Bilingual Patient Care Entered with Phlebotomy Certification

Bilingual, highly empathetic, dedicated, and personable hard worker transitioning from customer service roles to patient care roles. Certified phlebotomist with detail-oriented, collaborative, and compassionate nature eager to care for patients.

Venipuncture and capillary puncture

Blood collection and handling safety

Medical records review

Blood specimen labeling and storage

Quality assurance and controls

Patient and donor care

Efficient organizational skills

Exceptional interpersonal skills

Strong leadership skills

Proactive and self-motivated

Efficient organizational skills

Proficiency in English and Spanish

One Price Cleaners -- Dania Beach, FL

Laundry Hallandale -- Hallandale, FL

Service Associate

Service Associate

Provided excellent customer service while managing inventory, merchandise, and store front. Handled customer transactions, clothing labeling, inventory management, shipping and receiving of clothing, and returns while maintaining store front and receiving areas from open to close. Provided excellent customer service while managing inventory, merchandise, and store front. Handled customer transactions, clothing labeling, inventory management, shipping and receiving of clothing, and returns while maintaining store front and receiving areas. Perfect Cleaners -- Dania Beach, FL

Certified Phlebotomy Technician (PH1), MedCA

High School Diploma Equivalent, San Miguel Primary School -- Santa Fe Province, Argentina Shift Manager

Managed employees, clientele, and merchandise efficiently while providing excellent customer service. Handled customer transactions, clothing labeling, inventory management, shipping and receiving of clothing, and returns while maintaining the store front and receiving areas from open to close. May 2016 - Aug 2019

Jan 2015 - April 2016 & March 2004 - Sept 2007

March 2013 - Nov 2014

PROFESSIONAL SUMMARY

954-***-**** · ******************@*****.***

3120 W Hallandale Beach Blvd. #434, Hallandale, FL 33009 GABRIELA GIORDANO

PROFESSIONAL EXPERIENCE

EDUCATION & CERTIFICATIONS

KEY COMPETENCIES

Cafe Cafe -- Aventura, FL

Barista

Provided excellent customer service while managing customer orders, inventory, merchandise, and store front. Prepared and served a variety of beverages and food orders with precision and creativity while handling customer transactions, managing shipping and receiving, and maintaining store front. March 2009 - Dec 2009

MG General Maintenance -- Hollywood, FL

Administrative Assistant

Provided varied company-wide support while conducting all customer-facing communication on behalf of the company and managing employee-client scheduling for estimates and long-term contracts. Dec 2009 - Oct 2011

November 2023

May 1984

OSHA/TB/HBV, Hollywood Career Institute August 2024 Bloodborne Pathogens, NationalCPRFoundation

HIPAA Training Class, HR Certification Institute

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