Real Estate Administrative Specialist and Clerk

Teresa Meeks

*** ***** **** *****

Hoschton, GA *0548

Cell: 770-***-****

*******@*****.***

OBJECTIVE

To obtain a position in an organization where my combination of education and experience in real estate sales, customer service, human resources, and accounting be used to obtain a position as a Real Estate Administrative Assistant.

SUMMARY OF QUALIFICATIONS

Organized, efficient, and possess strong communication and creative skills

Extensive customer service, front office, and administrative experience

Capable of working in fast paced, client-oriented environment

Able to communicate effectively with customers, staff, and management

Extremely detail-oriented and enthusiastic

Computer Skills: MS Word, Excel, PowerPoint and Internet

EXPERIENCE

D.S WATERS/CRYSTAL SPRINGS Representative June 2013 – Present

Handle incoming customer inquiries or concerns using company resources, policies and procedures.

Use technologies via Oracle software and follow processes in accordance with Contact Center standards to ensure effectiveness and accuracy during the order entry and payment process.

Account and billing support.

CHICOS CUSTOMER CALL CENTER Representative April 2012 – Sept. 2012

Handle incoming prospect or customer inquiries or concerns using company resources, policies and procedures.

Use technologies via ATG software and follow processes in accordance with Contact Center standards to ensure effectiveness and accuracy during the order entry and payment process.

Support and reinforce company policies, procedures and values.

AXIOM TEMP STAFFING/THERAGENICS CORP Accounting Clerk Feb 2012 – April 2012

Working as assigned within the Accounting Department/Temp Position

Process repetitive pro formas for customer service representatives through SAGE developed software

Assist Accounts Receivable Department by locating and conveying pertinent information to clients in reference to their accounts

Help client resolve outstanding issues on invoices for non-payment by communicating with Accounts Payable Departments and resolving outstanding credit or invoice issues using an Aged Trial Balance

Filing, scanning, faxing, and updating collection reports daily and weekly

Handle incoming prospect or customer inquiries or concerns using company resources, policies and procedures.

REALTOR Sales Associate 1999-2008

Worked for a variety of builders and real estate companies, attended closings

Wrote purchase and sale agreements, performed marketing for communities

Administered and reviewed all legal documentation for lenders, attorneys, agents, and customers

Reviewed and disclosed legal descriptions, kept in close contact with lenders

Resolved conflicts between builders and purchasers

Prepared activity reports, coordinated with and assisted appraisers, signage placement

Arranged luncheons, business meetings, and travel itineraries

Completed weekly, monthly, and quarterly activity reports

Entered listing in FMLS and GaMLS

Million Dollar Club several years concurrently

CUSTOMER SERVICE REPRESENTATIVE 1985-1998

Employed in different many facets of business. Including, front office receptionist, human resources, banking, high volume call center facilities, purchasing, administrative assistant, marketing, accounts payables/receivables, records operations, ran reports of all types, filing, faxing, scanning, phone switch boards, was cross trained in other departments and maintained valuable confidential correspondence.

EDUCATION

Gwinnett Technical College Lawrenceville, GA 2009-2011

In pursuit of a Degree in Business Technology

Business References:

Mary Ann Layne 678-***-**** Realtor (Colleague)

Laura Tierney 770-***-**** Gwinnett County Employee

Donna Irvin 770-***-**** V.P. of Administration Richardson Housing Group

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