Product Management and IT Risk Leader

Joann Casinelli

Quincy, MA ***** 617-***-**** *****.*********@*****.*** LinkedIn Profile

Product Management and Risk Manager, IT Infrastructure

Seasoned financial industry professional with extensive experience leading diverse business areas, driving process improvements, and enhancing operational efficiency. A proven team leader and analytical problem-solver with a talent for quickly adapting to new roles, building strong relationships, and boosting employee engagement and performance.

Core Skills and Expertise:

Effective writing skills

Risk and Compliance Management

Collaborative consultation

Relationship management

Project Management

SOP and RFP Development

Financial Reporting and Analysis

Atlassian Jira, Agile methodology, ServiceNow

Work Experience

DEPOSITORY TRUST & CLEARING CORP. Boston, MA 10/2018 – 05/2025

Embedded Risk Manager (ERM) for Public & Private Cloud platforms, Associate Director (2022 – 2025)

Served as first line of defense Embedded Risk Manager, providing proactive risk identification, control validation, and issue remediation at the source of operations.

Developed clear, stakeholder-friendly documentation translating technical risks into actionable insights.

Reviewed processes and controls to identify risk factors across Public and Private platform areas.

Enabled proactive risk mitigation via MSIs, Risk Acceptances, and Policy Deviations.

Defined and tracked Issues and Action Plans to ensure timely remediation to maintain regulatory and internal compliance standards.

Implemented targeted action plans to address and close audit findings.

Built strong partnerships with managers and Directly Responsible Individuals (DRIs) to drive collaborative, forward-looking risk management.

Led quarterly risk profile assessments to evaluate and document platform-level risks.

Stayed current on NIST and emerging tech standards to enhance infrastructure risk strategies.

Associate Product Owner, Associate Director (2018 – 2022)

Led the development of a Business Aligned Delivery proof of concept, built and managed cross-functional teams, onboarded new product owners to Agile practices, and prioritized infrastructure tasks in support of Institutional Trade Processing.

Co-developed a Proof of Concept for Business-Aligned Delivery to better align IT infrastructure teams with business objectives.

Recruited and managed business analysts and scrum masters to support emerging business-aligned workstreams.

Guided new Business-Aligned Product Owners through the delivery model, Agile practices, and Jira usage.

Partnered with infrastructure engineers to align and prioritize tasks supporting Institutional Trade Processing.

STATE STREET CORP., Boston, MA 01/2003 – 12/2010

Finance Analyst, Officer (2007 – 2010)

Served as a Finance Analyst in Middle-Office Finance, reconciling positions and P&L, and collaborating with front office, operations, and Investor Services Controllers to ensure accurate and timely financial reporting.

Provided robust financial reporting to facilitate executive-level decision-making for Investor Services.

Liaised across various business units to promote organizational success.

Tracked and reported on contingency employee headcount against budget allocations.

Developed a networking program as a finance Employee Advisory Council (EAC) member.

Business Manager, Officer (2003 – 2007)

Acted as a strategic partner to the Executive Vice President by overseeing business operations, managing financials, and driving key initiatives.

Developed and implemented new procedures, best practices, and cost-saving initiatives for Corporate Citizenship and the State Street Foundation.

Customized and streamlined Standard Operating Procedures to enhance team efficiency and productivity.

Ensured adherence to compliance requirements in dual roles as Business Continuity Manager and Information Security Officer for both State Street Foundation and Corporate Citizenship business areas.

Oversaw key corporate partnerships, including Boston Chamber of Commerce, Museum of Fine Arts, and others.

Other Work Experience

KPMG, Boston, MA

Project Manager

Supported State & Local Tax (SALT) project teams in delivering research, reporting, and project management support for major corporate clients for high-profile clients, including Biogen and CVS.

Conducted in-depth client research to inform tax strategies and compliance planning.

Prepared key deliverables such as Requests for Proposal (RFPs) and decision-support reports.

FIDELITY INVESTMENTS CORP, Boston, MA

People Manager and Executive Assistant to Director of Research

Managed administrative staff and directed team operations.

Provided industry research to senior leadership and portfolio managers.

CONTRACT ROLES, Greater Boston, MA

Software tester: Conducted functional, regression, integration, and end-to-end testing across Epic EHR modules, ensuring high system reliability and usability for clinical and administrative users.

Hardware support: Supported franchisees with their out-of-the-box equipment experience.

IT support: Fulfilled ServiceNow tickets.

Education

Bachelor of Science, Communications: Syracuse University (Newhouse School of Communications) Syracuse, NY

Professional Development / Other

Practical Project Management, UMass Boston

Coursera Certification: Mindware: Critical Thinking for the Information Age

ISC2 Certification: Cybersecurity Certification

Community Involvement

Belle of the Ball. Supported the collection, organization, and distribution of prom dresses and accessories to high school students in need, helping to create a memorable and confidence-building experience.

Greater Boston Food Bank. Sorted, packed, and distributed food donations to help combat hunger and food insecurity.

Father Bill’s Place. Assisted with meal preparation and service, supporting individuals experiencing homelessness.

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