Quality Control Leader Seeking North Carolina Relocation

SOVANNARY NHEM

**** ********* *****, ************, ** 32205

904-***-**** ️ ***********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and dedicated Quality Control Inspector Lead with extensive experience in manufacturing, assembly, and team leadership. Skilled in analyzing product measurements, improving processes, and fostering cross-departmental collaboration. Proficient in using software tools to enhance communication and operational efficiency. Committed to continuous improvement and ensuring product quality and customer satisfaction.

CORE SKILLS

Microsoft Excel, Outlook, Word, PowerPoint

Bilingual (English & Cambodian)

Strong communication and interpersonal skills

Reliable, hardworking, and adaptable

Multi-tasking and time management

Leadership and team coordination

CERTIFICATIONS

UL 50 MTR Qualification Examination – Awarded: August 7, 2025

Six Sigma White Belt Certification – Certification #: m8Ne0Whbye Date: August 11, 2025

PROFESSIONAL EXPERIENCE

IEM Manufacturing – Jacksonville, FL

Wire Technician / Team Lead / Quality Inspector / FAI Inspector

May 2022 – Present

Interpret schematic drawings and perform accurate wiring tasks

Lead team operations and manage inventory updates

Conduct First Article Inspections (FAI) to ensure product compliance with specifications

Identify and report product issues for corrective action

Ensure precise measurements and quality standards are met

Collaborate with departments to resolve production issues

Managed team members and helped save the company’s FAB department over $100,000 through mistake prevention and quality control findings

Vista Products / CBG – Jacksonville, FL

Assembler / Packer / Lead / Quality Control / Shipping

Oct 2011 – Nov 2021

Measured and assembled accurate parts for production

Inspected packages to ensure damage-free delivery

Managed invoices and coordinated deliveries

Provided training to new employees

Monitored customer satisfaction and implemented improvements

Pizza Hut – Jacksonville, FL

Cook / Customer Service Representative

May 2005 – Jun 2011

Greeted customers and processed orders efficiently

Prepared food according to company standards

Operated cash register and handled transactions

Maintained cleanliness and followed safety guidelines

Trained new team members and managed inventory

EDUCATION

Robert E. Lee High School – Jacksonville, FL

High School Diploma, Aug 2008 – Jun 2011

COMMUNICATION & LEADERSHIP

Effectively communicate with cross-functional teams to identify and resolve production issues

Lead team members by assigning tasks and ensuring quality standards

Facilitate brainstorming sessions to generate process improvement ideas

Provide training and mentorship to new employees

Monitor and enhance customer satisfaction through quality assurance

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