Customer-Focused Service Professional with Diverse Skills
Resume:
Fredricka Diggs
Pinewood, SC *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Foundever-Sumter, SC
December 2024 to Present
I answer calls and assist bank clients
Laundry Aide/Housekeeper
Oak Hollow of Sumter-Sumter, SC
July 2024 to Present
I pick up laundry from the halls of the residence which includes their laundry and also the bedding, towels and wash clothes. Take them to wash and dry. Housekeeping I clean offices of my work place and the rooms of the residence. Sweep, mop, dust, clean bathrooms, take out trash…etc Stay at Home Mother
Home-Rembert, SC
October 2020 to July 2024
Stayed at home with my kids, then my grandkids
Quality Inspector
McEntire Produce-Columbia, SC
May 2020 to October 2020
Inspected produce that came down a line to make sure they were in proper condition and discarded any that were not.
Cashier/Customer Service
Popeye's Restaurants-Sumter, SC
March 2020 to May 2020
Greeted customers, prepared meals, kept my area and food station cleaned, took out trash, wiped down dining area, swept and mopped
Cashier/Customer Service
Food Lion-Sumter, SC
June 2017 to September 2019
Greeted customers as they entered the grocery store, rung up customers, put items back on shelves when customers did not purchase them in there correct places, made them felt welcome PCA Personal Care Assistant
Believe In Faith Home Health-Sumter, SC
February 2015 to August 2019
Went to homes of clients to help them take care of whatever needs they needed help with. I cooked, clean, gave baths, did hair, get them dressed, changed diapers, check blood sugar, feed clients with feeding tubes
Education
High school diploma
Sumter Adult Education-Sumter, SC
June 2016
High school diploma or GED
Skills
• Quality Control
• Sanitation
• Food service
• Quality Inspection
• Sales experience within finance
• Custodial experience
• Kitchen experience
• Restaurant experience
• Customer service
• Sales negotiation
• Lead generation
• Cash handling
• Organizational skills
• Tube Feeding
• Caregiving
• Microsoft Word
• Basic math (10+ years)
• Janitorial experience
• Retail sales (10+ years)
• English
• Food preparation
• Home & community care
• Phone etiquette
• Customer needs analysis
• Call center (Less than 1 year)
• Communication skills
• Time management
• Multi-line phone systems
• Leadership
• Food handling
• Home Care
• Hospitality
• Cooking
• Relationship selling
• Sales (5 years)
• Negotiation
• Direct mail
• Meal Preparation
Languages
• English
Certifications and Licenses
Driver's License
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