Operations Leader with Strategic Growth Focus

LINDA SIMPKINS

********@*******.*** 215-***-**** Philadelphia PA, PA 19124

Summary Experienced professional adept at planning and problem-solving, maximizing resource utilization for scalable operations and increased profitability. Demonstrates strong organizational skills and natural leadership talents.

Special Skills Clerical Support

Problem Resolution

Recordkeeping

Team Management

Detail Oriented

Administrative abilities

Experience CEO Operations 07/2011 - Current

DoneRite, LLC Philadelphia, PA

Cultivated relationships with external organizations to build partnerships that benefited both parties.

Directed long-term research initiatives to identify new markets for growth opportunities. Negotiated contracts with vendors to secure competitive pricing for goods or services. Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility. Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.

Account Manager 01/2022 - 06/2024

VillaNOVA Insurance Partners, LLC King Of Prussia, PA Analyzed and assessed risk exposures to ensure proper coverage was in place. Negotiated with underwriters on behalf of clients to secure the most competitive terms and pricing.

Provided technical advice to clients regarding their insurance needs, including coverage limits and exclusions.

Responded promptly to customer inquiries concerning their coverage or claims status. Identified areas where operational efficiencies could be improved within the department. Managed renewal process for existing client accounts, ensuring all deadlines are met. Administrative Manager 02/2016 - 01/2022

McGlawn Insurance Agency Philadelphia, PA

Created and maintained filing systems for employee records, financial reports, and other documents.

Developed and implemented administrative procedures to maximize efficiency. Researched potential vendors to identify cost savings opportunities related to office supplies or services.

Developed training materials for new hires on how to use office equipment efficiently. Coordinated with executive staff to ensure deadlines were met in a timely manner. Director, Civil Operations 04/2005 - 06/2011

The Tyler Firm, LLC Philadelphia, PA

Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.

L

S

Collaborated with senior leadership to set long-term objectives for the company. Reviewed internal reports and identified areas of risk or potential cost savings. Identified opportunities for process optimization through data analysis. Conducted regular meetings with department heads to review progress on strategic initiatives. Education Certificate of Completion: Casualty/Life Insurance 06/2021 Russ Financial Schools Harrisburg, PA

Certificate of Completion: Sheriff's Sales Operations 05/2010 Temple University Philadelphia, PA

Certificate of Completion: Computer And Information Sciences 12/1989 ICS Scranton, PA

Accomplishments Key Accomplishments:

Policy Development: Wrote and updated policies and procedures to streamline operations. Billing Efficiency: Developed innovative billing methods, enhancing client database management.

Revenue Growth: Boosted revenue by 30% through improved collection processes and customer rapport.

Operational Management: Proactively managed daily operations to ensure seamless business flow.

Compliance Support: Assisted emerging companies in acquiring necessary licensing and certifications.

Financial Tracking: Created efficient systems for tracking spending and revenue, optimizing customer financial management.

Contact this candidate