Operations & Projects Specialist with Cross-Department Expertise

Amanda Alpert

**** ******** ****** ***, ***** Las Vegas, United States, 89086, 661-***-****,

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Professional summary

Enthusiastic super mom with a strong background in optimizing operational efficiency and fostering cross-departmental collaboration. Leveraging skills in data analysis, project management, and creative problem-solving to drive service delivery improvements and elevate customer satisfaction. Aspires to contribute to innovative projects and foster a supportive team environment in future roles.

Employment history

Delivery Expert, Jun 2023 - Present

Domino’s, North Las Vegas

Management Associate II, Jan 2024 - Jun 2025

Hertz, Las Vegas

Deli/Bakery, Jun 2023 - Jan 2024

Walmart Neighborhood Market, North Las Vegas

Education

Diploma, Sep 1994 - Jun 1998

Little Rock High school, Little Rock, California

Work experience 3.8 GPA

Skills

Cash handling (Experienced), Project Management (Experienced), Data Analysis (Experienced), Critical Thinking (Expert), Team Leadership (Skillful), Time Management (Experienced), Creative Problem Solving (Expert), Phones/PBX (Experienced), Food Safety (Experienced).

Maintained accurate records of deliveries and customer feedback, facilitating improvements in service quality and customer experience.

Fostered a positive team environment by training new staff, aiding in their quick acclimatization and performance. Analyzed delivery routes and times to optimize efficiency, resulting in decreased wait times and increased customer loyalty. Implemented streamlined operational processes, leading to enhanced efficiency and substantial improvements in service delivery. Analyzed customer feedback to identify service gaps, enabling targeted training initiatives and noticeable gains in customer satisfaction.

Developed a new inventory management system, optimizing stock levels and reducing excess inventory costs significantly. Fostered teamwork across departments to enhance project outcomes, resulting in on-time delivery of key initiatives. Cultivated a positive work environment through mentorship and encouragement, contributing to improved team morale and engagement.

Executed daily inventory checks, ensuring product availability and reducing stock discrepancies. Monitored sales trends and adjusted product displays, achieving noticeable increases in customer engagement and sales volume. Implemented new food safety protocols, resulting in marked improvements in compliance and customer trust. Trained staff on efficient food preparation techniques, optimizing workflow and enhancing overall product quality. Streamlined inventory management processes, ensuring optimal product availability and enhancing customer satisfaction through reduced stock discrepancies.

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