HR Operations & Benefits Leader with Analytics Expertise

Robert Christy

Durham, NC 919-***-**** ***************@*****.*** LinkedIn: robertmchristyHuman Resources Generalist Benefits Administration Payroll Analysis

Adaptable professional with 18+ years managing HR operations, benefits administration, retirements, and organizational projects for multi-site companies. Expertise in strategic planning, compliance, change management, and tech integration. Delivered negotiation wins, led a wellness program with 28% ROI, and streamlined processes. Strong at fostering employee engagement and delivering top-tier customer service.

Core Competencies: Technical Proficiencies:

Benefits Strategy & Administration ADP Workforce, UKG, Kronos, Lawson

Engagement & Retention Paylocity, PlanSource, UltiPro, JD Edwards, Zoom

Leave of Absence Coordination Microsoft 365, Co-Pilot, Google Workspace, Teams

Analytical Problem-Solving

Professional Experience

Sabbatical & Career Development - Durham, NC 09/2022–Present

Leveraged my professional people skills, resilience, resourcefulness, and empathy in a personal context as I provided support for family members during a very pivotal time.

Accelerated LinkedIn certifications in Excel reporting, dashboards, AI in Excel, Payroll Management, and Microsoft 365 in preparation for adding value beyond current skills upon re-entering the workforce.

Pursuing SHRM-SCP Certification (anticipated completion: Q1 2026)

Payroll Specialist – Kymera International, Inc. - Durham, NC 05/2022–09/2022

Partnered with HR and finance teams to resolve payroll discrepancies, ensuring prompt issue resolution and maintaining employee confidence in payroll accuracy.

Maintained time sheets and executed payroll updates during onboarding and terminations, supporting seamless transitions and reducing payroll errors.

Ensured IRS and HR compliance, minimizing risk of penalties and reinforcing organizational credibility.

Senior Benefits Administrator – My Computer Career, Inc. - Holly Springs, NC 03/2021–03/2022

Co-developed health, retirement, and leave programs with EVP of HR, enhancing total rewards strategy and employee satisfaction.

Directed benefits administration for 950+ employees across 11 states, ensuring consistent delivery of programs to a geographically dispersed workforce.

Led open enrollment sessions, onboarding support, and HSA management, improving employee engagement and benefits utilization.

Oversaw leave management, auditing, and HR compliance, reducing errors and maintaining benefits integrity.

HR Generalist (Contract) – Roth Staffing Solutions - Durham, NC 05/2020–03/2021

Provided day-to-day HR support for employees, fostering positive employee relations and ensuring responsive resolution of workplace concerns.

Partnered with senior leadership to evaluate and select a new HRIS, streamlining employee data management and improving operational efficiency.

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Benefits Analyst (Contract) – Fidelity Talent Services Inc. - Durham, NC 10/2019–03/2020

Generated reports and analyzed benefits data to identify trends, supporting leadership in decision-making and continuous improvement of programs.

Supported new client benefits enrollment, facilitating smooth transitions and positive onboarding experiences.

Maintained accuracy in client-facing benefit software, strengthening client relationships and organizational reputation.

Business Payroll Analyst (Contract) – Robert Half, Inc. - Durham, NC 01/2019–10/2019

Delivered payroll support for 30,000+ employees across UNC Medical’s 16 locations, ensuring consistent and reliable payroll operations in a high-volume healthcare environment.

Managed tax reporting projects with finance, IT, and external stakeholders, improving reporting accuracy and ensuring compliance with regulations.

Total Rewards Manager (Contract) – Aerotek - South Bend, IN 11/2015–03/2016

Partnered with leadership to align compensation and benefits programs with business goals, reinforcing talent attraction and retention strategies.

Enhanced training and onboarding processes for HR and benefits teams, boosting efficiency and employee confidence in HR systems.

Optimized processes using ADP Workforce, increasing efficiency by 27% and reducing administrative workload.

Benefits Manager – Maple Leaf Farms - Leesburg, IN 08/2012–11/2015

Oversaw benefits administration for 1,000+ union and non-union employees across 17 locations, delivering equitable access to programs that supported varied employee needs.

Recovered $50K in fees through billing audits, generating measurable cost savings for the organization.

Created and launched a wellness program that delivered a 28% ROI, improving employee well-being while demonstrating business value.

General Manager, HRBP – Livingspace Technologies - Stuart, FL 05/2003–06/2011

Spearheaded HR and accounting initiatives, including strategic planning, recruitment, and policy development.

Led change management for benefits transitions and compensation redesigns.

Improved HR efficiency by 50% through streamlined recruitment, payroll, onboarding, and offboarding processes.

Designed and implemented HR systems and policies customized for a traveling workforce.

Conducted thorough and impartial employee investigations, demonstrating a commitment to fair and objective resolution of workplace issues.

Promoted collaboration and ensured employees were well-equipped for success by organizing and leading staff orientation and onboarding programs.

Led full-cycle recruitment to attract top talent in skilled trades, project management, and operations.

Education & Credentials

Bachelor of Science in Psychology Southeastern University, Lakeland, FL

Certifications & Training

ACA • COBRA • ADA • ERISA • FMLA • HIPAA Privacy Officer • 401(k) Plan Administration • Wage & Hour Law • HR/Payroll Strategy • Emotional Intelligence • Excel w/ Pivot Tables

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