Bilingual Customer Service Leader and Analyst
Resume:
Oct 2025
Sonia Garcia
602-***-**** • *****************@******.***
My skills
Bilingual (Spanish/English) professional with expertise in communication, problem-solving, time management, teamwork, customer service, adaptability, leadership, and data analysis. Proficient in Microsoft Office, with strong written and verbal communication skills and experience in conflict resolution.
Work Experience
Supervisor housekeeping
Sonya
managing teams, ensuring quality cleaning services, and driving efficiency. Skilled in leadership, inventory management, and customer service. Proven track record of improving cleanliness ratings and team performance. Hosts/ barista
Chris
managed crafting specialty beverages, and delivering exceptional customer service. Proven ability to multitask and thrive in fast-paced environments. Easy to adapt. Problem solver .
Shift leader
Bobby
Lead daily operations, manage inventory, and provide exceptional customer service. Proven leadership, communication, and problem-solving skills. Experience in retail or customer service preferred.
Education
Cornerstone high school
Arizona college
Dental assistant
I've mastered multitasking, prioritizing tasks, and working under pressure – skills that come in handy when paying attention to detail
My experience has taught me the importance of teamwork, communication, and putting people at ease
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