Virtual Assistant and Remote Bookkeeper Expert

MA. MERMA NEPOMUCENO

Virtual Assistant Remote Bookkeeper

GoHighLevel & E-commerce Support

*****.**************@*****.***

WORK EXPERIENCE

Freelance – Bookkeeping & Admin Support 2024 – Present

(Remote)

Provided QuickBooks support, reconciliations, and reporting Assisted small teams with calendars, documents, and CRM setup Supported e-commerce businesses with admin and product listing tasks

May – Nov 2024

KontakSource (Miami-based client)

Managed emails, HubSpot data, and calendars

Scheduled meetings and handled admin tasks

Assisted with social media updates to increase visibility Nov 2020 – Jan 2023

Shine Villas – Property Management

Bookkeeper / Admin Assistant (Remote)

Reconciled bank and card transactions in QuickBooks Managed A/R and A/P, prepared financial reports

Entered supply data in Ciirus and supported Airbnb reconciliations

PROFILE

Virtual Assistant & Remote Bookkeeper with 6+ years in QuickBooks, reconciliations, A/R & A/P, and reporting. QuickBooks Certified, with skills in admin tasks, CRM (HubSpot, GoHighLevel), and e-commerce support. Reliable and detail-oriented, helping businesses stay organized and accurate.

Lyceum of the Philippines

University

BS in Business

Administration -

Major in Management

EDUCATION

KEY SKILLS

Shopify & Amazon (basic

training)

CERTIFICATIONS &

TRAINING

Calendar & Email, Data

Entry, File Management,

Research

https://sites.google.com/view/mermaid1012

Administrative Assistant (Remote)

M.A.B Consulting Services

Earlier Experience 2016 - 2020

Remote Accounting Assistant

Silver Cargo Care Australia – Lead Generation & Data Entry (Remote, Oct–Dec 2019) Jan – Dec 2018

Recorded and updated transactions in QuickBooks

Supported data migration and inventory tracking

Prepared Excel dashboard reports

Gathered and verified business leads from Yellow Pages Organized verified leads into spreadsheets; gained practical training in editing and data entry

Freelance Virtual Assistant – US-based small businesses (Jan–Sept 2019) Product listing, outreach, and Facebook group content support Google Ads &

GoHighLevel (Intro)

Tricycle Franchising Board – Researcher/Processor (2017) Researched, drafted proposals, coordinated research activities Alorica – Operations Financial Specialist (2016)

Contacted individuals, resolved objections

linkedin.com/in/ma-merma-nepomuceno

Bookkeeping & Finance

QuickBooks Online

Bank & Card

Reconciliation

A/R & A/P Management

Financial Reporting

Admin & VA Support

CRM Tools

GoHighLevel (basic),

HubSpot, Ciirus, Excel,

G-Workspace

E-commerce & Design

Shopify, Amazon, Canva

Core Strengths

Detail-Oriented, Time

Management,

Communication

QuickBooks ProAdvisor

(Certified)

Contact this candidate