Remote-Ready HR Coordinator with Flexibility

DE'BORAH CARTER

PROFESSIONAL SUMMARY

Insightful Human Resources Coordinator assisting the HR team with staffing, record-keeping, employee benefits, and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in the assigned HR discipline related to work activities and projects assigned.

WORK HISTORY

HR Coordinator- Employee Relations, 09/2023 to 11/2025 AWP Safety - Irving, TX

Manages the pre-employment and onboarding process of all new employees

Reviews background checks, clear for hire

Schedules new employees into appropriate New Hire Orientation and safety training classes

Ensures new employees have the equipment and IT

readiness on day one

Arranges for new hire kit delivery

Assists with sourcing and screening during the

recruitment selection process.

Edits and posts positions on applicant tracking systems, internet job boards, etc.

Schedules interviews with hiring leaders as needed

Arranges travel for candidates

Attends and may participate in the facilitation of high school and college job fairs and special events.

Prepares and organizes supportive materials for

distribution, reports, and presentations

Serves as an initial contact for talent-related questions

Respond to internal and external HR related inquiries or requests and provide assistance

Provide assistance and guidance to employees with the internal UKG system

Conduct an internal investigation from start to

completion, providing coaching and/or

recommendations to upper management

Travel as needed

Manage employee team member of the month,

anniversaries, and planning committee

Process all employee unemployment and child support inquiries through agencies' portals

Senior HR Coordinator- Leave Specialist, 05/2023 to 09/2023 CONTACT

Address: Dallas, Texas 75230

Phone: 469-***-****

Email:

***************@*****.***

SKILLS

New Employee Orientation

Background Checks

Temporary and Seasonal

Employees

Eligibility Determinations

Human Resources

Management Systems

(HRMS)

Benefits Programs

Leave of Absence

Transitions

Onboard New Hires

Adaptable to Changing

Conditions

Recruitment

Employment Data Tracking

Conduct Orientations and

Training

Open Enrollment

Texas Oncology Cancer Center - Arlington, TX

Process and administer all leave-of-absence requests and disability paperwork: medical, personal, and FMLA for the Texas region with 4500 employees.

Gather and complete 200 + weekly requests for paperwork, determine leave eligibility, designate leave as FMLA- qualifying, request medical certifications as needed, and account for ADA, non-FML, intermittent, and reduced schedule leave use.

Pull weekly FMLA disability notification reports from the vendor and process designated time off in the Workday system and process any available PTO to the employee’s record for payroll deductions.

Communicate daily with employees requesting leave-of- absence status via phone, teams, and emails,

Create and maintain employees’ folders with all required documentation and email communications on the shared drive.

Support HR functions with emphasis on record keeping, data entry, and general HR tasks.

Reviewed human resources paperwork for accuracy and completeness.

Run HRIS reports, maintain logs, and update data in Workday and ICIMS systems to reflect all employee FMLA status changes.

Screen inquiries and answer routine HR questions and provide additional contact information, and forward to the appropriate HR team member.

Perform other assigned duties to maintain the best business practices as assigned.

HR Coordinator, 09/2021 to 10/2023

MAG Homecare - Dallas, TX

Audited and processed 500 + weekly changes in the report for all community employees’ internal changes, including transfers, promotions, employee status changes, class change, and terminations.

Created offer letter packets for ED’s, HSD’s, BOM’s and other management positions, for potential candidates, which included candidate demographic information, Non-

Compete and Arbitration Agreements, Standard ENOI/Bonus and Sign-On Bonus Agreement, job title, salary, and location, i.e., onsite, hybrid, or remote.

Administrator and support employee-qualified leave of absence programs, FMLA, ADA, and Accommodations.

Including maintaining and verifying employee-required FMLA documentation.

Monitored and tracked the status of all leave requests, placed employees on leave, and returned them to work in all required systems.

Coordinated with managers to develop modified work scheduling or return to work accommodations regarding leave status.

Managed the general HR email inbox with prompt response or escalated to appropriate department leader, including HR Generalist, HR Director, or other executive Leadership.

Set up community E-Verify account access for Executive Directors and Business Office Managers.

Responded to employees’ calls and emails, inquiries on a wide range of HR related questions, consistent with State and Federal guidelines, and Company policies and

procedures.

Participated in company functions, including, but not limited to, LOA, new systems, training, presentations, and community ground breakings and/or site visits.

Back-Up Account Coordinator, 03/2019 to 09/2021

Sprouts Farmers Market Inc, Grocery - Dallas, TX

Maintained extensive knowledge of competitors' offerings and presence in assigned territories.

Asked appropriate open-ended questions to discover customers' needs and requirements.

Facilitated weekly status reports, project documentation, and client billing.

Escalated issues to appropriate channels as necessary.

Completed bi-weekly payroll for 75 employees.

Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Communicated with employees regarding their initial FMLA request, including required documentation. Verified employee absences and sent correspondence as necessary to remain compliant with state & federal laws.

Applied available time off in payroll system to cover 7-day elimination FMLA period, for paid leave, or unpaid as non-FML due to lack of available time on the job.

Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.

Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Provided backup to the front desk to step in to assist with various tasks whenever the employee was absent or at lunch.

Updated internal databases with account information to maintain concise, clear records.

HR Coordinator, 06/2022 to 04/2023

Frontier Management, LLC - Dallas, TX

Maintained the human resources information system and kept employee files up to date and accurate.

Evaluated timecards for accuracy on regular and overtime hours.

Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.

Supported human resources staff with new hire orientations and monthly departmental meetings.

Completed background and reference checks to facilitate hiring and onboarding of employees.

Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.

Interpreted and administered leave program and policies by all applicable laws.

Served as liaison between employees, business partners, and vendor regarding all leave concerns.

Served as primary point of contact to answer leave-related questions for employees' leave, including LOA requirement, ADA eligibility & reasonable accommodations.

Completed employee employment verifications and

unemployment paperwork before hire or termination.

Coordinated and administered employee health insurance and retirement plans.

HR Recruiter Coordinator, 01/2022 to 05/2022

Evoque Data Center - Las Colinas, TX

Developed recruiting strategies to identify qualified candidates and build network.

Collaborated with hiring managers to understand job requirements and expectations.

Placed advertisements, evaluated applicant credentials, conducted initial interviews, and conducted pre-screening assessments.

Operated and maintained applicant tracking and candidate management systems.

Coordinated schedules to arrange management interviews with applicants.

Conducted phone interviews to assess applicants’ relevant knowledge, skills, experience, and aptitudes.

Assisted with onboarding and orientation of new hires to expedite the acclimatization process.

Studied job descriptions and qualifications to determine applicant requirements.

Collaborated with HR leadership regarding candidate salary determinations.

Advertised job opportunities on social media platforms and job boards.

Conducted reference checks, background screening, and other pre-employment checks to verify information on the applicant's resume.

Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible. Employee Benefits Administrator, 05/2011 to 07/2021 CBIZ, Solutions - Dallas, TX

Participated in the design and ongoing management of benefit plans.

Coordinated leave of absence process and maintained proper tracking and documentation.

Worked with leadership to support the organization's business objectives and meet legal requirements.

Functioned as the main point of contact for benefit carriers.

Managed continuous enrollment processes, as well as yearly enrollment periods.

Managed employee benefits program, working with vendors, providers, and staff to maintain a strong portfolio of insurance and retirement options.

Helped HR teams interpret compensation policies for developing staff benefits and salaries.

Expedited benefit delivery by establishing working relationships with benefit providers.

Served as a subject matter expert in answering questions from colleagues regarding benefits.

Managed full cycle FMLA process for employees, including verifying eligibility, sending initial notification letter, required documentation, and time frames for processing LOA.

Review activity reports provided by the third-party administrator to place employees on leave, return from leave, or update with intermittent leave for self and/or family member.

EDUCATION

Bachelor of Science, Human Resources Management, Expected in 06/2024

Western Governors University - Salt Lake City, UT

Associate of Science, Human Resources Management, 05/2011 Richland College - Dallas, TX

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