Branch Manager Retail Banking Leader
Resume:
RESUME
PRADEEP KHATAWKAR
Sant Rohidas Nagar, 5th Cross
Near 4th Railway Gate
Angol, Belgaum-590008,
Karnataka State, INDIA
Email: *******.*********@*****.***
Mobile No.953-***-**** and 776*******
OBJECTIVES: To serve as a leader in a company where I can utilize my skills and technical expertise in enhancing the productivity, growth and reputation of the company.
PERSONAL DETAILS:
Name : Pradeep Shripathi Khatawkar
Age : 45 Years
Date of Birth : 22 July 1980
Currently settled in : Belgaum
Marital Status : Married
Language proficiency : Kannada, Hindi, English, Marathi
Nationality : Indian
Religion : Hindu
Total Work Experience : 21 Years
•Retail Branch Banking : 19 Years 9 Months (Kotak Mahindra
Bank, RBL Bank, Axis Bank, HDFC Bank, ICICI Bank)
•Teaching : 2 Years 8 Months
•Telecom Industry : 10 Months
Current Designation: Branch Manager- Retail Branch Banking
Current Grade : Associate Vice President
Notice period : 3 Months
EDUCATION QUALIFICATION:
BSc. (Physics, Mathematics, Electronics) - at DRM Science college of Davangere. Karnataka BA (Hindi) - Certified by Dakshin Bharat Hindi Pracharsabha.
Other Certification: NISM- DP Depository Operations Certified,
NISM-AMFI Mutual Fund Distributor Certified.
IRDA Composite insurance Specified-Person certified. (Life Insurance, General Insurance and Health Insurance)
EXPERIENCES:
• Kotak Mahindra Bank Ltd
Duration
: 6 Years (Working From 16/08/2019..)
Work Division
: Retail Branch Banking
Designation
: Branch Manager
Grade
: Associate Vice President (M5)
Place of Work
: ILKAL_BAGALKOT _ Karnataka state
Responsibilities: Branch Manager Work profile:
●Managing a team of Sales and Operations.
●Achieving MTD,YTD and Annual sales targets.
●Responsible for Smooth functioning of the branch daily operations.
●Adhering and complying to regulatory, statutory and internal audit parameters,
●Authorizing account opening forms.
●monitoring KYC and AML compliance while opening new accounts and meeting them personally to understand the profile of the customer and also to check whether the right product is offered or not, ● Conducting monthly meetings with customers and giving minutes of meetings to corporate office.
●Develop and recommending appropriate new selling skills and techniques for acquiring new accounts,
●Maintain, managing and monitoring all customer related operational issues,
●Develop and executing branch sales strategies to maximize revenues,
●Coordinating the best between sales team, marketing team, branch operations monitoring team, audit and compliance team, HR and administrative team.
●continuously Monitoring expenses of the branch and ensuring the profitable results in administration of branch.
●Develop and communicate business strategies to the branch staffs. ● Maintain all relevant databases and updating.
•RBL Bank Ltd
Duration
: 1 year 4 Months (From 10/01/2018 to 15/04/2019)
Work Division
: Retail Branch Banking
Grade
: Senior Manager
Designation
: Service Delivery Manager
Place of Work
: Dharwad
Responsibilities: Managing a team of Service Delivery Ambassadors (SDAs), Work profile:
●Managing a team of SDAs
●Achieving month on month sales Productivity.
●Smooth functioning of the branch daily operations. ● Adhering and complying to regulatory, statutory and internal audit parameters,
●Authorizing account opening forms.
●monitoring KYC and AML compliance while opening new accounts and meeting them personally to understand the profile of the customer and also to check whether the right product is offered or not, ● Conducting monthly meetings of customers and SDAs and giving minutes of meetings to corporate office.
●Develop and recommending appropriate new selling skills and techniques for acquiring new accounts,
●Maintain, managing and monitoring all customer related operational issues,
●Develop and executing branch sales strategies to maximize revenues,
●Coordinating the best between sales team, marketing team, branch operations monitoring team, audit and compliance team, HR and administrative team.
●continuously Monitoring expenses of the branch and ensuring the profitable results in administration of branch.
●Develop and communicate business strategies to the branch staffs. ● Maintain all relevant databases and updating.
•Axis Bank Ltd
Duration
: 3Years 5 Months (From 21/08/2014 to 09/01/2018)
Work Division
: Retail Branch Banking
Grade
: Manager
Designation
: Branch Operations Head
Place of Work
: Nipani
Responsibilities: Managing a team of Front Desk Operation Managers, Work Profile:
●Managing a team of Front Desk operation managers
●Allocation of work to Frond desk Managers and supervising, controlling the work flow smoothly
●Conducting Daily Branch Team Hurdles and Assigning daily Targets
●Motivating and Achieving assigned month on month sales target and activation of employee and Employee Recognition.
●Working on CASA Mobilization, Customer Portfolio Management and Investment Product lead generation on daily basis and Closure.
●Smooth functioning of the branch daily operations.
●Customer request processing with zero errors.
●Cluster Branch Operation Support & Branches Operations MIS submission
●Authorisation and Verification of new account opening forms to attain FTR 100% ● Generate daily reports, and verifying, authorizing, and posting vouchers.
●Attaining the Customer escalations Central Office, Banking Ombudsmen, Sales Tax Dept. IT Dept.
RBI
●Insuring Branch Business is statutory complied
●coordinating with other departments for customer problems
●Conducting Monthly self-audit at Branch
●Vendor Management and their payments
●Reply and follow up for AML alerts and suspicious transactions
●handling all type loan escalation and renewal and their services
●Supervision of clearing desk and cash Operation
●Guide other cluster link branch for operations queries
●Monthly submission of Reports and daily response to the transaction alert from AML Team
●Assigning Target of CASA and LI and Motivating to the Branch target achievement
●Coordinate with RBO team for branch escalations and responding of mail from RBO & CO
●Responsible for timely completion of EOD on day to day basis
●Responsible of maintaining CRL limit and office Account in TAT
●Monitoring Deepening Portfolio of assigned CSO and following up day to day growth
●Cluster branch Cash Requirements and Planning Administrations
●Branch Housekeeping Management
●Responsible for Branch Service Quality standard maintenance
●Training Branch Staff for the Operations and providing updates of new circulars
●Branch Assigned ATMs Management and their Surprise Verification of cash and smooth operations.
•HDFC Bank Ltd
Duration
: 1 Years 7 months (From 21/01/2013 to16/08/2014)
Work Division
: Retail Branch Banking
Grade
: DeputyManager
Designation
: PB Common Authoriser
Place of Work
: Haveri
Responsibilities: Managing a team of Privilege Bankers (PBs), Work Profile:
●Managing a team of Privilege Banking Officers and Sales Officers
●Allocation of work to privilege bankers and supervising, controlling the work flow smoothly
●Conducting Daily Branch Team Hurdles and Assigning daily Targets
●Motivating and Achieving assigned month on month sales target and activation of employee and Employee Recognition.
●Working on CASA Mobilization, Customer Portfolio Management and Investment Product lead generation on daily basis and Closure.
●Smooth functioning of the branch daily operations.
●A/C Opening (CA, SB, NRE/NRO, Salary, Wealth, Trust, Society, Club, Govt.) and authorizations of Account Opening Forms.
●Cash Deposits and receipts authorizations,
●Clearing cheques (local, outstation) authorizations.
●CMS ( lcc, ucc, cash ) Bulk Cash/Cheques acceptance
●Forex transactions (Foreign Exchange services, Currency, Cards, Travel Insurances, sales
●Jewel loan accounts opening and services
●Generating Home loan, Auto Loan, Personal Loan leads and documents forwarding to credit manager for sanction and disbursal.
●Lockers Account opening and services
●DEMAT account opening and services. (NISM- DP Depository Operations Certified)
●NRI Products sales and Service
●Asset Service
●Taking care of Audit and compliance in the branch
●Cross selling of Products like Mutual Funds (AMFI Certified), Life Insurances, General Insurances, Health Insurances (IRDA Composite insurance Specified-Person) Gold Coins, Credit Cards, Foreign Currencies, Travel Cards and Travel Insurances.
•ICICI Bank Ltd
Duration
: 7 Years 1months (From 19/12/2005 to 19/01/2013)
Work Division
: Retail Branch Banking Operations
Grade
: Senior Officer
Designation
: Customer Service Manager
Places of Work
: Belgaum
Responsibilities: Handling a portfolio of set of Privilege, HNI, Wealth and NRI customers, Work Profile:
●Managing a given portfolio of privilege, HNI and Wealth customers ● Responsible in growth GL size of the given portfolio.
●Calling and meeting of Wealth and HNI customers for service and cross selling of
1)Fee income products LI, GI, HI, MF, SIP (IRDA and AMFI certified)
2)Asset products car loan, home loan, business OD, SME loan, Agri OD, Kisan credit cards, general credit cards, FDOD, Jewel loans
3)Forex products Currency, Travel card
●A/C Opening (CA, SB, NRE/NRO, Salary, Wealth, Trust, Society, Club, Govt.).
●Verifications of account opening forms for 100% FTR
●Cash Deposits and receipts authorizations,
●Clearing cheques (local, outstation) authorizations.
●CMS ( lcc, ucc, cash ) Bulk Cash/Cheques acceptance
●Forex transactions (Foreign Exchange services, Currency, Cards, Travel Insurances, sales
●Issuance of Demand Drafts, Pay Orders, TDS certificates, Fix Deposits Receipts, Balance Certificates,
Invoice Copies of Sales (Gold coins, Foreign Currency purchases and sales, Life insurance, MF, SIP, GI) ● Jewel loan accounts opening and services
●Generating Home loan, Auto Loan, Personal Loan leads and documents forwarding to credit manager for sanction and disbursal.
●Lockers Account opening and services
●DEMAT account opening and services. (NISM- DP Depository Operations Certified)
●NRI Products sales and Service
●Asset Service
●Taking care of Audit and compliance in the branch
●Cross selling of Products like Mutual Funds (AMFI Certified), Life Insurances, General Insurances, Health Insurances (IRDA Composite insurance Specified-Person) Gold Coins, Credit Cards, Foreign Currencies, Travel Cards and Travel Insurances.
•Reliance Info streams Pvt Ltd Navi Mumbai
Duration
: 10months (From 07/03/2005 to 18/12/2005)
Work Division
: Collections (Outbound)
Grade
: Officer
Designation
: Customer Response Executive
Place of Work
: Reliance Corporate Office, DAKC Navi Mumbai
•CSI ITI College Dharwad
Duration : 8months (From 15/08/2004 to 05/03/2005)
Work Division : Teaching (Part Time)
Designation : Asst. Instructor in Mathematics Place of Work : Dharwad (Karnataka)
•JSS High School Dharwad
Duration : 10months (From 07/06/2004 to 30/03/2005)
Work Division : Teaching
Designation : Asst. Teacher in Mathematics
Place of Work : Dharwad (Karnataka)
•Aurobindo Residential School Shankargatta, Shimoga
Duration : 1 Year10months (From 02/06/2002 to 25/03/2004)
Work Division : Teaching
Designation : Asst. Teacher in Mathematics
Place of Work : Shimoga (Karnataka)
Working SKILLS: DP Operations (Certified), MF sales (Certified), Insurance Products Sales
(Certified), Forex and Trade, CMS Services, Branch Operations, Vault Management, KYC & AML
Compliances, Cash Management, Branch Audit, Branch Reporting MIS, Branch Escalation Management,
Customer Service, Team Lead, Portfolio Management, Accounting & Auditing, Monthly Report Verification, Cross Selling, Target Achievement, Investment Management, Branch Administration, Digital Movement, Cost Reduction.
ORGANISATION SKILLS: Creating and keeping deadlines, Delegation, Goal setting and meeting goals, Decision making, Managing appointments, Team management, Project management, making schedules.
PERSONAL SKILLS: Good communication and interpersonal skills. Results driven and customer focused. Leadership and HR management, Good sense of responsibility, Good leadership skills, Ability to maintain focus, Ability to multitask, Good judgment to make financial decisions, Ability in a team setting and excel.
DECLARATION:
I hereby declared that the above-mentioned Information’s are true to best of my knowledge and belief.
Place: BELGAUM Pradeep Khatawkar
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