Salesforce Developer with 5+ Years of Experience

Maheedhar Kolluru

Salesforce Developer

Email: *************@*****.***

LinkedIn: https://www.linkedin.com/in/kmaheedhar788

Trailhead: https://www.salesforce.com/trailblazer/mkolluru4

Ph No: +1-806-***-****

Summary:

5+ years of experience across full Software Development Life Cycle (SDLC), including requirements gathering, solution design, development, testing, and deployment on Salesforce.

Hands-on expertise in Salesforce Administration, custom development, and Salesforce AppExchange integrations supporting enterprise-grade CRM solutions.

Strong experience in data migration and ETL using Data Loader and Jitterbit, including data mapping, extraction, cleansing, and bulk load automation.

Delivered multiple end-to-end implementations across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Health Cloud and Chatter for enterprise and healthcare clients.

Built reusable data models and migration templates to support cross-system onboarding and platform modernization initiatives.

Designed scalable data integration flows between Salesforce and external systems using REST/SOAP APIs, Platform Events, and middleware tools.

Developed Apex Classes, Triggers, Batch Apex, Scheduler, and Visualforce pages with secure and optimized SOQL/SOSL queries following Salesforce best practices.

Deep understanding of CRM workflows including lead lifecycle management, service operations, patient/case tracking, pipeline management, forecasting, and campaign processes.

Collaborated with cross-functional teams to translate business requirements into Functional/Technical design documents and scalable platform solutions.

Built and maintained Email-to-Case, Web-to-Case, Experience Cloud features, and customer self-service portals to enhance support operations.

Expertise in Lightning App Builder and development of responsive Salesforce Lightning apps across mobile, tablet, and desktop devices.

Designed and implemented Lighting Web Components (LWC) and Aura components for patient engagement and care management workflows.

Strong working knowledge of Lightning Flows, UI design, guided processes, and automation for business-critical operations.

Designed and deployed Lightning Components for enterprise rollouts across care operations, clinical team workflows, and patient-support teams.

Hands-on ability to configure and customize Sales, Service, Experience, and Analytics clouds with deep security and governance knowledge.

Managed Salesforce security model including OWDs, Profiles, Permission Sets, Role Hierarchy, and user access administration.

Enhanced UI and platform experience using page layouts, record types, dynamic forms, actions, compact layouts, and global settings.

Built and automated CI/CD pipelines using Salesforce DX, GitHub, Git branching workflows, and Change Sets to streamline development releases.

Automated deployment processes and sandbox refresh alignment, reducing manual deployment effort and improving release velocity.

Implemented version control workflows and code review standards using GitHub to support collaborative engineering environments.

Performed release management using Copado, including pipeline setup, automated testing triggers, conflict resolution, and deployment governance.

Experienced working in Agile/Scrum environments with sprint planning, backlog refinement, code reviews, and iterative delivery cycles.

Certification:

Certified Salesforce Administrator

Certified Salesforce Platform Developer I

Certified Salesforce Platform Developer II

Certified Agentforce Specialist

Education:

Rivier University, Nashua, NH (USA)

Masters in Computer Information Sciences May 2024

Technical skills:

Salesforce Platform & Languages: Apex (Classes, Triggers, Batch Apex, Schedulers), SOQL/SOSL, Aura Components, Lightning Web Components (LWC), Visualforce, Apex REST & SOAP Web Services, Platform Events, Async Apex, Apex Test Framework

Declarative Tools & Automation: Flows (Record-Triggered, Screen, Scheduled), Process Builder, Workflow Rules, Approval Processes, Email-to-Case, Web-to-Case, Assignment Rules, Validation Rules, Reports & Dashboards, Field-Level Security, Profiles, Permission Sets, Sharing Rules, OWD

DevOps, Deployment & Version Control: Salesforce DX, GitHub, Copado, CI/CD Pipelines, Change Sets, Metadata API, Sandboxes Management, Branching Strategy (Git Flow), Automated Testing, Release Management, Code Review & Quality Checks

Integrations & APIs: REST API, SOAP API, JSON/XML, Postman, Jitterbit Data Loader, Web Services Integration, ERP/Healthcare System Integrations

Data Migration & ETL: Salesforce Data Loader, Jitterbit, Import Wizard, Data Cleansing/Mapping, Bulk Data Load, External Data Source Integration

Cloud & Modules: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud (integration exposure), Health/Patient workflows exposure, Case Management, Knowledge, CTI/IVR Integration, Community Sites, Mobile & Tablet Lightning Apps

Databases: Oracle 10g/11g, SQL Server, DB2 (academic & early professional use), SOQL/SOSL (primary in-role DB query skills)

Programming Languages: Apex, JavaScript (ES6+), HTML/CSS, Core Java (fundamentals)

Methodologies: Agile Scrum, Sprint Planning, User Stories, CI/CD Dev Lifecycle, SDLC

Operating Systems: Windows, Linux

Projects:

Client: Mobile Mini June 2024 - Present

Role: Salesforce Developer

Responsibilities

Designed custom Lightning & Visualforce interfaces to support service selection workflows and enhance customer engagement.

Developed interactive Lightning UI components using Aura framework with event-driven communication and dynamic rendering.

Built reusable Lightning Web Components (LWC) to support modern UI and scalable component-based architecture.

Delivered end-to-end LWC functionality, including UI, controller logic, and Apex integration for case management features.

Created multiple LWC components for the service console to streamline case handling and field technician workflows.

Utilized JavaScript (ES6), HTML, SLDS, and modular coding practices while building Lightning components.

Converted legacy Aura components to LWC, improving performance, maintainability, and user experience.

Implemented Pub/Sub and Lightning Message Service (LMS) for component-to-component communication on Lightning pages.

Integrated Salesforce with ERP systems across Sales Cloud and Service Cloud, enabling seamless operational data flow.

Performed Salesforce administration tasks including roles, profiles, permission sets, user access, and sharing settings.

Developed custom Apex controllers for Visualforce and LWC components, enabling advanced CRM automation and UI logic.

Wrote optimized SOQL/SOSL queries for record-level data retrieval and bulk operations while following governor limits.

Designed Page Layouts, Record Types, Case settings, Reports, Dashboards, and complex data relationships (MD/LU).

Configured and customized Oracle BigMachines/CPQ features to support pricing, quoting, and order configuration.

Collaborated with UX and product teams to deliver intuitive Lightning UI aligned with business processes.

Built workflow automation using Flows, Workflow Rules, & Approval Processes to streamline service request processing.

Installed, configured, and maintained AppExchange packages to extend platform capabilities and accelerate delivery.

Developed and deployed Apex Classes, Triggers, controllers, extensions, ensuring scalable & secure code execution.

Environment: Salesforce Lightning, LWC, Aura, Apex, Visualforce, REST/SOAP APIs, SOQL/SOSL, Flows, Data Loader, GitHub, Salesforce DX, Oracle CPQ, AppExchange, Agile.

Client: Sutter Health May 2023- Feb 2024

Role: Salesforce Developer

Responsibilities:

Worked on core Salesforce objects including Accounts, Contacts, ContentDocument/Links, and multiple custom objects supporting clinical intake workflows such as Applications, Reviews, Budgets, Payments, Grant Requirements, and Eligibility modules.

Collaborated with business analysts and clinical program stakeholders to gather requirements using Human-Centered Design principles and translate them into technical specifications.

Designed and deployed custom objects, fields, validation rules, formula fields, page layouts, custom tabs, and UI components aligned to healthcare case review processes.

Developed Apex Triggers, classes, and Visualforce pages to support automated eligibility checks, record assignment, and review workflows.

Configured object-level and field-level security, permission sets, and access policies ensuring compliance with data-protection and healthcare governance standards.

Built Apex-based sharing logic to securely grant record access to cross-functional review teams and maintain HIPAA-aligned sharing rules.

Managed user administration including user provisioning, roles, profiles, permission sets, sharing rules, and login access for cross-team collaboration.

Partnered with Solution Architects to design scalable Lightning-based solutions that aligned with program goals and clinical operations.

Developed Lightning components & controllers to support internal portal screens and custom event-driven workflows for case tracking.

Implemented security architecture including org-wide defaults, role hierarchy, sharing models, data structures, and schema design aligned to clinical data governance.

Created Apex automation on ContentDocumentLink objects to support secure document sharing and attachment distribution across case teams.

Built custom dashboards and reporting solutions, including Visualforce-based reporting pages, to support leadership insights into application and grant pipeline performance.

Environment: Salesforce Lightning, Apex, Triggers, ContentDocumentLink, Visualforce, Flows, Wave Analytics, Reports, Dashboards, Data Loader, APIs, Force.com Platform, Agile.

Client: PreludeSys, India Mar 2021 -Aug 2022

Role: Salesforce Developer

Responsibilities:

Gathered business requirements, translated them into technical specifications, and contributed to Agile sprint planning and SDLC execution.

Built Apex Triggers and Classes to automate business logic on Accounts, Contacts, Opportunities, and Custom Objects.

Developed Lightning Components to modernize legacy UI and improve user productivity across CRM processes.

Embedded Lightning Components into Visualforce pages using Lightning Out to enable event-driven and hybrid UI experiences.

Developed Batch Apex and Scheduled Apex for bulk data processing and automated operational tasks.

Designed dynamic Lightning components and custom-styled UI interfaces using Lightning App Builder.

Enhanced Experience Cloud communities by configuring objects, fields, layouts, and user-facing forms.

Built and customized Aura components for UI/UX enhancements and real-time interaction.

Created Apex Classes, Controllers, and Triggers aligned with Lightning architecture and best practices.

Performed unit and functional testing, executed deployments across sandboxes, and validated release readiness.

Migrated metadata and components between environments using sandbox tools and deployment utilities.

Integrated Salesforce with external systems using REST and SOAP APIs, handling authentication and payload mapping.

Implemented Email-to-Case and Web-to-Case to streamline customer service automation.

Executed Unit, Integration, Regression, and UAT testing to ensure quality delivery and end-user adoption.

Performed application configuration including workflows, approval processes, layouts, dashboards, and reporting components.

Environment: Salesforce Lightning, Aura Components, Apex, REST/SOAP APIs, Visualforce, SOQL/SOSL, Data Loader, Lightning App Builder, Experience Cloud, Workflows, Approval Processes, HTML, JavaScript, Sandboxes, Deployments, Agile, SSO.

Client: PreludeSys, India Jan2020 – Feb 2021

Role: Salesforce Business Analyst / Administrator

Responsibilities:

Served as Salesforce Administrator, supporting business users and delivering configuration-based enhancements.

Customized records and automated business processes using Process Builder, Approval Processes, and Workflow Rules with time-based actions.

Managed organization-wide UX & security settings including roles, profiles, field-level security, record-level security, login restrictions, and password administration.

Performed data operations using Data Loader (CLI mode) for bulk data extraction, loading, and cleansing.

Built custom Classic Home Pages, App Pages, and Record Pages to improve productivity and navigation.

Configured and maintained Chatter to enable secure collaboration and communication across user groups.

Designed and implemented workflow logic including time-triggered tasks, email alerts, field updates, and assignment automation.

Defined lookup and master-detail relationships, created junction objects, and enforced data integrity rules across core business entities.

Environment: Salesforce Administration, Validation Rules, Workflows, Approval Processes, Process Builder, Chatter, Data Loader (CLI), Roles & Profiles, Permission Sets, Email-to-Case, Object Model Configuration.

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