Administrative Specialist with EMR & Data Entry Focus
Resume:
LaTrina Bowen
Phoenix, AZ *****
*************@*****.***
Professional Summary
Versatile administrative professional with 15+ years of experience in data entry, customer service, and medical record management across healthcare settings. Proven track record in maintaining patient confidentiality and accuracy in electronic medical records. Skilled in auditing, insurance verification, and utilizing EMR systems. Demonstrated leadership in coordinating care plans and facilitating effective communication among healthcare teams. Seeking to leverage extensive administrative expertise in a remote data entry specialist role.
Authorized to work in the US for any employer
Work Experience
Self Employed
Love and Memories by LMB-Barstow, CA
March 2019 to Present
Create Funeral programs. Accounts receivable, accounts payable, development, marketing, daily social media management, customer service, data entry, cash handling. Care Provider
In Home Support Services (IHSS)-Blythe, CA
January 2020 to January 2021
Assist client with daily living tasks, take client to doctor's appointment's, assist client with grocery shopping, care to open wounds to prevent infection, and give client daily scheduled medications. Program Facilitator
Phoenix House California-Blythe, CA
March 2018 to July 2019
Facilitate inmate/client meetings, prepare daily lessons, supervise inmate/clients, case management, documentation of all inmate/client progress, delegate duties, data entry, customer service, clerical duties.
Records Technician
DeKalb Community Service Board-Decatur, GA
January 2017 to February 2018
Scan, audit, update electronic medical record. Medical super bill reconcile, coding, release of information, request medical records, patient correspondence and all duties assigned by Records Supervisor. Health Record Technician I
Chuckawalla Valley State Prison-Blythe, CA
September 2013 to August 2016
Organized, updated and maintained over 200 patient charts. Recorded patients' medical history, vital statistics and test results in medical records. Transcription of physician orders and electronic medical records. Educated patients about their treatments. Maintained patient privacy and confidential patient information. Maintain tracking system of all outpatient appointments for patients. Request outpatient procedure reports and emergency room visits. Consolidated diverse medical records.Scanned incoming documentation.Designed improved training procedures to help new staff acclimate quickly. Front Desk Receptionist
Best Western-Ehrenberg, AZ
December 2011 to August 2013
Run night audit reports, check in guest, check out guest, guest reservations, cash handling, housekeeping assignments, prepare continental breakfast and cash register logs. Office Technician (Typing)
Chuckawalla Valley State Prison-Blythe, CA
February 2010 to November 2011
Schedule all outpatient appointments, process transport packages, schedule monthly meetings, process inmate lab request, data entry, referrals, and transcribe meeting minutes. Youth Correctional Officer
Department of Juvenile Justice-Phoenix, AZ
July 2008 to February 2009
Intake new arrival inmates- fingerprinting, assessments, body search, create escape card, and photograph. Daily reports, daily cell search, supervision of all inmates, and visitors, respond to radio calls, and notify authorities of escape attempts.
Health Record Technician I
IRONWOOD STATE PRISON-Blythe, CA
March 2006 to May 2008
Achieved departmental goals and objectives by instituting new processes and standards for in- patient care. Transcribe medical records. Organized, updated and maintained over 200 patient charts.Recorded patients' medical history, vital statistics and test results in medical records.Ensured HIPAA compliance.Educated patients about their treatments. Purged outdated files.Updated daily logs to track information movements.
Unit Secretary
PALO VERDE HOSPITAL-Blythe, CA
March 2005 to March 2006
Coordinated with doctors and registered nurses to develop care plans for patients. Transcription of physician orders. Organized, updated and maintained over 200 patient charts.Recorded patients' medical history, vital statistics and test results in medical records.Ensured HIPAA compliance.Instructed patients and family members on proper discharge care.Monitored patients with acute conditions.Maintained patient privacy and confidential patient information. Administrative Assistant
Rhodes Homes HOA-Las Vegas, NV
March 2004 to February 2005
Community compliance, notify home owners of community violations, conduct weekly community inspection for violations, mass community mail outs, vendor work order request, collect HOA fees, update gate codes, provide new homeowners with gate remote and password, schedule monthly meetings for HOA board members, fax, data entry, and other assigned duties from management. Admitting Representative
ST ROSE DOMINICAN HOSPITAL-Henderson, NV
January 2003 to February 2004
Register patient’s for procedures, admit and discharge patients, pre register patients, insurance verifications, collect co pays, cpt coding, request procedure authorization, data entry, and process referrals.
Education
Medical Billing & Coding (Medical Billing and Coding Certification) University of Phoenix-Online Campus-Remote
Present
Medical Assisting (Vocational Certificate)
Summit Career College-Colton, CA
July 2002 to April 2003
High school diploma or GED
Skills
• Reception
• Receptionist
• Medical coding
• Insurance Verification
• Microsoft Outlook
• Data Entry
• Epic
• Auditing
• Computer Operation
• Anatomy Knowledge
• Cash handling
• Scheduling
• ICD-10
• Microsoft Office
• Payroll
• Front Office
• Medical terminology
• Data collection
• EMR systems
• Customer service
• Insurance verification
• Cash register
• Night Audit
• Accounts receivable
• Analysis skills
• Administrative Experience
• Guest services
• Utilization review
• EHR systems
• Bus Driving
• Typing
• Hospital Experience
• Organizational Skills
• Microsoft Word
• Billing
• Data entry
• Medical records
• HIPAA
• Inventory
• Patient Education
• Property management
• Microsoft Excel
• Accounts payable
• Patient Care
• Medical Scheduling
• Medical Terminology
• Clerical experience
• CPT coding
• Anatomy knowledge
• Communication skills
• Medical Office Experience Healthcare billing proficiency Chart preparation/filing aptness
• Microsoft
• Front desk
• Electronic Medical Records
• Hospital experience
• Clerical
• Meeting Facilitation
• Outlook
• Documentation review
• Filing
• Customer Service (10+ years)
Certifications and Licenses
Medical Administrative Assistant
July 2002 to Present
Check patients in and out, schedule new patient and follow up appointments, insurance verification's, collect co-pays, assist physician with female exams, update patient medical chart. Additional Information
Volunteer: National Center for Victims of Crime - Present
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