Administrative Assistant with Learning Aptitude

PROFILE

I am a responsible dedicated caring individual with administrative experience in reception, database entry, payroll entry and day-to-day office tasks. Strong transferable skills from an educational assistant environment including attention to detail, maintaining confidentiality, meeting daily timeliness and strong organizational skills. Proven willingness and aptitude to learn new programs. A self-starter and quick study, eager to commit and work towards employer goals.

EXPERIENCE

Educational Assistant (Contract 2024 – Present / Previous Contract 2021-2022)

Clarke Road Secondary School (DE Centre)

Assist students with a variety of diagnoses by promoting independence, social and life skills and problem solving

Support classroom routines, transitions and safety procedures

Communicate student observations and progress to teachers while maintaining confidentiality

Conduct meetings with parents, administrative staff and therapist

Provided personal care and safety using safe lifting, transferring and behavior support techniques as trained

Administrative Assistant (2018-2022)

Soren Custom, Toronto ON

Reception and first contact for client concerns

Assisted the director of business in a variety of areas

Maintained financial and client records

Facilitated and maintained client interactions and new business

Coordinated offsite events and trade shows

Created and edited reports with graphs and charts using Excel and Word

Maintained inventory with Shopify and google drives

Occasionally assisted with sales and handled transactions using the POS system, including cash handling, credit card processing, and processing returns.

Maintained the showroom floor

Other duties as required include faxing, scanning, mailing and filing

Office Manager (2016-2018)

Avalon Specialized Services, Hilsburgh ON

Managed office and facility services (including cleaners, snow removal and lawn care and food budgeting)

Data entry for payroll and time sheet entry

Staff scheduling and vacation trackers

Answered phones using 5-line system with paging

Created and maintained confidential records in excel and outlook

Facilitated office lunches, parties and event planning

SKILLS

Excellent communication and active listening

Excellent written, oral and interpersonal communication

Excellent with conflict resolution

Exceptionally organized, detail and task-oriented

Excellent with multitasking

Adaptable and flexible

Public Speaking and Presentation

Familiar with Windows, Notes, Microsoft Office and Outlook

Friendly, efficient and reliable

EDUCATION AND CERTIFICATION

Humber College, Orangeville (2016)

Advance Diploma: Social Service Worker

Certifications

CPR Certified, AED and First Aid

BMS Certified (up to date)

REFERNCES AVAILABLE UPON REQUEST

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