Multifaceted Healthcare Administrator and Front Office Professional
Resume:
Angela Proffitt
Brodhead, KY *****
**************@*****.***
Work Experience
Physical Therapist Assistant
Rockcastle Regional Hospital-Brodhead, KY
August 2025 to Present
Front office and physical therapy assistant.
Front Office Assistant
Collins Respiratory-Brodhead, KY
April 2024 to December 2024
Inbound and outbound calls, fax,referrals inputting patient information. Handling equipment for hospice care.
Small Business Owner
Cg entertainment-London, KY
June 2023 to September 2024
Humana military representative
Senture-London, KY
December 2020 to November 2022
Inbound calls for military and family
Front Office Assistant
Saint Joseph Neurology Clinic-London, KY
April 2019 to October 2020
Inbound and outbound calls, fax, referrals etc.
Education
Some College
Somerset community
High school diploma or GED
Skills
• Pharmacies (work setting)
• Medical billing
• Time management
• Phone customer support
• Medicare
• Outpatient
• Electronic health records (EHR) management
• EHR systems
• Phone communication
• Insurance verification
• Windows
• Technical Proficiency
• Care plans
• Social media content creation (3 years)
• Math
• Ethernet
• Patient care
• Allscripts
• Medical terminology
• Maintaining patient confidentiality
• Social media content (4 years)
• Phone call management
• HIPAA compliance management
• Computer literacy
• TikTok (4 years)
• Handling customer exchanges
• Live streaming (3 years)
• Customer service
• Computer operation
• Zoom
Certifications and Licenses
Driver's License
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