Administrative Support Specialist with Strong Communication

Delcia W. Hambira

Phone: 081-***-****

Email: ***********@*****.***

Location: Windhoek, Namibia

Professional Summary

Dedicated and reliable administrative professional with experience in reception, bookings, reservations, invoicing, customer service and office administration. Skilled in managing emails, calls, calendars, social media and documents. Fast learner, punctual, and able to work well under pressure.

Work Experience

Administrative Assistant — Electrical Drs Engineering — Windhoek October 7, 2025 – Present

• Manage and respond to company emails and customer enquiries

• Handle incoming calls professionally

• Create and manage invoices, quotations, bookings and schedules

• Manage company calendar, appointments and events

• Manage social media accounts and online engagement

• Provide administrative support to management

Assistant Receptionist — Prinzessin Rupprecht Heim Foundation — Swakopmund November 11, 2024 – January 31, 2025

• Managed and responded to emails

• Answered calls and assisted guests

• Performed cash and credit card transactions

• Made and confirmed guest reservations

• Provided customer assistance and support

• Handled reception and admin duties

Education

Concordia College

Namibian Senior Secondary Certificate (Matric), Completed 2022 Skills

• Customer Service

• Team Player

• Punctual & Reliable

• Cash Handling

• Time Management

• Fast Learner

• Computer Skills

• Communication Skills

Delcia W. Hambira

Phone: 081-***-****

Email: ***********@*****.***

Location: Windhoek, Namibia

(Date)

Dear Hiring Manager,

I am writing to apply for any available position that matches my experience in administration, reception, customer service, or office support. I believe I would be a strong fit for your team due to my professionalism, strong communication skills, and ability to manage responsibilities efficiently. I have experience as both an Administrative Assistant and an Assistant Receptionist, where I managed emails, calls, bookings, reservations, invoicing, and customer enquiries. While working at Prinzessin Rupprecht Heim Foundation in Swakopmund, I was responsible for making and confirming reservations, assisting guests, and performing cash and credit card transactions. These roles strengthened my customer service, organisational, and multitasking skills. I am a punctual, hardworking individual who adapts quickly, works well in a team, and always strives to provide excellent service. I would appreciate the opportunity to contribute positively to your organisation.

Thank you for considering my application. I look forward to the opportunity to discuss how I can add value to your team.

Kind regards,

Delcia W. Hambira

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