Property Manager with 9+ Years of Residential Experience
Resume:
ASHAUNTEY CRITTINGTON
PROPERTY MANAGER
CONTACT
PROFILE
*.************@*****.***
Dedicated and detail-oriented Property Manager with over 9 years of experience in property operations, tenant relations, leasing, and facility maintenance. Proven track record of increasing tenant satisfaction, reducing vacancy rates, and managing daily operations across multiple residential properties. Strong background in team leadership, customer service, and conflict resolution.
SKILLS
EXPERIENCE
Property Management Systems (e.g., Yardi, AppFolio)
Lease Administration
Tenant Relations
Budgeting & Financial Reporting
Maintenance Coordination
Conflict Resolution
Customer Service
Team Leadership
Marketing & Leasing Strategies
McDonald’s — Cashier / Trainer
2005 – 2012
Provided top-tier customer service and operated cash registers efficiently.
Trained new employees on customer service, safety protocols, and company procedures.
Promoted a team-focused environment to ensure quality and efficiency.
Powers Health Immediate Care — Administrative Support
2012 – 2016
Provided administrative and front-desk support in a fast-paced medical office.
Scheduled appointments, managed patient files, and ensured HIPAA compliance.
Delivered excellent customer service and supported daily clinic operations.
Cunningham & Hill — Leasing Agent / Property Manager
2016 – 2022
Leased units, conducted property tours, and managed tenant applications.
Handled lease agreements, renewals, and move-in/move-out procedures.
Supervised maintenance staff and ensured timely resolution of work orders.
Maintained high occupancy rates through effective marketing and tenant retention strategies.
Redoak Management — Property Manager
2022 – Present
Manage day-to-day operations for a portfolio of residential properties.
Oversee leasing, rent collection, maintenance, and tenant relations.
Ensure compliance with local, state, and federal regulations.
Prepare budgets, monitor expenses, and optimize cost efficiency.
EDUCATION
South Shore Highschool
2005-2008
General
IAP Career College
2005-2025
Grant Writer
Real Estate Institute
CPM 2025-2026
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