Operations and Performance Improvement Executive Leader
Resume:
Jamion Berry, MBA
E X E C U T I V E L E A D E R
******@***********************.***
*** **** ********** ****. #***
Chicago, IL 60607
Executive Summary
Core Competencies
Professional Experience
Dynamic executive leader with 20+ years of experience driving organizational transformation, cultural revitalization, revenue growth, and operational excellence across government, nonprofit, and Fortune 100 organizations. Former Chief Strategy Officer for the Office of the City Clerk of Chicago, leading citywide strategic initiatives, process modernization, and workforce culture transformation impacting millions of residents.
Seasoned consultant and entrepreneur with a proven record of generating $350K+ in year-one revenue, scaling client portfolios across multiple industries, and designing enterprise-level coaching, training, and development programs. Corporate background includes leading global procurement transformations, continuous improvement initiatives, and multimillion-dollar cost savings at McDonald’s, Mondelez, and Kraft Foods.
Recognized for a people-centered leadership style, cross-functional influence, and the ability to translate complex challenges into clear strategy, structure, and measurable outcomes. Office of The City Clerk (Chicago, IL)
Chief Strategy Officer October 2025 – June 2024
[Developed and executed enterprise-level strategic initiatives that modernized operations, improved public-facing services, and aligned internal systems with citywide priorities. Led cross-functional strategy, policy development, and operational planning, collaborating closely with executive leadership, elected officials, and city departments. Designed and deployed a workforce culture strategy improving employee engagement, communication, and organizational alignment.
Provided executive guidance on risk, budget, resource allocation, and operational governance across multiple divisions.
Led change management and process improvement initiatives that improved service delivery and resident experience.
Cultivated partnerships with nonprofits, community organizations, and private-sector partners to expand outreach and increase impact across the City of Chicago. Oversaw the operational relaunch and expansion of the Mobile City Hall program, increasing access to city services across Chicago’s 77 communities.
Led planning and execution for 12+ large-scale community events, coordinating logistics, staff deployment, technology, and licensing services.
Strategic Planning & Visioning Organizational Transformation Leadership Development Workplace Culture Design Process Improvement & Lean Six Sigma Program Governance Change Management Executive Coaching Stakeholder Engagement Performance Metrics & KPIs Operational Excellence Cross-Functional Leadership Continuous Improvement Training & Facilitation Resource Allocation & Budgeting S T R A T E G Y & T R A N S F O R M A T I O N
C U L T U R E A R C H I T E C T
Jamion Berry, MBA
E X E C U T I V E L E A D E R
******@***********************.***
917 West Washington Blvd. #256
Chicago, IL 60607
S T R A T E G Y & T R A N S F O R M A T I O N
C U L T U R E A R C H I T E C T
Office of The City Clerk (Chicago, IL),Cont’d
Chief Strategy Officer October 2025 – June 2024
Built and managed partnerships with 50+ organizations, including nonprofits, small businesses, churches, city agencies, and neighborhood groups.
Provided services to residents across the entire City of Chicago, with a focus on accessibility, equity, and community engagement.
Strengthened program infrastructure through data tracking, service planning, and continuous improvement initiatives.
Blackberry Consulting, LLC (Chicago, IL)
Managing Consultant May 2020 – June 2024
Generated $350K+ in first-year revenue through multi-channel sales and marketing strategies, growing a client portfolio of 30+ organizations.
Designed and delivered coaching, strategic planning, and organizational development services resulting in over $500K in revenue within 18 months. Served clients including the University of Chicago, AFSP, and multiple nonprofits, startups, and Fortune 500 companies.
Built a comprehensive Kajabi-based online training platform featuring DEIB/workplace culture curriculum; piloted with 50+ staff and validated for a projected $500K annual launch. Managed full client lifecycle, including acquisition, scoping, delivery, evaluation, and long-term partnership development.
McDonald’s Corporation (Chicago, IL)
Director, Continuous Improvement Jul 2017 – Mar 2020 Launched and led the Finance Division’s first continuous improvement program serving 1,000+ employees across global markets.
Delivered $2M+ in global productivity improvements through operational simplification, governance, and process redesign.
Led design, implementation, and governance of continuous improvement across five service delivery centers and five international markets.
Directed a global CI deployment team (5 direct / 15 indirect reports), integrating operations, technology, and user experience into a unified model. Conducted 100+ executive interviews, using Lean/Six Sigma tools to identify enterprise opportunities and guide transformation initiatives.
Mondelez International (Atlanta, GA)
Senior Manager, NA Global Transformational Lead – Global Procurement Mar 2015 – Jul 2017 Managed a global team overseeing six major procurement transformation workstreams (P2P, S2P, OTC, Global Helpdesk).
Delivered $100M+ in indirect spend cost reductions through strategy, stabilization, and governance improvements.
Transitioned $1B in indirect spend to offshore BPO (Accenture India) over 18 months. Jamion Berry, MBA
E X E C U T I V E L E A D E R
******@***********************.***
917 West Washington Blvd. #256
Chicago, IL 60607
S T R A T E G Y & T R A N S F O R M A T I O N
C U L T U R E A R C H I T E C T
Mondelez International (Atlanta, GA), Cont’d
Senior Manager, NA Global Transformational Lead – Global Procurement Mar 2015 – Jul 2017 Oversaw 100 offshore team members, driving $3M in savings and establishing best-in-class procurement practices.
Manager, Lean Six Sigma – Global Procurement Mar 2011 – Feb 2015 Led global Lean Six Sigma strategy for procurement; managed team of 6 driving cross-regional productivity.
Produced $4M+ in productivity gains across commodities, raw materials, and network media. Delivered $1M+ through Kaizen-led improvements in raw materials and commodity supply chains. Mentored 200+ FTEs in LSS tools resulting in high-volume productivity and process improvements. Kraft Foods (Atlanta, GA)
Project Manager / Continuous Improvement Engineer Aug 1999 – Feb 2011 Managed regional initiatives improving supplier performance, reducing DPO, and strengthening ISC compliance.
Delivered $5M+ in productivity savings through value stream mapping and waste reduction initiatives. Led 50+ capital and expense projects across multiple facilities improving operations and cost efficiency.
Supervised 20 employees as Production Supervisor achieving $10M annual sales targets at Maxwell House.
Educational Experience
Executive MBA, Emory University — 2015
B.S., Chemical Engineering, Washington University in St. Louis — 1999 B.A., Chemistry, Kenyon College — 1997
Certifications
Certified Life Coach — Abundant Life Path (2021)
Lean Six Sigma Black Belt (2009)
References
Available upon request.
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