Aspiring IT Professional with Hands-On Problem Solver

David Rodriguez

Weatherford, TX ***** • 817-***-**** • ********@*****.***

INFORMATION TECHNOLOGY

Dedicated and hands-on technical professional with 10+ years of experience in mechanical systems, equipment troubleshooting, and problem-solving, now pursuing a career in Information Technology. Skilled in diagnosing and resolving complex technical issues with a strong foundation in hardware, networking, and cybersecurity. Certified in CompTIA A+ and Microsoft Azure Fundamentals. Brings a proven ability to learn quickly, work efficiently under pressure, and provide clear, customer-focused support. Known for reliability, attention to detail, and adaptability. Ready to apply mechanical expertise and IT training to support modern technology environments. EDUCATION

Information Technology Security & Administration • MyComputerCareer • Expected to Graduate: January 2026

• OS installation, device software security, troubleshooting, & enterprise network procedures.

• Computer hardware, troubleshoot, core networking concepts, virtualization, cloud computing & wireless technologies.

• Troubleshooting methodologies, malware analysis & foundational knowledge of Microsoft Azure cloud services.

• Linux OS, open-source applications, security, administration, and proficiency in Linux command lines and scripting.

• Cybersecurity, including risk assessment, incident response, forensics, and practical security troubleshooting skills.

• Networking concepts, data center operations, cloud networking, network security, configuration & troubleshooting. Diesel Technician Degree • Lincoln College of Technology • May 2011 CERTIFICATION & SKILLS

CompTIA A+ Certification

Cloud Computing • Cybersecurity • Hardware Configuration • Hardware Troubleshooting • Help Desk • IT Support • Linux • Mac Support • Mobile Device Support • Networking • Operating Systems • Software Troubleshooting • System Backup and Recovery • Systems Administration • Technical Support • Virtualization • Hardware • Security • Operational Procedures Microsoft Azure Fundamentals AZ-900 Certification

Infrastructure management • Database Management • Software Development • Azure Architecture • Azure Cloud Services • Microsoft

• Microsoft Learn Sandbox • Cloud Concepts • Core Solutions & Management Tools • General Security & Network Security • Identity, Governance, Privacy & Compliance Features • Azure Cost Management & Service Level Agreements Microsoft Azure AI Fundamentals AI-900 Certification Artificial Intelligence workloads and considerations • Principles of machine learning on Azure • Computer vision workloads on Azure

• Natural Language Processing (NLP) workloads on Azure • Generative AI workloads on Azure PROFESSIONAL EXPERIENCE

Home Health Provider • Blissful Home Health August 2023- Present

• Assisted clients with the use of technology, including learning AI tools such as Copilot and Gemini, basic computer troubleshooting, and organizing digital photos.

• Supported clients in developing confidence with everyday technology, enhancing independence and digital literacy.

• Provided support and daily living assistance, including meal preparation, mobility support, and transportation for medical appointments and personal errands.

• Maintained a safe, supportive environment and communicated effectively with family members to ensure continuity of care. Machine operator • Laticrete 2022 - 2023

• Operated and maintained production machinery and equipment to support manufacturing of materials.

• Monitored production lines, performed quality checks, and adjusted machine settings to ensure products met company specifications and safety standards.

• Conducted routine maintenance & troubleshooting on equipment to minimize downtime.

• Accurately documented production data, material usage, and equipment performance using company systems.

• Collaborated with team members and supervisors to meet daily production goals and maintain a clean, safe work environment in compliance with OSHA regulations.

• Trained new employees on machine operation, safety procedures & workflow processes to ensure consistent production. Automotive Technician • Multiple Employers 2008-2022

• Hands-on experience in automotive and heavy equipment maintenance, diagnostics, and repair.

• Performed engine rebuilds, brake and suspension work, transmission service, electrical system troubleshooting, and preventative maintenance on a wide range of vehicles.

• Consistently ensured safety and compliance with mechanical standards and regulatory requirements.

• Trained and mentored junior technicians, improving shop efficiency and workflow.

• Known for reliability, technical expertise, and maintaining strong customer relationships.

Contact this candidate