Office Operations & Caregiver Professional
Resume:
Francine
Bensinger
***********@*****.***
Sacramento, CA 95841
CAREGIVER
Always Best Care Sacramento, CA APR 2025 - CURRENT OFFICE COORDINATOR
Mesa Energy Systems Dba Emcor
Services Sparks, NV
JUL 2023 - JAN 2025
OFFICE MANAGER
Sacramento Windustrial Co AUG 2019 - JUL 2023
Accomplished professional with proven
track record of successfully managing
office operations and providing
exceptional customer service to clients.
Experienced in implementing office
procedures, leading staff.
Committed to utilizing strong
organizational, interpersonal and
communication skills to ensure efficient
operational processes.
2005
Diploma
Medical Assisting Bryman
College San Jose, CA
2002
High School Diploma
James Madison Atlanta, GA
EDUCATION
SKILLS
Clerical Writing
Customer and Personal Service
Judgment and Decision making
Management of personnel
Active listening
Time Management
WORK HISTORY
Assisted clients with activities of daily living, promoting independence and quality of life.
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Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
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Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
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Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
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Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
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Interacted with customers by phone, email, or in-person to provide information.
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Maintained office supply inventory by checking stock and ordering new supplies.
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• Assisted with Payroll Entry.
• Onboarding and new hire Paperwork.
• Processed Termination Paperwork
Kept reception area clean and neat to give visitors positive first impression.
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Provided clerical support to company employees by copying, faxing and filing documents.
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MET SUPERVISOR
The Home Depot JAN 2015 - JUL 2019
CAREGIVER/MEDTECH
Arbors Memory Care Sparks MAY 2011 - JUL 2013
Medicine and Dentistry
Coordination Service orientation
Monitoring
Quality control Analysis
Service orientation
Microsoft Office Excel
Google COINS
Answered telephone calls to field inquiries from customers, vendors and various other callers seeking information.
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Sorted, received and distributed mail correspondence between departments and personnel.
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Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
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Acted as first point of contact and set appointments for prospective customers.
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Entered daily data in computer systems and documented office activities.
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Worked with contractors, and customers to provide exceptional customer service.
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Developed team communications and information for daily safety meetings.
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Supervised 10-15 MET associates in providing excellent customer service to customers requiring assistance for vendor and customer issues.
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Documented vitals, behaviors and medications in client medical records.
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Provided safe mobility support to help residents move around personal and public spaces.
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Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
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Built strong relationships with clients to deliver emotional support and companionship.
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Maintained frequent supervision of residents unable to call for assistance.
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