Operations Leader with Proven Cost-Savings Impact

CAROLE CHAMBERS

**** * **** *** **** **** Glendale AZ 85301 623-***-**** ****************@*****.***

Analytical, organized and detail oriented. Collaborative team player with ownership mentality and a track record of delivering the highest quality client solutions to resolve challenges that propel business growth.

EXPERIENCE

2025

Production Scheduler Corsicana Mattress Glendale AZ

Scheduled all production for the SW territory. One third of the entire companies' business. Reduced monthly spend by $25,000 a month, in two months, with a new production plan. Requested rates from vendors and negotiated lower rates with all vendors to ensure the reduction in monthly spend.

2022-2023

Patient Scheduler Urologist Practice Sun City AZ

Responsible for 120 to 130 inbound patient calls per day. Scheduled patients for daily appointments, referred to the Triage or Surgery team.

2012-2022

Extended Coverage team Swift Transportation Phoenix AZ

Cover all National clients for all client services when out for the say and all weekends. Over 150 clients handled on any given weekend. Wrote and distributed client SOPs for new clients after on boarding. Responsible for weekly team reporting. Started in client services, over the road and ended in the refrigerated department with the extended coverage team.

2006-2012

Supervisor Repairs WM Greenleaf Compaction Phoenix AZ

Negotiated all hourly rates and Minimum charges with all vendors across the USA, Puerto Rico and Canada. Reconciled all AR invoices against set rates and quotes. Added all cost center GL’s and researched each for asset depreciation.

1997-2005

Sales Executive DHL Express Phoenix AZ

Expanded territorial sales by 50% in one year. Produced daily, weekly and monthly results for upper management. Established and maintained client relationships and confidence with great customer service.

1991-1997

Export Supervisor Expeditors International Phoenix AZ

Transitioned Phoenix AZ office from startup through accelerated growth. Provided all department training. Accountable for the measurement criteria that insured quality commitments at the client level were achieved.

1986-1991

Inventory Control Supervisor Sola Barnes Hind Phoenix AZ

I started as a mail clerk. Managed 25 direct employees. Responsible for complete inventory, managed daily. Daily, weekly, monthly reporting to upper Management.

EDUCATION

1986

Bachelor of Science Business Northern Arizona University Flagstaff AZ

SKILLS

Cost Reduction Strategies

Vendor Negotiations

Continuous Improvement

Team player

Inventory Control

Process Optimization

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