Multitasker with Hospitality and Shipping Experience
Resume:
TIERRA WASHINGTON
***** ******** *** *** *******, CA 90059
************@*****.***
PROFESSIONAL SUMMARY
SKILLS
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. 4-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.
• Exotic Service
• Highly dependable
• Fast learner
• Excellent attention to details
• Handling & Package Shipping
• Clear Communication
• Perimeter Patrol
• Customer - Oriented
Guest Services Representative, 11/2021 - Current
Extended Stay America – Gardena
• Delivered above and beyond service to guests by making outside venue reservations and setting up tours Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
• Communicated problems regarding guest rooms to housekeeping services and maintenance personnel Truck Loader, 11/2024 - 02/2025
UPS – Los Angeles, CA
• Loaded and strapped shipments into place on trucks. Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
• Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
• Maintained clean and functional warehouse space throughout 2 hour shifts.
• Reviewed shipping orders for accurate fulfillment.
• Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
• Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items. Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
Nursing Assistant, 04/2024 - 09/2024
In Home Support Services – Los Angeles
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Security Guard, 08/2017 - 08/2024
Executive Surveillance Services – Hollywood
• Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility
• Interacted assertively but non-confrontationally with personnel and the general public
• Responded quickly to incidents and assessed active situations for security concerns
Stock Clerk, 06/2017 - 11/2021
T&H Variety Store – Los Angeles
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management
• Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
EDUCATION
• High School Diploma: 11/2018
• Opportunities For Learning - Los Angeles
AWARDS
• Perfect Attendance
• Outstanding Employee
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