Operations and Events Specialist with 25+ Years Experience
Resume:
Maritza Falcon
Professional Summary
Highly organized and detail-oriented professional with 25+ years of combined experience in executive assistance, office management, human resources, project management, and event planning. Adept at critical thinking, problem- solving, and managing multiple priorities in fast-paced, high-volume environments. Demonstrates exceptional time management, tact, and diplomacy when handling confidential information and sensitive matters. Proven ability to build strong client relationships, manage accounts, and collaborate effectively with diverse teams and external vendors. Bilingual in English and Spanish.
Experience
AstraZeneca 2015 - Present
Employee Engagement Project Planner
Key Responsibilities:
- Plan and execute events from conception through to completion.
- Coordinate logistics including venue selection, catering, transportation, and audiovisual requirements.
- Manage event budgets and ensure cost-effective solutions.
- Liaise with vendors, sponsors, and stakeholders to ensure seamless event delivery.
- Develop event timelines and ensure adherence to schedules.
- Oversee event setup, execution, and breakdown.
- Evaluate event success and prepare post-event reports.
- Work with Graphics, Creative Services, and Campus Communications Manager to ensure events are promoted effectively.
- Capture and report on metrics to ensure event goals are met.
- Work with Event Coordinator to ensure Campus Calendar is accurate, current, and correct metrics are captured.
- Work with Senior Concierge and Building Captain to help manage Special Purpose Room reservations and learn the responsibilities of each role to support roles when required.
- Support Event Planner with ordering catering.
- Ensuring events reflect the values of Inclusion & Diversity (I&D) and Sustainability.
Executive Support
Contact
Phone
*******.******@*******.***
Address
7200 Black Creek Ln
Frederick, MD 21703
Education
1995
Maric Medical College/
Language
English
Spanish
Professional Communications
Cross-Cultural Project Management
Event Planning
Management
SharePoint Administrator
Calendar Management
MS Teams Champion
- Managed SVP’s complex calendar, contact database, daily schedule, and special projects.
- Coordinated senior-level meetings, including documentation preparation, logistics, action item tracking, and maintaining records of proceedings.
- Acted as the primary liaison between the SVP and internal/external stakeholders, including senior executives, directors, and management.
- Evaluated information from staff meetings and reports, identifying actionable items and generating reminders to meet deadlines.
- Facilitated the dissemination of sensitive/confidential information and alerted leadership to critical issues impacting the office.
Travel and Expense Management
- Prepared domestic and international travel arrangements via the **Concur Travel system**, ensuring accuracy in travel requests, accounting codes, lodging, and passport/visa requirements.
- Processed expense reports and reimbursements promptly and accurately.
-Administrative Operations
- Supported onboarding/offboarding processes, including workspace logistics, training schedules, and system access for new hires.
- Served as departmental liaison to resolve routine operational and administrative issues.
- Opened and managed purchase orders, ensuring compliance with budget timelines.
- Developed and distributed official documents, presentations, and communication materials to stakeholders. Team Coordination and Mentorship
- Mentored junior team members and coordinated workflow to ensure effective resource allocation.
- Collaborated proactively with HR, IT, Facilities Management, and other support teams to resolve cross-functional queries.
- Trained new and junior administrative assistants while standardizing administrative procedures across the organization. Project and Event Management
- Lead logistics for large group meetings, workshops, conferences, and events, including registration, room setup, and material preparation.
- Organized candidate interviews by managing schedules, securing rooms, preparing interview binders, and arranging candidate travel.
- Lead team motivation initiatives by organizing off-site meetings, departmental celebrations, summer picnics, and holiday parties.
Technology and Systems Support
- Served as a backup **SharePoint Administrator** and **Microsoft Teams Champion** to support team collaboration.
- Managed multiple email inboxes, triaging inquiries and delegating to appropriate team leads. Leadership and Communication
- Provided personnel guidance on new policies, procedures, and organizational updates.
- Facilitated organizational new hire sessions and assisted with onboarding requirements (forms, badges, VPN access, workspace setup).
- Delivered high-level decision-making support, handling complex and sensitive information with discretion and confidentiality.
I'm proud to share that I received a [Bronze & Silver] certificate for completing the AstraZeneca Thriving in the
Age of AI Programme 2025.
This certificate is issued by AstraZeneca to colleagues who have completed a series of activities designed to increase
awareness and readiness to use AI tools and is just one example of its commitment to lifelong learning. It is not evidence
of technical data science or AI expertise.
Learn more about this initiative here: https://www.astrazeneca.com/media- centre/articles/2025/upskillingAI.html
#AI #AIAccelerator #ThrivingintheageofAI #AgenticAI References Upon Request
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