MYLENE JAN
JANORAS
**********@*****.***
San Mateo, California 94402
SKILLS
● Proficient in Google Suite
● Proficient in Microsoft Office such as
Word, Excel, PowerPoint, Publisher and
Outlook
● Highly focused and results-oriented in
supporting complex, deadline-driven
operations
● Expertise in multi-line telephone
systems, scanners, faxes and copiers and
audio-video conferencing
● Efficient office management,
coordination, completing research and
reporting within demanding period
● Preparation of memos and
correspondence
● Meticulous and attention to detail
● Expense Reporting
● Mail Management
● Travel & Hotel Administration
● Expense Management
● C-suite Executives Support
● Filing and Data Archiving
EDUCATION
De La Salle University - Dasmariñas Cavite
Cavite, Philippines • 03/2002
Bachelor of Arts Major in Psychology
International Institute For Computer
Science Administration
Kuwait • 03/2007
Diploma in Office Management
Arellano University School of Law
Manila, Philippines • 03/2003
Bachelor of Laws (Ll.B)
PROFESSIONAL SUMMARY
Dedicated Executive Assistant with over 15 years of experience providing strategic, high-level administrative support to executive leadership. Skilled in complex calendar management, communication oversight, cross-functional coordination, and maintaining absolute confidentiality. Recognized for improving efficiency and enabling executives to focus on key organizational priorities.
WORK HISTORY
CORA – COMMUNITY OVERCOMING RELATION ABUSE
EXECUTIVE ASSISTANT
01/2024 – PRESENT
● Provide high-level administrative support to the CEO, managing complex calendars, scheduling, and comprehensive travel arrangements
● Coordinate conference rooms and prepare audiovisual resources for in-person, virtual, and offsite meetings involving stakeholders, the Board of Directors, and County representatives
● Serve as a primary liaison between the CEO and internal/external partners, ensuring timely communication, alignment of priorities, and efficient coordination of conference logistics, travel, and catering needs
● Enhance executive efficiency by implementing organizational systems, streamlining workflows, and optimizing time management for the CEO and CFO
● Handle sensitive and confidential information with utmost discretion while drafting, proofreading, and formatting reports, presentations, agendas, correspondence, and formal documents. Prepare and distribute annual Provider Services Agreements, City Cost Share tables, and related materials to San Mateo County law enforcement agencies
● Manage Executive and Board meeting logistics, including agenda preparation, meeting templates, minute-taking, follow-up tracking, and document management. Refer or delegate inquiries and issues to appropriate staff on behalf of the CEO or executive team
● Provide administrative support to the Leadership Team, C-suite executives, and Board of Directors, including uploading meeting minutes and monitoring action items for timely completion
● Compile, process, and submit expense reports for CEO approval
● Oversee documentation, records management, and filing systems, including creating, tracking, updating, and organizing organizational and department-related documents, reports, and presentations.
● Procure office supplies, IT equipment, and client gift cards while maintaining accurate inventory and budget tracking
● Update and maintain the organizational chart and CEO meeting log
● Serve as a departmental knowledge resource, providing guidance on processes and procedures and offering proactive, hands-on support
● Collaborate closely with the CFO, HR, and department managers on onboarding, offboarding, and other operational support needs
● Act as an administrative liaison between executives, vendors, and external organizational contacts
● Support high-level and special projects
● Manage and maintain the CEO’s contact database
● Provide back-up coverage for reception and other administrative staff as needed
Active Hands Home Care LLC - USA
Caregiver
09/2023 – 12/2023
● Provide clients with assistance as needed, including changing diapers, helping with bathing and other personal hygiene
● Plan and prepare meals
● Assist clients with certain physical activities, such as walking, exercising, getting into or out of bed, dressing and climbing stairs
● Monitor aspects of the client’s health under the direction of a registered nurse, doctor or other approved physician, including taking vital signs and administering medication
● Maintain detailed records of services provided to each client that includes any progress or other changes in the health of the client
● Take part in discussions about the client with the rest of the health care team, including the physician, nurses and others, as needed to determine the best solutions for client care
● Perform light household duties for the client, including running errands, light cleaning, cooking and laundry
● Advise clients and families on alterations to the house or living environment for enhanced health, including nutrition, personal hygiene and sanitary living conditions
● Companionship and emotional support
● Escorting clients to doctor’s appointments
PriceWaterhouseCoopers - Kuwait
Executive Assistant
09/2019 - 12/2022
● Managed executive calendars of four Partners and two Directors, scheduling meetings, appointments, coordinating travel arrangements, visa and accommodation logistics to optimize time
● Handled confidential and sensitive information with discretion and tact
● Processed travel expenses and reimbursements of the executive team and senior management group
● Screened calls and emails and responded accordingly to support executive correspondence
● Supported business and hospitality needs of corporate partners and staff during meetings and company events
● Supported leaders with internal processes such as compliance tasks, timesheet, recruitment activities and performance management cycle
● Filed paperwork and organized computer-based information
● Handled logistics (travel, visa and accommodation), and catering for meetings and events
● Coordinated events and worked on ad hoc projects, while building strong working relationships across the firm and external vendors to facilitate communication and collaboration
● Upheld strict timetables by maintaining accurate, balanced calendars of Partners and Directors
● Helped in promoting team productivity by keeping supplies organized and well-stocked
● Volunteered to help with special projects of varying degrees of complexity
● Backup other EAs or reception when necessary
Embassy of the United States of America in Kuwait Administrative Assistant
08/2018 - 07/2019
● Provided administrative support for health promotion activities
● Directed calls to appropriate medical professional
● Executed medical record filing system to improve document organization and management.
● Coordinated and scheduled medical appointments
● Assisted coworkers and staff members with special tasks on daily basis
● Identified opportunities to streamline administrative processes
● Maintained operations of front desk
Deloitte Consulting WLL - Kuwait
Executive Assistant
09/2007 - 06/2018
● Managed complex calendar of the Director, scheduling, and meeting coordination across multiple time zones
● Prepared meeting agenda, templates, minutes of meeting, and followed up on actions
● Draft, edit and format correspondence, presentation and business documents
● Coordinated domestic and international travel, including itineraries, accommodation and visa logistics and expense reporting
● Assisted in proposal and project submission to meet deadlines
● Supported leaders with internal processes such as compliance tasks, timesheet, recruitment activities and performance management cycle
● Handled and organized mail distribution to appropriate executive
● Telephone management, maintained and archived files
● Implemented best practice that enhanced efficiency and effectiveness across executive support functions
● New employee coaching and enablement contribution Carbonfiber - Ali Abdulwahab Al-Mutawa Co. - Kuwait Senior Sales Associate/Merchandiser
09/2004 - 09/2007
● Provided exceptional customer service to foster client loyalty and satisfaction
● Trained, coached, and mentored new sales associates for maximum performance
● Developed sales plans to increase market share, customer base and revenue
● Handled cash register operations and customer transactions to process payments
● Answered customer questions about products and services, helped locate merchandise, and promoted key items
● Maintained store visual standards by setting up window and interior displays to merchandising guidelines
● Participated in store meetings and product training sessions to understand and sell items
● Headed monthly stock-taking
● Handled internal memos and correspondence, organized filing of documents and invoices
Local Government - Philippines
Secretary
01/2003 - 07/2004
● Provided office support to barangay captain and other officials
● Prepared memos and correspondence, issuance of barangay clearance and certificates
● Handled administrative concerns
● Sorted incoming mail and managed outgoing mail and packages
● Conducted internet research and developed reports,
● Answered incoming telephone inquiries, and referred complex or sensitive matters to appropriate individuals
Al Assal Manpower Incorporated - Philippines
HR and Administrative Assistant
06/2002 - 12/2002
● Responsible for initial interview of applicants
● Administered and interpreted psychological tests
● Prepared curriculum vitae of shortlisted applicants
● Established and maintained a confidential and sensitive file system
.