Yashwanth Polneni
Salesforce Developer
******************@*****.*** +1-913-***-**** Kansas State
https://www.linkedin.com/in/yashwanth-p-210167377/ Summary
Results-oriented and certified Salesforce Developer with 5 years of experience designing, developing, and deploying scalable, cloud native CRM solutions across Healthcare, Finance, and Technology domains. Expertise in Apex, Lightning Web Components (LWC), and Salesforce automation to deliver secure, high-performance business applications. Adept at translating complex business requirements into modular, maintainable Salesforce architectures using Flows, Triggers, REST APIs, and custom metadata frameworks. Skilled in data integration, governance, and DevOps automation (Gearset, SFDX, Azure DevOps) with a proven record of improving data accuracy, deployment speed, and user adoption. Key Highlights:
•Develop and deploy 20+ Lightning Web Components (LWCs) and Apex controllers, creating dynamic, real-time interfaces that improve user efficiency and engagement.
•Automate 60% of data synchronization by integrating Salesforce with Azure SQL, SAP BW, and RESTful APIs using Named Credentials, External Objects, and custom Apex connectors.
•Enhance Apex and batch class performance by 50% through code optimization, bulkification, and asynchronous processing techniques.
•Implement CI/CD pipelines using Gearset and Salesforce CLI (SFDX), reducing deployment time by up to 60% and ensuring consistent, test driven releases.
•Lead Salesforce governance initiatives, including code reviews, naming standards, and dashboard governance via Tableau CRM, boosting platform reliability and compliance.
•Deliver targeted Salesforce training programs on Flows, LWC, and permission models, reducing support tickets by 30% and increasing cross-department productivity.
TECHNICAL SKILLS
Languages & Scripting: Apex, JavaScript (ES6), SOQL, SOSL, Visualforce Markup, JSON, XML, HTML5, CSS3 Salesforce Technologies: Lightning Web Components (LWC), Aura Components, Apex Triggers & Classes, Validation Rules, Flows (Record Triggered, Scheduled, Screen), Approval Processes, Process Builder Integration & API Management: Salesforce Connect, Named Credentials, External Objects, REST/SOAP APIs, Platform Events, Webhooks, Postman, MuleSoft (basic), SSIS
CI/CD & DevOps: Gearset, Salesforce CLI (SFDX), Azure DevOps, Git/GitHub, Bitbucket, ANT Migration Tool, Sandbox Management, Unlocked Packages
Data Modeling & Architecture: Custom Objects, Junction Objects, Master-Detail & Lookup Relationships, Schema Builder, Field-Level Security, Record Types, Object-Level Permissions Security & Governance: Sharing Rules, Permission Sets, Apex Managed Sharing, Profiles, Role Hierarchy, Shield Platform Encryption (familiar), ISO 27001 alignment
Testing & Debugging: Apex Test Classes ( 90% coverage), Debug Logs, Developer Console, Lightning Inspector, Workbench, Static Code Analysis Tools (PMD, CodeScan)
Analytics & Reporting: Tableau CRM (Einstein Analytics), Lightning Dashboards, Custom Report Types, Report Subscriptions, Embedded Reports (Lightning Out, Canvas Apps) Deployment & Package Management: Change Sets, Unlocked Packages, Metadata API, SFDX Project Structures, Org-to-Org Deployments
Monitoring & Observability: Salesforce Health Check, Debug Logs, Login History, Salesforce Optimizer, Change Data Capture
Collaboration & Agile Tools: Azure Boards, JIRA, Confluence, Slack, Zoom, Lucidchart (UML), Visio (BPMN), Miro CRM & Clouds Exposure: Sales Cloud, Service Cloud (basic), Experience Cloud (site embedding), Financial Services Cloud
(via integrations)
Database & External Systems: Azure SQL DB, SAP BW, PostgreSQL (read-only), Oracle DB (internship exposure), SSIS, Snowflake (integration points)
Professional Experience
CVS Health, Salesforce Developer Jul 2025 – Present US
•Design and implement Lightning Web Components (LWCs) and Apex controllers to streamline prescription management workflows, increasing pharmacist task efficiency by 35% and enhancing user experience across Sales and Service Clouds.
•Develop custom Flows, validation rules, and process automations for claims processing and patient enrollment, reducing manual data entry time by 40% while maintaining full HIPAA compliance.
•• Integrate Salesforce with Azure SQL and REST APIs to synchronize real-time pharmacy, insurance, and patient data, achieving 99.9% data accuracy and eliminating redundant ETL jobs.
•Build Tableau CRM dashboards and custom report types to provide actionable insights into prescription trends, patient engagement, and claim approvals, empowering leadership with data-driven decision-making.
• Automate CI/CD pipelines using Gearset, Salesforce CLI (SFDX), and Azure DevOps, reducing deployment time by 60% and ensuring version-controlled, test-driven releases across environments.
• Strengthen data governance and security through optimized Sharing Rules, Permission Sets, and Apex Managed Sharing, ensuring ISO 27001 alignment and protecting sensitive healthcare data. Accenture, Salesforce Developer Jul 2021 – Jul 2023 India
•Engineered enterprise-grade Salesforce data models, including custom objects, master-detail and lookup relationships, and junction objects, enabling unified reporting across Sales Cloud, Inventory, and Financial Cloud modules.
• Developed and deployed 20+ Lightning Web Components (LWCs) and Aura Components using JavaScript, Apex controllers, and SLDS styling to deliver self-service UIs with interactive analytics and dynamic filters.
•Built complex SOQL queries and Apex controllers to integrate and process data from Azure SQL, SAP BW, and RESTful APIs using Salesforce Connect, Named Credentials, and External Objects, reducing ETL dependency by 60%.
•Optimized Apex triggers and batch jobs using bulkification, Governor limit best practices, and selective SOQL queries— improving job throughput and API efficiency by 50%.
•Implemented granular data security with Sharing Rules, Permission Sets, Field-Level Security, and Apex Managed Sharing, ensuring ISO 27001-compliant access control across 400+ global roles.
•Embedded Salesforce dashboards and analytics into SharePoint and external portals via Canvas Apps, Lightning Out, and Visualforce, increasing stakeholder engagement by 30%.
•Established CI/CD pipelines using Gearset and Salesforce Dev Hub, automating version control and deployment workflows across environments through Azure DevOps.
•Championed Salesforce governance frameworks—standardized naming conventions, enforced Apex/Flow code reviews, and implemented sandbox seeding and Tableau CRM dataset certification.
•Led cross-functional adoption initiatives, delivering tailored LWC and Flow training, authoring user guides, and onboarding Finance, HR, and Operations teams—reducing Salesforce support tickets by 30% within six months. Dell Technologies, Salesforce Data Quality & Governance Analyst Jul 2019 – May 2021 India
•Profiled over 50 million records across Salesforce and integrated systems using SOQL and Batch Apex, assessing data completeness, consistency, and duplication to drive data quality improvements.
•Designed and deployed 50+ validation rules, Flow-triggered alerts, and scheduled batch jobs to detect anomalies— reducing data exception escalations by 38%.
•Built Tableau CRM (Einstein Analytics) dashboards to monitor 12+ KPIs such as duplication rates, null values, and pipeline health, providing executives with real-time visibility into data quality trends.
•Integrated Salesforce with SSIS and Apache Spark ETL pipelines, embedding pre-commit validation checkpoints to block poor-quality records before reaching the enterprise data lake.
•Automated cleansing of 250K+ customer, vendor, and financial records using Data Loader CLI, Apex scripts, and fuzzy- match logic, ensuring high-accuracy remediation across multiple orgs.
• Investigated systemic data issues via Data.com settings, metadata schema audits, and trigger logs, and implemented fixes through optimized duplicate rules and Apex triggers.
•Authored and maintained 40+ object schemas, field-level definitions, data dictionaries, and lineage maps, supporting GDPR compliance and ensuring clear data traceability.
•Delivered monthly data-quality dashboards and root-cause aging reports to IT stakeholders, influencing governance policies and data stewardship priorities.
•Mentored two junior analysts on advanced SOQL, Apex batch processing, declarative Flows, and Informatica DQ methods, strengthening team-wide governance capabilities.
MoneyGram, Junior Systems Analyst (Internship) Jan 2019 – Jun 2019 India
•Mapped legacy CRM architecture to Salesforce blueprint using Visio BPMN, identifying 12 critical process gaps and co- designing Salesforce based workarounds with senior system analysts.
•Executed complex SOQL queries across Oracle-based sandboxes and Salesforce Developer Edition to prepare datasets from 20+ interrelated objects for analytics and reporting.
•Automated daily cross-system reconciliation workflows by developing Apex batch classes and API integration scripts, reducing manual efforts by 40% and eliminating 15% of data discrepancies.
•Supported ETL operations by loading large customer and opportunity datasets using Salesforce Data Loader CLI and SSIS packages, ensuring optimal performance and minimal schedule delays.
•Assisted QA engineers in creating test cases, performing User Acceptance Testing (UAT) across three Salesforce modules, and validating declarative workflows, validation rules, and Apex triggers.
•Authored detailed technical documentation, including data flow diagrams, interface specs, and configuration plans, to support seamless knowledge transfer and onboarding.
•Presented weekly progress updates and process enhancement proposals to project sponsors and key stakeholders, enabling data-driven decision-making.
Education
MS in Computer Science, University of Central Missouri Aug 2023 – May 2025 US Certificates
Salesforce Certified Administrator
Salesforce Certified Associate