Chief Security Officer & Risk Leadership Expert
Resume:
DANIEL WILLIS
Shreveport, LA ***** 318-***-**** ***************@*****.***
CHIEF SECURITY OFFICER SECURITY MANAGEMENT LEADER
Proactive and results-driven Chief Security Officer with 20+ years of progressive experience leading security strategy, personnel management, and risk mitigation initiatives. Trusted advisor to executive leadership, with a proven ability to align safety operations with organizational goals. Expert in both physical and cyber security, with a strong record of reducing incidents, improving emergency preparedness, and managing cross-functional teams in high-pressure environments.
CORE STRENGTHS & EXPERTISE
Executive-Level Security Leadership
Threat Intelligence & Crisis Management
Physical & Cyber Security Integration
Access Control & Surveillance Systems
Emergency Response & Disaster Recovery
Internal Investigations & Compliance
Armed & Unarmed Security Operations
Policy Development & Regulatory Adherence
Security Team Training & Development
Vendor & Law Enforcement Liaison
PROFESSIONAL EXPERIENCE
Chief Security Officer
Shreveport Convention Center – Shreveport, LA
May 2021 – Present
Direct security operations for a high-capacity convention center hosting large-scale events and VIP clients.
Reduced security incidents by 40% through proactive training, enhanced surveillance, and policy enforcement.
Developed and implemented comprehensive crisis response and emergency evacuation plans.
Installed integrated surveillance and access control systems for maximum perimeter integrity.
Led cross-functional security and IT audits, ensuring full compliance with data protection and privacy laws.
Authored and enforced standardized security procedures across departments.
Regularly coordinated with federal, state, and local law enforcement for joint safety operations.
Hotel Security Manager
Hilton Shreveport Downtown – Shreveport, LA
Jan 2020 – Feb 2024
Oversaw 24/7 hotel security for high-volume guest and event traffic.
Reduced theft and disturbance incidents through visible patrol strategies and advanced monitoring tools.
Trained and supervised a team of 15+ officers on crisis response, de-escalation, and safety protocols.
Conducted risk assessments and implemented access control procedures tailored to event types.
Built strong working relationships with hotel management, vendors, and local police.
Developed property-wide policies and safety procedures aligned with Hilton brand standards.
Security Manager
Willis Knighton Medical Center – Shreveport, LA
Oct 2011 – May 2021
Managed security for a multi-building medical campus, including ER, ICU, and high-risk patient areas.
Implemented access restrictions and ID badge protocols that reduced unauthorized access by 60%.
Conducted regular drills and trained hospital staff on emergency lockdowns and evacuation plans.
Collaborated with healthcare administrators to ensure HIPAA and OSHA compliance in security practices.
Authored comprehensive SOPs for medical facility security operations.
Security Manager
Shreveport Convention Center – Shreveport, LA
June 2007 – Dec 2010
Supervised security teams during public and private events with 500–5,000+ attendees.
Managed surveillance systems, access control points, and vendor security clearances.
Responded to and documented incidents, ensuring proper chain of custody for investigations.
Developed emergency procedures specific to event-based crowd control and evacuation.
Security Director
Isle of Capri Casino – Bossier City, LA
Jan 1998 – Aug 2005
Directed casino security operations, crisis response, and public safety protocols in a high-risk environment.
Managed surveillance, transportation, valet, housekeeping, and grounds security.
Led investigations into theft, fraud, and misconduct—working closely with gaming regulators and law enforcement.
Designed and executed comprehensive risk management plans and marine operations protocols.
EDUCATION
Huntington High School – Shreveport, LA
Diploma, 1989
AWARDS & RECOGNITION
My Boss is a Patriot Award (Two-Time Recipient)
Awarded by the ESGR for exemplary support of U.S. military personnel and reservists.
TECHNICAL PROFICIENCIES & SECURITY SYSTEMS
CCTV & Video Surveillance
Two-Way Radio & Incident Logging
Intrusion Detection & Alarm Systems
Digital Access Control & Keycard Software
Mobile Patrol & Reporting Apps
CERTIFICATIONS & TRAINING
Certified Armed Security Training
Emergency Management & Disaster Preparedness
Cybersecurity Awareness & Data Protection
Conflict De-escalation Techniques
Physical & Digital Threat Mitigation
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