Property & Loss Prevention Specialist with Leadership Experience

●April Young

**** ****** ***, ****** **** MO, ***30 314-***-**** **********@*****.***

Objective

Dynamic property and sales management professional with a proven track record of driving revenue and building strong relationships with clients and stakeholders. Detail-oriented and organized, I am eager to leverage my expertise to contribute to a progressive organization while seeking opportunities for long-term growth and success.

Education

● Cosmetology

Kansas City Kansas Community College, 2010-2011

Focus: Hair, Skin, and Nails

● Business Administration

Saint Louis Community College

Completed: 1 year

Relevant coursework: Interpersonal Communications, Business 101

Skills & Abilities

● Management

Oversaw daily operations of Osco Drug Pharmacy, including opening and closing procedures.

Balanced cash and managed safe at the end of each shift.

Investigated internal and external theft, including operating and reviewing surveillance systems.

Collaborated with Kansas City Police Department (KCPD) during theft investigations and apprehensions.

● Communication

Led new employee training at Osco Drug Pharmacy, ensuring comprehension of company policies, safety procedures, and regulations through review and sign-off on the company handbook.

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Experience

Loss Prevention Specialist

Osco Drug / CVS August 2000 – May 2007

● Enhanced organizational awareness of loss control strategies through engaging on-site training seminars and the successful implementation of innovative programs.

● Conducted thorough assessments of company resources and identified client risk factors, promoting tailored solutions that established a robust client base.

● Developed and launched a comprehensive loss prevention program, significantly reducing inventory shrinkage and improving overall security measures.

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Apartment Manager

Wesco Investment June 2007 – August 2008

● Executed thorough move-out and move-in inspections to assess property conditions and determine damage charges, ensuring units were market-ready.

● Utilized One Site software for effective property management and reporting. ● Engaged with potential tenants to negotiate rental terms, explain occupancy policies, and showcase available units, resulting in increased occupancy rates.

● Conducted regular inspections of property interiors and exteriors, promptly addressing maintenance issues to uphold property standards.

● Ensured compliance with local, state, and federal regulations, fostering a safe and welcoming living environment for tenants.

Sales Manager

Nolan Real Estate August 2008 – October 2010

● Utilized Yardi software for effective property management and reporting.

● Led sales, marketing, and leasing efforts for new apartments and townhomes, achieving and maintaining 100% occupancy rates.

● Actively addressed resident concerns by processing work orders and collaborating with maintenance staff to ensure timely repairs.

● Managed monthly rent collections and accurately entered data into the system, streamlining financial tracking and reporting.

Master Stylist

Smart Style Salon August 2011 – October 2012

● Engaged with clients to assess their hair care needs, providing personalized recommendations for products and services.

● Crafted signature looks through precision haircuts and specialized styling for various occasions. ● Expertly formulated and applied hair colors, utilizing techniques such as highlights, ombre, and balayage to achieve stunning results.

● Set trends by creating innovative hair styles and establishing high salon standards for quality and creativity.

● Maintained a clean and organized work station, ensuring all tools were properly sanitized for a safe client experience.

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Nail Technician

Regal Nail Salon October 2012 – 2013

● Engaged with clients to understand their nail care needs, offering tailored recommendations for products and services.

● Provided a range of nail services, including manicures, pedicures, and intricate nail art, ensuring a high standard of quality.

● Stayed up-to-date with industry trends to create unique nail designs, helping to establish the salon as a trendsetter in the community.

● Maintained a clean and organized workstation, adhering to sanitation protocols to ensure a safe and hygienic environment for clients.

● Developed strong client relationships, fostering repeat business through exceptional service and attention to detail.

Personal Assistant

Young Salon October 2013 – 2014

● Provided comprehensive support to the owner by managing schedules and coordinating business meetings, ensuring efficient daily operations.

● Acted as the primary point of contact for the salon, effectively managing access to the owner and facilitating communication.

● Spearheaded marketing and advertising initiatives to boost foot traffic and enhance revenue, implementing creative strategies that yielded measurable results.

● Cultivated strong relationships with suppliers and vendors, negotiating terms and ensuring reliable support for salon operations.

● Implemented a customer retention program that successfully maintained and nurtured the existing client base, fostering loyalty and repeat business.

Plant Technician

Schnucks Bakery Plant Jan 2024 – Nov 2024

● Ensure all bakery equipment (mixers, ovens, proofers, etc.) is functioning properly.

● Track and document the baking process, making sure it follows food safety standards and company protocols.

● Perform regular quality checks on raw ingredients and finished products (e.g., checking texture, taste, and appearance).

●Adjust equipment settings based on recipes or environmental factors (e.g., temperature, humidity)

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