Salesforce Developer & Admin - Lightning & Integrations Expert

Sree Nithin M

Salesforce Developer

Mobile: +1-940-***-****

Email: ****************@*****.***

PROFESSIONAL SUMMARY:

Salesforce Certified Platform Developer I and Administrator with 4+ years of experience delivering scalable solutions across Sales Cloud, Service Cloud, and Experience Cloud. Expert in Lightning Flows, Apex, and Lightning Web Components (LWC), with a proven record of improving automation efficiency by 40%, enhancing UI performance by 25%, and reducing manual case assignment times. Skilled in integrating Salesforce with enterprise systems via REST/SOAP APIs, Platform Events, and Bulk API. Adept at working across the full SDLC in Agile environments, ensuring high-quality deployments with Test Classes (>85% coverage) and adherence to Governor Limits.

CORE SKILLS:

Salesforce Administration: User Management, Profiles, Permission Sets, Roles, Public Groups, Queues, Organization-Wide Defaults (OWD), Sharing Rules, Field-Level Security, Record Types, Validation Rules, Reports, Dashboards, Chatter, Flow (Record-Triggered, Screen, Scheduled), Approval Processes, Case Management.

Salesforce Development: Apex Classes & Triggers, Batch Apex, Future Methods, Queueable Apex, Platform Events, Lightning Web Components (LWC), Aura Components, Visualforce Pages, SOQL, SOSL, DML Operations, Apex REST API, Apex SOAP API, Named Credentials, Custom Metadata, Custom Settings, Lightning App Builder, SLDS, Test Classes.

Data & Integration Tools: Data Loader, Import Wizard, Bulk API, Web-to-Lead, Web-to-Case, Email-to-Lead, Email-to-Case, REST API Integrations, SOAP API Integrations, Change Data Capture, MuleSoft.

Methodologies & Tools: Agile, Scrum, SDLC, UML, JIRA, Bitbucket, Git, Asana.

PROFESSIONAL EXPERIENCE:

Salesforce Developer/Admin

Vizcloud Technologies, Houston, TX (Remote) May 2023 – Present

Acted as Salesforce Administrator and Developer, delivering end-to-end enhancements, production support, and technical solutions across multiple Salesforce clouds.

Migrated Workflow Rules & Process Builder to Lightning Flows, improving automation performance and aligning with Salesforce deprecation roadmap.

Designed and developed record-triggered Flows, screen Flows, and scheduled Flows, reducing manual processes by 40% and improving SLA compliance.

Built Apex triggers, classes, and REST APIs for complex automation and system integrations, ensuring governor limit compliance.

Developed and deployed Lightning Web Components (LWC) and Aura Components for enhanced UI/UX, improving load times by 25%.

Integrated Salesforce with third-party platforms using REST/SOAP APIs, Named Credentials, and Platform Events, enabling near real-time data sync.

Created advanced, dynamic Salesforce Reports and Dashboards to track KPIs, improve forecasting accuracy, and enhance leadership visibility.

Managed deployments using Change Sets and Git-based version control, ensuring zero post-release defects.

Salesforce Developer/Admin

Hughes Network Systems, LLC, Maryland Apr 22 – May 23

Customized security model using Profiles, Permission Sets, OWD, Role Hierarchy, and Sharing Rules to enforce data access policies.

Implemented Platform Event–driven architectures for asynchronous data processing across integrated systems.

Designed complex object models with lookup, master-detail relationships, and junction objects for multi-object business processes.

Executed large-scale data migrations using Data Loader, Bulk API, and validation/deduplication techniques, achieving 99.9% accuracy.

Developed parent-child synchronization processes using record-triggered Flows and Apex where required.

Configured multi-step approval processes, email alerts, and automated escalations to improve workflow efficiency by 20%.

Salesforce Developer

Capital Blue Cross, Harrisburg, Pennsylvania May 21-Apr 22

Built Salesforce Customer Community for self-service case creation and tracking, reducing inbound support calls by 35%.

Implemented Web-to-Lead, Web-to-Case, Email-to-Lead, and Email-to-Case to streamline inbound data capture and case routing.

Developed SOQL/SOSL queries and Apex triggers for automated record management with robust error handling.

Designed responsive Visualforce pages with SLDS for consistent UI and branding.

Created reusable Apex utility classes to standardize logic and reduce code redundancy by 40%.

Performed code reviews, functional testing, and deployments between sandbox and production environments, ensuring stable releases.

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