Quality Assurance and Production Supervisor

Jessica Alvarado

Athens, AL *****

**************@*****.***

+1-334-***-****

Professional Summary

Diligent and detail-oriented quality assurance professional with 10 plus years of experience in automotive manufacturing, including quality inspection and production management. Skilled in lean manufacturing, quality assurance, and team leadership. Proven ability to work efficiently in fast-paced environments and adapt to new roles and responsibilities.

Authorized to work in the US for any employer

Work Experience

Project Supervisor

Stratosphere Quality-Madison, AL

June 2021 to August 2025

Project Supervisor

Managed projects independently, including opening new sites and overseeing daily operations with or without employees.

Developed and implemented work instructions with customer approval to ensure compliance and efficiency.

Reported and documented non-conforming parts daily to support quick resolution of quality issues. Supervised and supported inspectors, providing guidance and assistance with inspection and production challenges.

Handled employee time entry for payroll accuracy and maintained all required documentation and reports.

Assisted with quality inspections, data entry, and paperwork to meet production and compliance standards.

Worked across multiple plants in North Alabama, broadening automotive manufacturing experience and excelling in fast-paced production environments.

Quality Inspector

Woodbridge Alabama-Tanner, AL

November 2021 to June 2022

Foam Seat Production & Quality Assurance

First 6 months: Responsible for packing inspected foam seats into proper containers for shipment, ensuring accuracy and protection of products.

Quality Assurance Inspector: Performed detailed inspections of foam seats on running assembly lines to verify product quality and compliance with standards. Advanced Line Inspection: Transitioned to a more complex line inspecting large foam seats with multiple inspection points at a faster pace. Ensured all seats met quality requirements, identified any defects, and confirmed readiness for shipment.

Production Worker/Team Lead

MARELLI-Pulaski, TN

November 2016 to October 2021

Quality Inspector (2.5 years)

Inspected headlamps after hard coat and antifog processes to ensure compliance with quality standards. Verified that only conforming parts were sent to assembly, reporting any non-conforming parts to the supervisor.

Maintained accurate inspection records and supported continuous improvement in production quality. Team Lead (3.5 years)

Assigned team placements for each shift, providing clear instructions and support to operators. Assisted operators with part inspections, particularly during high-demand periods or press delays. Completed and updated all required production and quality paperwork. Directed and documented major sorts or product holds in the quality cage. Collaborated closely with supervisors, providing assistance with operational needs and team coordination.

Drive Thru Operator

Bojangles' Restaurants, Inc-Athens, AL

July 2015 to November 2016

Drive-Thru Cashier / Night Closer

Took and processed customer drive-thru orders accurately and efficiently, ensuring timely service. Packed and handed out completed orders while maintaining high standards of customer satisfaction. Restocked condiments, supplies, and other items to keep the store running smoothly. Served as a night closer, responsible for breaking down and cleaning the entire kitchen. Followed 5S principles to organize and sanitize the kitchen, ensuring readiness for the next shift. Cashier/Customer Service

Jiffy Food Store-Athens, AL

July 2014 to August 2014

Front Cashier

Assisted customers by taking and ringing up orders accurately and efficiently. Packed completed orders and ensured timely service to maintain customer satisfaction. Maintained store organization by following 5S standards for cleanliness and efficiency. Restocked condiments, supplies, and products throughout the store to support smooth operations. Delivered friendly, professional customer service in a fast-paced environment Tape Masker

United Plating Inc-Huntsville, AL

May 2008 to February 2010

Tape Master / Quality Assurance Specialist

Applied tape before and after paint processes with precision to meet production standards. Conducted quality assurance checks to ensure all parts met customer specifications before shipment. Worked under very short timelines to meet strict production schedules and customer demands. Thrived in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail. Education

English (GED)

January 2008 to May 2008

Skills

• Training & development

• Microsoft Access

• Materials handling

• Spreadsheet charts

• Implementing lean manufacturing processes - Projects implemented using lean manufacturing processes (1-2 projects)

• Managing production or assembly teams - Largest production or assembly team managed (6-10 team members)

• Pallet jack

• Production inventory management

• R

• Press brake machine

• Finished product defect inspection

• Training

• Microsoft Office

• Assembler experience

• Report writing

• Continuous improvement

• Scanning

• Lean manufacturing

• File organization

• Labeling

• Calipers

• Safety regulations

• Equipment calibration

• Team Work

• Office equipment routine maintenance

• Computer operation

• Heavy lifting

• Quality standards in production

• HVAC sales

• Microsoft Word

• SharePoint

• Retail sales

• Multitasking

• Sales

• Power tools

• Conveyor belts

• Microsoft Excel

• Organizational skills

• Machining

• Order entry

• Communication skills

• Computer skills

• Defect detection (quality control)

• Handling customer inquiries

• Writing skills

• Inside sales

• Management

• Spanish

• Assembly

• Greeting customers

• Residential cleaning

• Workplace health and safety regulatory compliance

• Manufacturing company experience

• Problem-solving

• Reliability

• Kanban

• Administrative experience within retail industry

• Bilingual

• Microsoft Outlook

• Attention to detail

• Quality control

• Quality Inspection

• POS

• Supervising experience

• Retail math

• Capacity planning

• Hand tools

• Machine operation

• Quality assurance

• Production planning

• Welding machines

• Administrative experience - Administrative experience (Less than 1 year)

• Cash handling

• Visual inspection for quality control

• Providing product information

• Material feeders

• Multilingual

• Product demos

• Driving

• Automotive manufacturing plant experience

• Pivot tables

• Wireless sales

• Leadership

• Customer service

• Equipment repair

• Microsoft Teams

• Time management

• Packaging

• Phone communication

• Computer literacy

• Utility locating

• Merchandising

• Warehouse experience

• Photocopying

• Production management

• 5S

• Flexibility

• Manufacturing

Languages

• English

Certifications and Licenses

Driver's License

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