Dedicated Customer Service and Operations Professional

talisha speight

Colerain, NC *****

****************@*****.***

+1-984-***-****

Professional Summary

Willing to relocate to: Louisburg, NC - Rocky Mount, NC - Raleigh, NC Authorized to work in the US for any employer

Willing to relocate to: Raleigh, NC - Louisburg, NC - Rocky Mount, NC Work Experience

Correctional Officer III

Bertie Correctional Institution-Windsor, NC

August 2024 to Present

Watch over offenders take offenders to appointments CSR - Customer Service Representative

Conduent-Cary, NC

February 2020 to April 2024

Health insurance

View claims

Order dc

View transactions

Assembly Worker

Perdue Farms Packers and Packagers-Lewiston Woodville, NC February 2019 to February 2020

Worked in overwrap

Floor man

Opened up rework

Push chicken trays in machines

Stacked trays in basket and pushed them of the belt Merchandise Associate

Coca Cola Coca-Cola Bottling Company UNITED, Inc.-Durham, NC February 2017 to February 2019

Drive company vehicles to stores, stack shelves with products and make orders FedEx Delivery Driver

FedEx Express-Durham, NC

July 2015 to December 2017

Drop off packages to houses

Customer Service Representative

Xerox-Raleigh, NC

December 2013 to February 2015

-Answering inbound calls

-Refilling prescriptions

-Placing outbound calls

-Enrolling members

-Data Entry

nc works unemployment office-Williamston, NC

September 2012 to June 2013

receptionist, file paperwork, schedule appointments, shred paperwork, make calls, incoming calls Education

Associate in Biology

Louisburg College-Louisburg, NC

2015 to 2017

Hertford County High School-Ahoskie, NC

2009 to 2013

Skills

• Documentation review

• Operating Systems

• Assembly

• Commercial Cleaning

• Animal care

• Google Docs

• Receptionist (2 years)

• Customer support

• Citrix

• Data Entry

• Packaging

• Supply chain (2 years)

• Driving (10+ years)

• Merchandising

• Typing

• Microsoft Word (6 years)

• Multi-line phone systems

• Forklift

• Warehouse experience

• Childcare

• Residential Cleaning

• Citrix (6 years)

• Recruiting

• Security

• Call Center (5 years)

• Retail sales

• Software troubleshooting

• Order entry

• Multi-line Phone Systems

• Dispatch

• iOS

• HRIS

• Cold calling

• Load & unload

• Cold Calling

• Delivery Driver Experience (3 years)

• CRM software

• Materials handling

• Supply chain and logistics (1 year)

• Surveillance

• Quality assurance

• Social media management

• Cleaning Experience

• Planograms

• Microsoft Office

• Medical records

• Computer skills

• Front desk

• Proofreading

• Android

• Typing (10+ years)

• Customer Service (5 years)

• Microsoft Outlook

• Writing Skills

• Cold Calling (5 years)

• Sales

• Classroom experience

• Pet care

• Microsoft Excel (6 years)

• Troubleshooting

• Research

• Help desk

• Customer service

• Driving

• Help Desk

• Leadership

• Quality Assurance

Certifications and Licenses

Guard Card

Driver's License

First Aid Certification

CPR Certification

CDL B

May 2025 to July 2028

Class b license

Contact this candidate