Detail-Oriented Office Manager and Operations Lead
Resume:
Shannon McWhorter
Morrow, OH *****
**********.*****@*****.***
Professional Summary
I am an extremely driven person, who is highly organized. I set goals and am not satisfied until I achieve them. I have excelled at every job i have had and have constantly risen to management positions. I am passionate about finishing what I start and pushing myself to learn new techniques and trades. My motto is to lead by example.
ADDRESS
5777 E. US Hwy. 22 & 3
Morrow, Ohio 45152
PHONE
**********.*****@*****.***
Willing to relocate to: Goshen, OH
Authorized to work in the US for any employer
Work Experience
Office Manager
J. R. Thomas Landscaping-Loveland, OH
August 2020 to Present
• Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
• Developed and implemented efficient filing systems to improve document organization and retrieval
• Implemented new software systems for project management, resulting in improved team collaboration and productivity
• Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
• Prepared reports on office expenses, budget variances, and operational performance for senior management review
• Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
• Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/ subcontractors in a professional manner
• Managed the office budget, tracking expenses and identifying areas for cost-saving measures
• Instituted regular staff meetings to enhance communication flow across departments improving interdepartmental collaboration
Office Manager
Rauch Excavating, Inc-Morrow, OH
2017 to Present
Manage inventory, accounts receivable and accounts payable. Implemented new shop P/O system and budget, creating efficiencies in staffing, processing, ordering and operations. Prepare and analyze weekly payroll and invoicing. Oversaw owner's variety of businesses by completing inventory, payroll, taxes and more. Created a reliable relationship with builders and vendors to secure excellent business. Implementation of new filing procedure to increase efficiency with technology. General Manager
The Liberty Inn/Gano Tavern-West Chester, OH
2016 to 2018
Accounts receivable, accounts payable, payroll, inventory, scheduling, training, marketing, event coordination, talent acquisition, policy and procedure implementation, training system implementation, contract negotiation.
Delivery Specialist
Texas Healthcare Pharmacy-Fort Worth, TX
2014 to 2016
Texas
Delivery of prescription pharmaceuticals to hospice patients, inventory management, route efficiency, time management, management free decision making
General Manager
AJ Coffee House-Sulphur, OK
2012 to 2014
Accounts receivable, accounts payable, inventory, marketing. Implementation of policies and procedures, menus (both drinks and food), vendors and marketing strategies. Education
High school or equivalent
Wright State
2006 to 2009
Upper secondary education
Skills
Customer service Multitasking Bookkeeping Teamwork Office experience Accounting Clerical experience Finance experience within consumer goods industry Operations management Problem-solving Financial management Excellent oral and written communication skills.
Highly organized
Team player with exceptional leadership abilities
Excellent customer service
Proficient in Microsoft Word, Excel PowerPoint
Willingness to adapt and learn new techniques. Computer skills Microsoft Excel Microsoft Outlook QuickBooks Analysis skills Accounts Payable Microsoft Office Administrative experience Cross-functional collaboration Office record organization Microsoft Word Process improvement Office management - Office management experience (3–5 years) Scheduling Phone etiquette Human Resources Payroll Organizational skills Attention to detail Typing Office Management Finance experience within manufacturing Management Client communication Supplier management Data entry Time management Receptionist Billing English Languages
• English
Certifications and Licenses
Certified Notary Public
Driver's License
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