HR Manager Candidate with 14+ Years Experience
Resume:
Dear Sir/Madam
Your recent vacancy has prompted me to send you my Curriculum Vitae for review. As you will discover, I offer the depth of experience necessary to successfully administer benefits, and compensation programs; recruit, train, develop, and retain staff; build employee relations; assess and fulfil staffing needs, and evaluate/revise policies and procedures. fourteen plus years of collective HR experience also enforce comprehensive knowledge of governmental and personnel regulations. Additionally, I thrive on increasing responsibility and progressive learning. It would be an honour to contribute to a corporate culture such as yours, which values people and appreciates differences.
The following attributes and well-developed skills are additional reasons to take a close look at my credentials: HUMAN RESOURCES AND PAYROLL ADMINISTRATION
● Integrity, loyalty, and diligence earn respect and reflect distinction.
● Ownership of responsibility and accountability demonstrate leadership and character.
● Time management and organization skills help streamline tasks and cultivate efficiency.
● Investigation fosters effective problem resolution.
● Analysis and interpretation skills assist in understanding guidelines, policies, and procedures. COMMUNICATION/PEOPLE SKILLS
● Direct communication and appropriate interpersonal style enhance understanding.
● Enthusiastic presentation stimulates interest in and retention of material.
● Attentive listening enhances interviewing, counselling, and mediating.
● Professional/personal security reflect a genuine person who easily integrates into teams.
● Ability to build relationships strengthens community ties and maintains valuable resources.
● Persuasiveness sells ideas and promotes acceptance of change. PERSONAL CHARACTERISTICS
● Friendly, personable, helpful attitude contributes to an accommodating environment.
● Attention to details and focus on excellence inspire others to excel.
● Capacity to easily learn and retain procedural information suggests decreased training time.
● Willingness to embrace challenging, changing situations indicates flexibility and adaptation.
● A sense of humour and positive outlook help ease stress in the workplace. Experience, confidence, and drive will enable me to make significant contributions to your HR goals. Because a personal interview would benefit us both, I look forward to discussing this opportunity with you. Thank you for your consideration of this application.
Sincerely,
Gayno Clark (Ms)
CURRICULUM VITAE OF GAYNO CLARK
Contact No: 071-***-**** Email: **********@*****.*** PERSONAL DETAILS
Full Names Gayno Althea Clark
Date of Birth 26-01-1980
Nationality South Africa
EE/AA Coloured, Female
Contact Number(s) 071-***-****
Email Address **********@*****.***
Drivers' Licence Code B (own transport)
Location 83 Bettie Street, Kalkfontein, KUILS RIVER, 7580 Cape Town, South Africa (Western Cape)
Languages
Read, Write, Speak (Excellent)
English
Afrikaans
Achievements
Student Tutor Computer Lab Assistant Deans Merit List 2006 Deans Merit List 2007 Deans Merit List 2008
Indibano Group - setting up complete Human Resources Department,
*personnel files, payroll system, creating and implementing policies and procedures Computer Literacy
MS Word – Advanced
MS Excel – Intermediate/Advanced
MS PowerPoint - Intermediate MS Access – beginner
Payroll Software: Pastel Payroll VIP Classic VIP Premier A-Pay BuildSmart Payroll SimplePay Sage One OpenHR
Other Training
Initiator and Disciplinary Procedure
SARS EMP501 reconciliation - annual and bi-annual
EDUCATION
Human Resources Management (N4) 2023 - Current
Skills Academy
(ND) Office Management and Technology - Cum Laude 2008 Cape Peninsula University of Technology (Bellville Campus) Senior Certificate
High School/Grade 12 (Matric) at Intec Correspondence College in Cape Town, South Africa (Western Cape). Employment History
February 2025 – Current
SENIOR PAYROLL ADMINISTRATOR
IMPREGNATION WEB TECHNOLOGY t/a DRYCOAT
Collect, verify, and capture payroll input (hours worked, overtime, leave, deductions, benefits).
Process monthly, weekly, or fortnightly payroll runs.
Ensure compliance with statutory requirements (PAYE, UIF, SDL, pension/provident funds, medical aid).
Reconcile payroll and prepare reports for finance and management.
Maintain employee payroll records with confidentiality and accuracy.
Assist employees with payroll queries and resolve discrepancies.
Liaise with SARS, benefit providers, and auditors as needed. August 2024 – February 2025
HR MANAGER – WAGES
BRITOS MEAT
Develop, implement, and monitor HR strategies, policies, and procedures.
Manage the full employee life cycle: recruitment, onboarding, performance, and exit processes.
Ensure compliance with labour laws (BCEA, LRA, EE Act, Skills Development Act, etc.).
Oversee payroll input, remuneration, benefits, and leave administration.
Handle employee relations, conflict resolution, and disciplinary matters.
Drive training, skills development, and succession planning.
Maintain accurate HR records and prepare statutory reports.
Partner with management to support organisational growth and change.
Promote diversity, equity, inclusion, and a healthy workplace culture. 08 March 2017 – August 2024
HR GENERALIST/Payroll Administrator
Burger & Wallace Construction
HR/Payroll Administration
• Add new employee(s) to BuildSmart, remove terminated employee(s) from BuildSmart.
• Calculate leave payouts for terminated employee(s).
• Obtain and capture all deductions: medical aid, cellphones charges, BCCEI, other) Old Mutual deductions, garnishee and maintenance orders, and all additional earnings and deductions, like transport allowances, nightshift allowances.
• Prepare and submit EMP201, BCCEI, NUM reports to Senior Bookkeeper for payment.
• Import clockings and leave from Trac-tech system to BuildSmart on a weekly basis and check for errors
• Prepare payment sheet and print payroll reports.
• Ensure that all payroll procedures and conduct are in line with BCCEI regulations.
• Submit UIF, BCCEI and NUM submission.
• Administer the Workmen’s Compensation, through FEM.
• Assist with reports for HR metrics.
• Manage all employee payroll queries.
• First point of contact for all HR-related queries
• Consult with HR Consultancy regarding disciplinary issues. Reception/Secretarial
• Greeting visitors
• Managing security and telecommunications systems
• Managing queries and complaints via phone, email, and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff member in time.
• Managing transcription, printing, photocopying, and faxing
• Recording and maintaining office expenses
• Managing office inventory such as stationery, equipment and furniture, PPE
• Overseeing office services like cleaners and maintenance service providers 01 June 2016
Business Unit Manager
Café Mila (Pty) Ltd
01 June 2016 – 01 March 2017 (company was liquidated) Daily Administration
● Facilitate the receipt, printing, processing and distribution of order forms
● Facilitate the capturing of daily invoices
● Facilitate the capturing of all daily cost centers
● Facilitate the placing of all daily and weekly orders
● Ensure that all petty cash items are signed and accounted for on a daily basis.
● General maintenance of all admin files
● Ensuring that health and hygiene standards are maintained and filed correctly Financial
● Facilitate the processing of income statement monthly
● Set and achieve daily targets
● Ensure operations are within set budgets
● Achieve desired net profit
● Ensure store stays within agreed waste targets and meets food cost targets
● Ensure store stays within budgeted stock loss targets
● Constantly be on the lookout for other sources of income e.g. Delivery system, trolley service, platter selections, un-tapped markets, etc. Discuss with OPS manager to assess viability Operations (including HR, marketing, Stock, Product Customer Service)
● Ensure that trading hours are adhered to, to never jeopardize the income potential earnings of the store.
● Ensure all appliances are operational (i.e. POS)
● Facilitate the replenishment of out of stock items
● Print requisition sheets for supervisors
● Print prep sheet for stock controller
Human Resources
● Monitor and record staff arrival time
● General handling of staff conflict
● Planning and maintaining an adequate casual staff base
● General staff motivation
● Weekly meetings with staff
● Oversee service level of banqueting staff
● Ensure that your staff is trained every two months on up selling techniques and product knowledge
● On the job coaching and training is conducted in a professional manner.
● Ensure proper management of staff annual leave
● Facilitate the proper staff recruitment procedures
● Administration of proper disciplinary action, to be kept in line with company standards
● Ensure and facilitate the proper administration of staff training Marketing
● Launch and all promotions as per company policy and timelines
● Promoting current specials
● Ensure that coffee loyalty cards are facilitated correctly
● Facilitate the store merchandising according to the company standards
● Use marketing material to your advantage by strategically placing posters, flyers, etc.
● Maximize use of landlord's internet service to promote current specials
● Manage your marketing material properly by looking after it (store in the tubes provided) Stock Control
● Accountable and responsible for administering the Business Unit stock take
● Facilitate storage, packing and rotation of stock
● Maintenance and management of all equipment
● Spot checks to ensure quality control in all areas
● Wastage management / Ensure that all waste, transfers to other departments, promotional stock and breakages are recorded
17 June 2015 – 31 May 2016
Payroll Administrator
Skills Resource Group (Human Capital Outsourcing & Training)
● Data Capturing Staff Records
● Attendance Records & Attendance Management
● Contracts of Employment
● Letters of Employment
● EE Reports
● Annual Training Reports
● SARS > SDL+UIF+PAYE
● Provident Fund Administration: Sanlam, Momentum, Liberty
● NBCRFI
● Dept. Labour: Compensation Commissioner, UIF
● Full payroll function - VIP Premier Payroll
● Efiling & Easyfile
● Entering data into the database or HR system for maintaining accurate records.
● Providing data for and preparing management information reports and documents.
● Absence recording, and holiday recording systems.
● Maintaining and developing the filing system of personnel.
● Maintenance and development of human resource procedures and policies.
● Advising staff regarding personnel, benefits, and pay issues.
● Counselling applicants and employees on rules, policies, benefits, procedures, and job opportunities.
● Performing or supervising payroll processing, developing, and implementing procedures and applications.
● Evaluating risks and giving advice for risk management procedures, processes, policies, and practices.
09 February 2015 – 15 June 2015
HR Administrator
Pick n Pay Riverpark Family Store (Retail)
Data Capturing Staff Records
Attendance Records & Attendance Management
Contracts of Employment
Letters of Employment
EE Reports
Annual Training Reports
SARS > SDL+UIF+PAYE
Dept. Labour: Compensation Commissioner, UIF
Full payroll function - VIP Classic Payroll, Eco-Time (Time and attendance) Efiling & Easyfile
Contributing to HR projects like introducing an induction program. Entering data into the database or HR system for maintaining accurate records.
• Providing data for and preparing management information reports and documents. Pastel payroll, absence recording, and holiday recording systems.
• Maintaining and developing the filing system of personnel.
• Maintenance and development of human resource procedures and policies.
• Advising staff regarding personnel, benefits, and pay issues.
• Counselling applicants and employees on rules, policies, benefits, procedures, and job opportunities.
• Performing or supervising payroll processing, developing, and implementing procedures and applications.
• Evaluating risks and giving advice for risk management procedures, processes, policies, and practices. Reason for leaving: Contract end 15 June 2015
June 2013 – 15 December 2014
HR Manager
Bake It Easy/Best Bake Pastries (manufacturing frozen dough products) Data Capturing Staff Records
Attendance Records & Attendance Management
Contracts of Employment
Letters of Employment
EE Reports
Annual Training Reports
SARS > SDL+UIF+PAYE
Dept. Labour: Compensation Commissioner, UIF Pastel Payroll
Contributing to HR projects like introducing an induction program. Entering data into the database or HR system for maintaining accurate records. Providing data for and preparing management information reports and documents. Pastel payroll, absence recording, and holiday recording systems.
Maintaining and developing the filing system of personnel. Maintenance and development of human resource procedures and policies. Advising staff regarding personnel, benefits, and pay issues. Counselling applicants and employees on rules, policies, benefits, procedures, and job opportunities. Performing or supervising payroll processing, developing, and implementing procedures and applications. Evaluating risks and giving advice for risk management procedures, processes, policies, and practices. Registered as company SDF with FoodBevSETA
Reason for leaving: Relocate
08 October 2012 - 31 May 2013
Finance & Payroll Administrator
Progressive IT Resourcing (Recruitment)
Invoicing for clients Follow-ups on payments
Payroll - independent contractors General Admin
Relieving receptionist EMP201 PAYE, SDL, UIF EMP501
EE Reporting E-Filing
Candidate sourcing, screening and shortlisting
Candidate and client database maintenance and management Liaising with clients
Loading job specifications on portals
Researching the IT sector for headhunting assignments Identifying areas of improvement in the recruitment process
Reason for leaving - Job not challenging enough, need a new challenge, diversity of the HR field 15 March 2010 - 04 October 2012
HR Manager/Administrator
Indibano Group (Hospitality)
Data Capturing Staff Records
Attendance Records & Attendance Management Contracts of Employment
Letters of employment
EE Reports
Annual Training Reports
SARS > SDL+UIF+PAYE
Dept. Labour: Compensation Commissioner, UIF
Training & Development
Recruitment & Selection
Labour/Employee Relations Organizational Development
Financial Budgeting – Cost cutting/saving
Pastel Payroll – earnings processing
Managing directly human resources staff: scheduling, assigning, and directing work; conducting interview, hiring and orienting new staff; supervising or conducting training, coaches; evaluating and giving appraisals; and ensuring good quality of work
Conducting with and advising management and supervising human resource issues; investigating human resource related problems and making recommendations to the organization
Ensuring the execution of criminal record checks fully in a timely effective manner.
Providing HR advice and support to line managers and employees, explaining procedures and policies in a timely effective manner
Assisting in the development of human resource procedures and policies. Contributing to HR projects like introducing an induction program.
Administering the performance of management system.
Entering data into the database or HR system for maintaining accurate records. Providing data for and preparing management information reports and documents.
Pastel payroll, absence recording, and holiday recording systems.
Administering the probationary review time periods.
Maintaining and developing the filing system of personnel.
Maintenance and development of human resource procedures and policies. Advising staff regarding personnel, benefits, and pay issues.
Administering staff benefits, programs, and events.
Counselling applicants and employees on rules, policies, benefits, procedures, and job opportunities. Supporting in completion of job application materials and documents, and preparation of employment interviews and tests.
Performing or supervising payroll processing, developing, and implementing procedures and applications. Establishing, organizing, and supervising the maintenance of department records, ensuring complete accuracy and confidentiality.
Evaluating risks and giving advice for risk management procedures, processes, policies, and practices. Registered as company SDF with CATHSSETA
Preparing, reviewing, interpreting, analyzing, and approving a variety of data, information and reports, and making recommendations depending on findings.
18 April 2009 - 12 March 2010
Office Administrator Afribuild
Hardware
• Collect, count and disburse money, do basic bookkeeping and complete banking transactions.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Credit control, debtors and creditors accounts.
• Reconciliation of accounts.
• Answer telephones, take orders and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Operate office machines.
• Maintain and update filing.
• Review files, records, and other documents to obtain information to respond to requests.
• Code documents according to company procedures
• Access computerized financial information to answer general questions as well as those related to specific accounts.
• Complete time sheets showing employees' arrival and departure times.
• Sales, customer service at counter.
• Invoicing.
• Dispatch
• Any other ad hoc duties to maintain a smooth-running office. Reason for leaving - better opportunity with Indibano Group
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