Project Manager / Construction Manager / Retail Store Mgr

SHANNA LANDER

PROJECT MANAGER

Construction - Signage - Security - Retail Management

25+ Year Experience * Solution-Driven

SKILLS

PROJECT MANAGER / PRODUCTION MANAGER

● Manage projects from conception to onsite job installation; large scale National account rebrand (350+ sites)

● Meet client deliverable dates and deadlines

● Prepare job proposals & bidding project

● Maintain contracts, proposals, purchase orders and invoicing; renegotiate and update as plans change

● Coordinate Site surveys with General Contractors and subcontracted companies; interpret details, drawings and specifications from construction plans received

● Complete due diligence through governing agencies ensuring compliance with applicable codes, landlord criteria and permitting guidelines

● Analyze processes for deficiencies/inconsistencies; implement necessary improvements for project assurance Coordinate design and art branding with internal departments (art department, engineering, estimating & fabrication) to ensure accurate product is presented to the client for approval and fabrication

● Manage and coordinate installation schedule

● Familiar with high-rise swing stage requirements

● Create and submit CAD drawings for project scope of work (as needed to support Engineers/Design Team) LOGISTICS: INVENTORY /SUPPLY MANAGEMENT

● Stock Control: inventory management, analysis, tracking and accountability

● Control warehouse / pallet management to maintain daily store stock

● Monitor for changes and adjust acquisitions based on analysis and seasonal requirements PROCUREMENT

● Pricing, Ordering, Quoting, and cost analysis

● Determine and recommend methods of procurement, changes procurement methods as necessary OPERATIONS & PERSONNEL MANAGEMENT

● Recruit, hire, train, supervise, schedule and lead 45+ employees at various sites simultaneously

● Oversee daily operations by leading and delegating to Project Assistants FINANCIAL (ACCOUNTING / BOOKKEEPING)

● Accounts Payable / Receivable, Statements / Billing, Timekeeping, Payroll PROJECT ASSISTANT

● Establish, track, quote and document projects

● Prepare project quotes for new and existing customers

● Schedule new projects, onsite visits and installation dates with vendors and customers

● Schedule site surveys, coordinate landlord approval & submit for permits

● Maintain customer communication throughout project STORE MANAGER

● Manage and operate a store with 40+ associates, within a chain of 270 stores

● Assist General Manager in daily store operations and act as GM during any out of office absences - Store openings, preparation of registers, handling escalated customer issues, rain-check approval processing, scheduling associate break/lunch schedule, POS price changes, expiry reviews and all general store assistant GM functions. SIGN PRODUCTION / INSTALLATION

● Shop production, weeding vinyl, masking vinyl, painting, board prep, vinyl application;

● Proficient in completion of detailed technical field survey, proficient in running bucket trucks/scissor lift, field install of signage (including going into soffits/crawlspaces, finalizing permits with City Inspectors CUSTOMER SERVICE (CRM)

● Help desk, multi-phone lines, sales, returns, chargebacks, stock knowledge, intake call specialist, scheduler MAIL CONTROL

● Utilizing softwares for: FedEx, UPS, USPS, DHL

SOFTWARE

● Word, Excel (V-lookup / Pivot Table), Access Database, PowerPoint (MAC or PC)

● AS400 / MainFrame, Sales Cube/Brio, VUE, SquareCoil Shanna Lander 1512 Ybarra Dr, Rowland Heights, CA 91748 +1-951-***-**** *************@*****.*** 1

SHANNA LANDER

PROJECT MANAGER

Construction - Signage - Security - Retail Management 25+ Year Experience * Solution-Driven

● Proficient in SpecWorks, SquareCoil, SAGE, E2 (JobBoss) EXPERIENCE

02/2015 – Present Project / Installation Manager Ultrasafe Security Specialists

● Effectively plan and control assigned projects by monitoring progress, managing procurement and recording production and job costs

● Develop and maintain project schedule and budget to ensure the project meets initial estimates

● Prepare weekly and monthly progress reports. Responsible for reviewing all associated contracts, specifications, drawings, scope of work, estimates, requirements and other pertinent project information and prepare a project plan for review

● Attend pre-construction pre-bid meetings and site surveys

● Oversee Submittal preparation and review

● Responsible for month-end financial reviews, including revenue recognition and job cost review 06/2021 – 07/2022 Project Manager Coast Sign, Inc.

● Project Manager for Taco Bell, Pizza Hut, and WingStreet, owned by YUM! Brand; Cingular Wireless/Nextel conversion (150+ sites)

● Project Manager for 250+ conversions nationwide dual branding for Fortune 500 companies

● Project Manager working directly with major Hotels and Hospitals (75 sites, high profile Clients)

● Project Manager for 37 GRUB Burger/Hopdoddy Conversions (food establishment)

● Project Manager for 20 Marugame Udon Retail conversion and new build (food establishment) 02/2020 – 05/2021 Project Manager Complete Door Systems (CDS) 05/2018 – 02/2020 TDT Tax Processor II LERETA, LLC

● Prioritize, gather and accurately report time-sensitive real estate tax information within multi-state

● Process property taxes for escrowed and/or non-escrowed loans

● Accurately prepare production/statistical reports to mortgage lenders and internal management

● Assist with the development of training materials and conduct training sessions with fellow team members, both Full-Time and Temporary Staff personnel

11/2016 – 08/2020 Insurance Agent (License #0L79787) Alamdari Insurance Agency / Farmers Insurance

● Remain up-to-date via seminars/meetings on new products and services

● Develop new accounts and assist current clients in adding new services, reviewing/explaining/renewing their current policies and suggest adding or changing their policy to help protect their investments

● Inspect property, examining its general condition, type of condition, age and other characteristics to determine insurable value

06/2008 – 11/2016 Cost Plus World Market Started in store level & promoted to Corporate Office - Oakland, CA

Supervisor of Store Operations Cost Plus World Market Store Level, San Dimas, CA

Inventory Management Analyst Cost Plus World Market Corporate Office

Inventory Management Specialist Cost Plus World Market Corporate Office

Furniture Coordinator Cost Plus World Market Corporate Office

Supervisor of Store Operations Cost Plus World Market Store Level, Los Angeles, CA

● Develop and implement store distribution strategies to support sales and inventory objectives ensuring department financial goals are me

● Partner with merchandising in executing item/program/category strategies to support financial plans

● Create, manage, and maintain allocations of skus for the entire supply chain - 270 CPWM stores, 28 Bed Bath and Beyond store-within-a-store, and eCommerce

● Responsible for ensuring all allocations were in stock prior to store openings Shanna Lander 1512 Ybarra Dr, Rowland Heights, CA 91748 +1-951-***-**** *************@*****.*** 2

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