Operations & Events Manager with 5+ Years Experience

Kenneth Rodriguez

Email: ********@*****.*** Phone Number: +1-860-***-****

Location: Hartford CT

About Me

I am motivated, resourceful, and dedicated to making a positive impact and helping the organization achieve success. I am positive that my experience as and skills in analysis and communication will be a great value-add to your team.

Summary

5+ years of experience as Food & Beverage Manager

5+ years of experience as Manager

5+ years of experience as Event Planner

Advanced skills in Account Management, Appointment Scheduling, Budget Administration Available to work immediately

Job History

Food & Beverage Manager

5+ years of experience

Responsibilities:

- Managed the day-to-day operations of the food and beverage department, including staffing, scheduling, and inventory management.

- Developed and implemented training programs for employees on proper food handling and customer service.

- Oversaw menu planning and ensured that food quality and presentation met or exceeded guest expectations.

- Maintained positive relationships with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.

Achievements:

- Increased overall revenue by 10% through the introduction of new menu items and innovative promotional campaigns.

- Improved guest satisfaction ratings by 15% by focusing on personalized service and prompt resolution of complaints.

Manager

5+ years of experience

Responsibilities:

- Oversaw daily operations of the team and ensured that business objectives were met

- Provided leadership and guidance to team members, coaching and developing staff to improve performance

- Managed budgets and resources effectively to maintain financial stability of the department

- Maintained regulatory compliance and implemented best practices for organizational effectiveness Achievements:

- Successfully led a team of 15 employees to achieve a 30% increase in productivity within 6 months

- Streamlined processes and reduced costs by 20% by implementing new technology solutions Experience Summary

Years of Experience 0 1 2 3 4 5 or more

Food & Beverage Manager

Manager

Event Planner

Admin

Skills

Account Management : Advanced Appointment Scheduling : Advanced Budget Administration : Advanced

Event Planner

5+ years of experience

Responsibilities:

- Planned and executed events for clients ranging from small-scale corporate meetings to large-scale weddings.

- Acted as liaison between clients and vendors, ensuring that all parties involved in the event were well-informed and prepared.

- Managed budgets, timelines, and logistics to ensure that events ran smoothly and met client expectations.

- Coordinated all aspects of events, including venue selection, catering, decoration, entertainment, and transportation.

Achievements:

- Successfully planned and executed a high-profile corporate event that generated positive feedback from both the client and attendees.

- Developed and maintained strong relationships with vendors, resulting in better pricing and more efficient event planning.

Admin

3 years of experience

Responsibilities:

- Assisted in managing administrative duties such as scheduling appointments and meetings, organizing files, and preparing reports.

- Provided support in recruiting, onboarding, and training new employees.

- Managed office inventory and maintained supplies, equipment, and facilities. Achievements:

- Successfully implemented a new filing system that improved document organization and retrieval for the entire office.

- Streamlined the onboarding process for new employees, resulting in a 20% reduction in the time it takes to get them up to speed.

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