Human Resources Manager

Laura Kuschel

Caledonia, WI 414-***-**** **************@*****.*** LinkedIn

Professional Summary

Human Resources professional with 10+ years leading HR operations in manufacturing, industrial, hospitality and service settings. Skilled in employee relations, talent acquisition, HRIS administration and performance management, with a track record of guiding managers through disciplinary processes and policy implementation. Improved retention by 20% through streamlined recruiting and onboarding workflows, fostering a positive and compliant work environment.

Work Experience

CPV Paint & Graphics, Inc.

Human Resources Manager Franksville, WI · Mar 2025 – Jan 2026

•Spearheaded HR strategy by partnering with ownership and department leaders to drive workforce planning, talent acquisition, and retention for 40+ production and administrative employees

•Revamped recruiting and onboarding by standardizing workflows and interview processes, facilitating 15-20 hires annually and improving early-stage retention through targeted communication strategies

•Optimized performance review outcomes by implementing efficient, time-saving review process, accelerating on-time completion across all departments within one review cycle

•Championed talent development and employee engagement initiatives by launching recognition and communication programs, elevating morale, attendance consistency, and productivity across shop-floor teams

•Oversaw HRIS, payroll, benefits, and timekeeping with high accuracy for 40+ employees, guaranteeing compliance with federal and state employment regulations

•Maintained and implemented HR policies, handbook updates, and documentation to facilitate audits, investigations, and consistent employee relations practices

•Leveraged ADP Totalsource to design and generate custom reports for leadership, providing critical data analytics on turnover trends, compensation benchmarking, and managing benefits administration.

•Optimized the employee lifecycle within the ADP platform by auditing bi-weekly payroll for 40+ employees and streamlining the digital onboarding process to ensure 100% data integrity and compliance.

•Partnered closely with the ADP Human Resources Business Partner to collaborate on different challenges and training for different modules within the ADP platform.

Assel Grant Services

Human Resources Specialist Lee’s Summit, MO (Remote) · Jan 2024 - Dec 2024

•Administered HR operations by handling employee records, HRIS maintenance, and compliance reporting for 25+ employees, enhanced data accuracy and audit readiness with ADP Workforce.

•Executed performance management and engagement initiatives by streamlining documentation, coaching managers, and enhancing employee communications across distributed teams

•Directed benefits administration and open enrollment by overseeing enrollments, changes, and employee questions during annual enrollment cycles

•Collaborated with leadership on employee relations matters by preparing documentation, conducting investigations, tracking cases, and supporting consistent resolution across multiple departments

Robert Half

Human Resources Consultant Milwaukee, WI · May 2022 - Jul 2023

•Delivered HR consulting and fractional contracts across recruiting, payroll, compliance, and employee relations for multiple client organizations, overseeing workforces of up to 200 employees

•Assessed turnover and engagement trends using HR metrics and exit data, contributing to retention improvements of approximately

20% for select client engagements

•Administered payroll and timekeeping processes while addressing employee inquiries related to pay, benefits, and compliance, strengthening trust in HR operations

•Designed and delivered HR training and onboarding support for client managers, enhancing team compliance and improving new-hire integration across 5+ client sites

Rosen Automotive Group

Human Resources Manager Milwaukee, WI · Aug 2021 - May 2022

•Directed HR operations across multiple dealership locations (over 300 employees), supervising employee relations, payroll, benefits, and compliance for sales and service teams

•Coached leaders through corrective action and performance management processes, securing consistent documentation and risk mitigation

•Administered FMLA, PTO, attendance tracking, and open enrollment for multi-location workforce, clarifying processes and improving employee understanding

•Implemented employee engagement and recognition programs by orchestrating team initiatives and feedback loops, boosting morale and supporting retention across all dealership locations

Crothall Laundry Services

Office/Human Resources Manager Oak Creek, WI · Jun 2019 - Jul 2021

•Directed HR administration, payroll coordination, employee relations, and compliance in high-volume industrial environment with hourly workforce

•Conducted investigations and managed workers compensation claims, liaising with insurers and leadership to resolve cases efficiently

•Enhanced safety initiatives and training reinforcement, strengthening accountability and compliance behaviors across operations teams

•Led employee engagement and recognition initiatives by coordinating team events and feedback programs, improving morale and reducing turnover in high-volume workforce

Payroll/Human Resource Administrator Oak Creek, WI · Oct 2018 - Jun 2019

•Processed payroll and timekeeping for hourly and salaried employees, maintaining accurate records and compliance documentation

•Orchestrated benefits administration and new hire orientations, streamlining onboarding consistency and operational readiness

•Audited payroll and timekeeping data for 225+ employees biweekly, identifying discrepancies and ensuring accurate, compliant pay cycles

•Maintained HR records and assisted with reporting for audits and compliance reviews, minimizing errors and supporting timely regulatory submissions

Crowne Plaza Milwaukee South

Human Resources Coordinator Milwaukee, WI · Feb 2018 - Oct 2018

•Orchestrated full-cycle recruiting for 10+ positions, scheduling interviews, conducting phone pre-interviews, job offers, and onboarding to accelerate time-to-fill and candidate experience

•Delivered new hire orientations and training sessions for 30+ employees, facilitating smooth integration and understanding of hotel policies

•Addressed employee relations by documenting issues, advising managers with corrective actions, and maintaining compliance with HR policies

•Streamlined HR documentation and policy communication across departments, streamlining processes and enhancing accessibility for leadership and staff

Skills

•HR Management & Communication: Progressive HR Experience, HRIS Systems Administration, Employee Engagement Strategy, Policy & Procedure Implementation, Change Management, Risk Management, Payroll Administration, Performance Management, Communication Strategies

•Talent Acquisition & Development: Recruiting & Onboarding, Talent Acquisition, Talent Development, Coaching Managers

•Technology & Systems: ADP Workforce Now, Paychex, Netchex, Hireology, JazzHR

Education

University of Wisconsin-Parkside

Bachelor’s, Art in Communication

Affiliations & Organizations

Society for Human Resources Management (SHRM)

Member

SHRM Racine & Kenosha Area Chapter (SRKA)

Secretary

Present

Present

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