Medical Billing & Front Desk Specialist (Bilingual)
Resume:
Stephanie Bosch
Hardworking and Bilingual Employee!
Springtown, TX 76082
*******************@*****.***
Professional Summary
I am experienced in medical billing, coding specialist with10 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Efficient skilled in tackling administrative and patient-oriented tasks in a fast-paced environment. Organized Medical Records Clerk with the ability to readily adapt to changing environments and demands. I have knowledge in Microsoft and other computer programs. I am bilingual, which I speak and write Spanish. Patient-oriented with strong attention to detail, professional telephone etiquette and organization
skills. I am a patient -focused, hardworking, and have a great attitude employee. Authorized to work in the US for any employer
Work Experience
Medical Front Desk Coordinator
Prime Diagnostic Imaging-Fort Worth, TX
May 2024 to August 2025
I schedule patients, verify Insurance, Workers Comp, LOP, and etc, check patients in, I travel to different facilities, when needed and fill in, I bill insurance and whatever else is needed. I have received employee of the month as well as patients that have mentioned how I went above and beyond for their needs. I take pride in my job. I am very committed to the patients and providing the best care. I work great with my co workers and open to new ideas to better myself. I set goals to accomplish and work very hard.
Front Office Coordinator
Monticello Diagnostic Imaging-Decatur, TX
December 2021 to April 2025
Check in patients, authorizations, scheduling, verify insurances, fill in as a supervisor when needed, sending MRI reports, scan all patient's documents in Ram soft, and All scripts, making sure all Patient's final reports are sent to Dr's, deposits, making sure all Dr's orders are inputted and ready to schedule, x-ray walk-ins, and filling in where needed. There was only two of us in the front office, which was very busy. When my co-worker was off or left, I would take responsibility to make sure everything was done. That included my responsibility's and theirs's as well. I had a work flow that I completed everything by the end of the day. Made sure all calls where answered, voicemails checked and completed. ER admissions
St Rose Hospital-Las Vegas, NV
August 2011 to November 2021
I went back to working in the medical field, working at the ER . I did admissions, coding, helping patients, insurance, and anything else that was needed.
I did get Awards for customer service and employee of the month Vision Center Manager
Walmart vision center-Hudson Oaks, TX
June 2008 to August 2011
I started as an eye care associate in June in 2008 and I worked my way up in management within 6 months. I did inventory, ordering of supplies, coaching and counseling, customer needs with Eyecare, filled in rd needs when needed,and etc.
For the first time the store did meet their goals, which we were awarded and a pay raise and a pay raise was and a pay raise was given. We did maintain that high percentage rate and the store that has the great customer service award.
Medical Receptionist/Medical Assistant
Dr. Thorpe-Las Vegas, NV
June 2003 to June 2008
N Las Vegas, NV 06/2003- 6-2008
Coded inpatient charts
Precisely completed appropriate claims paperwork, documentation and system entry. Correctly coded and billed medical claims for various hospital Scheduled appointments and registered patients
Professionally and courteously verified appointment times with patients. Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Adeptly managed a multi-line phone system and pleasantly greeted all patients. Verified patients\' eligibility and claims status with insurance agencies. Prepared patient charts accurately and neatly for the clinic. Assigned appropriate medical codes
Determined prior authorizations for medication and outpatient procedures. Maintained strict patient and physician confidentiality. Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Identified and resolved patient billing and payment issues. Evaluated patients\' financial status and established appropriate payment plans. Updated patient financial information to guarantee accuracy. Shift Manager
America West Airlines/ US Airlines-Las Vegas, NV
June 2001 to June 2008
Oversee daily operations for gates and ticket counter Education
Medical
Cheyenne and Charleston Community College-Las Vegas, NV 1998 to 2001
general (Diploma)
Clark High School-Las Vegas, NV
1990 to 1993
Skills
• Customer Service (10+ years)
• HIPAA
• Guest Services
• Home & community care
• Medical Scheduling
• Administration (10+ years)
• Front desk
• Medical Receptionist
• Medical (7 years)
• Transcription
• Hospital Experience
• Data Entry (10+ years)
• Insurance Verification
• Microsoft Word (9 years)
• Phone Etiquette
• Medical Terminology (8 years)
• Epic
• Accounting
• Adobe Acrobat (9 years)
• Medical Coding (7 years)
• ICD-9
• Medical Records (8 years)
• Medical Billing (7 years)
• Receptionist (10+ years)
• Spanish (10+ years)
• Excel (8 years)
• Administrative Experience
• Clinic
• Office Management (10+ years)
• Personal Assistant Experience
• Medical Office Experience
• Microsoft Outlook (9 years)
• Computer Skills (10+ years)
• ICD-10
• Microsoft Office (9 years)
• CPT Coding
• Microsoft Excel (9 years)
• Management (10+ years)
• Records Management
Languages
• Spanish - Fluent
Certifications and Licenses
Medical Coding Certification
Certified Professional Coder
Medical Billing Certification
Additional Information
SKILLS
Extensive knowledge on front desk hospitals
Records management professional
Hospital inpatient and outpatient records
Inpatient records coding proficiency
Office management professional Familiar with commercial and private insurance Excellent problem solver carriers
Close attention to detail Medical terminology expert Adept m ulti-tasker
Office support (phones, faxing, filing)
Excellent verbal communication
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