Facilities Maintenance Leader with Construction Expertise

Spencer Havens

**************@*****.*** Las Vegas, NV 702-***-****

Professional Summary:

Experienced maintenance and construction leader with 15+ years delivering facility maintenance, resident-focused service, and preventive programs in residential and commercial settings. Experience:

Owner / Operator— Spencers Home Solutions - Mar 2020 - Present

- Performed routine maintenance and building repair for residential clients, applying HVAC, electrical, plumbing, and carpentry skills to resolve service requests promptly and maintain resident satisfaction.

- Managed vacant-unit turn processes including painting, carpet cleaning, and final inspections to ensure quality move-in readiness and adherence to safety and building-code standards.

- Kept accurate service logs and job records, coordinated outside contractors, and ensured contractor work met quality and compliance expectations. Commercial Maintenance Supervisor — Aspen commerical services Aug 2022 - Oct 2024

- Oversaw facility maintenance programs for multi-tenant properties, implementing preventive maintenance schedules that reduced equipment downtime and improved building safety compliance.

- Responded to tenant maintenance requests across HVAC, plumbing, electrical, and custodial needs, communicating clearly with residents, managers, and vendors to resolve issues quickly.

- Managed vendor and contractor work, verified workmanship quality, and maintained monthly inspection logs to ensure safe upkeep of the community and regulatory compliance. Residential Construction Superintendent — Havens Construction - Jun 2009 - Aug 2020

- Directed full lifecycle of residential construction and turnover, including permitting, inspections, punch lists, and final walkthroughs to deliver exceptional customer service and safe living environments.

- Developed and enforced preventive maintenance and quality control processes, managed budgets, and ensured contractor performance met specifications and safety codes.

- Fostered strong resident/homeowner relations through clear communication, responsiveness to service needs, and demonstration of respect, kindness, and service excellence. Skills:

Preventive Maintenance HVAC troubleshooting Electrical repair Plumbing repair Vacant-unit turns Painting & carpet cleaning Contractor coordination Resident communication Building inspections Microsoft Word Excel Email Custodial procedures Safety compliance Driving and vehicle operation

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