Assistant/Registered Medication Aide
January 2021 to November 2022
To do authorizations, payroll, front desk, schedule aides to assist clients, making charts and filing Non-CDL Class C
Caregiver Certification
Certified Professional Coder
Certified Coding Specialist
RHIA
Certified Notary Public
RHIT
CHAA
NRCMA
CCMA Certification
Medical Billing Certification
CNA II
Certified Home Health Aide
RMA
Insurance Producer License
Certified Medication Technician
Additional Information
Registered Medication Aide
Contact this candidate