Ben Wilson
Spring City, Tennessee
*************@*****.***
PROFESSIONAL SUMMARY
Dependable logistics and operations professional with over ten years of experience in manufacturing, utilities maintenance, and shipment coordination. Skilled in tracking and tracing shipments, communicating with vendors and internal teams, and managing time-sensitive tasks in fast-paced environments. Seeking a full-time remote Logistics Coordinator / Customer Service role to support efficient operations and customer satisfaction.
CORE COMPETENCIES
Shipment Tracking & Trace
Phone-Based Customer Support
Vendor & Customer Communication
Logistics Coordination
Work Order & Documentation Management
Microsoft Outlook & Office
Data Entry & System Navigation
Scheduling & Prioritization
Multitasking in High-Volume Environments
Detail-Oriented & Organized
PROFESSIONAL EXPERIENCE
Utilities Maintenance Operator
Nokian Tyres — 2020–2025
Respond to operational service requests and prioritize work based on urgency and production impact.
Document work orders and system updates accurately.
Communicate clearly with multiple departments to coordinate timely issue resolution.
Maintain organized records and ensure compliance with operational procedures.
Construction / Welding Apprentice
Dilling Group — 2019–2020
Assisted in coordinating project tasks and materials for job completion.
Communicated progress updates with supervisors and team members.
Maintained accurate documentation and followed detailed project specifications.
Logistics Associate
Denso Manufacturing — 2015–2019
Coordinated inbound and outbound shipments in a high-volume manufacturing environment.
Tracked shipment status and maintained accurate logistics records.
Communicated directly with vendors, drivers, and internal departments to prevent delays.
Resolved scheduling conflicts and ensured timely material movement.
Supported daily operations through detailed data entry and system updates.
CERTIFICATIONS
Forklift Certified
OSHA 10
Lockout/Tagout
Fall Protection
Certified Boiler Operator