KAYLA ORTIZ
CONTACT PROFILE
**********@*****.***
Hi, my name is Kayla Ortiz I am currently 21-year-old women who is a college student from Bushwick, New York. My strongest ability is Detail-oriented and efficient cashier with over 3 years of experience in retail settings. Skilled in handling transactions, managing cash drawers, and
delivering friendly, accurate checkout experience. Committed to maintaining professionalism and helping customers with enthusiasm.
SKILLS EXPERIENCE
Strong communication &
Interpersonal skills
Multitasking
Time Management
Communication
Problem solving
Salesmanship
Bookstore Cashier
August 2022- March 2023
• Customer assistance (Recommending books,
answering questions and helping find items)
• Inventory Management (Organizing books, stocking shelves, Monitoring low stock or out of stock titles).
• Sales & Transactions (Operating the register and handling purchases returns and gift cards)
Best Buy retail sales
May 2023-January 2024
• Sales & persuasion
• Worked closely with other departments to meet
store goals which are teamwork
• Met or exceeded monthly sales targets through
personalized product recommendations and
upselling
• Handled customer complaints and escalations
calmy which lead to customer satisfaction
Security Guard
January 2023- July 2025
• Ensured the safety of staff and visitors by monitoring entrances and patrolling the floors
• De-escalate situations using non violent
communication techniques
• Gained Alertness and attention to detail
EDUCATION
Urban assembly school for
emergency management
High school 2018-2022
Borough of Manhattan
community college
2023