Paralegal Student Seeking Internship Opportunity

TARA AMADO

********@*****.*** 415-***-**** San Bruno, CA 94066

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Paralegal student pursuing AA seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Skills

Office equipment

Easy learner

Attention to detail.

Phones

Filing, Fax, Personable

Understands confidentiality

Paralegal Association of California

Organizational skills

Clerical

Multitasking

Time management

Troubleshooting

Experience

San Francisco Municipal Transportation Agency San Francisco, CA

Transit Bus Operator

01/2012 - Current

Maintained safe driving habits to protect property and the general public on roadways.

Kept shuttle and reception areas clean and organized.

Answered questions and provided insight into local attractions and facility amenities.

Received and submitted passenger fares.

Completed transfers at hubs and final destinations to keep routes on schedule.

Secured cargo for transport with ropes, chains, or covers.

Greeted guests, helped customers enter and exit the shuttle, and loaded and unloaded luggage.

Obeyed traffic laws and followed established traffic and transportation procedures.

Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.

Performed pre-trip inspection and testing of transit bus for mechanical problems before beginning the scheduled run.

Supported riders with disabilities by operating transportation assistance equipment.

Studied and adhered to regulations, policies, and procedures for bus operation and passenger transportation.

Completed accident and incident reports accurately and legibly at the end of scheduled shifts.

Operated and maintained buses transporting passengers across city and county.

Upheld strict DOT reporting records for trips, vehicles, and notable incidents.

Announced stops clearly to help passengers disembark at the correct locations.

Used GPS navigation to follow routes and avoid potential construction or traffic delays.

Drove specified routes in compliance with traffic regulations and time schedules.

Maintained vehicle safety by monitoring, instructing, and correcting passengers.

Assisted passengers in loading wheelchairs or other mobility aids.

Collected fares and provided route updates and schedule information.

Facilitated smooth passenger loading and unloading at designated route stops.

Regulated heating, lighting, and ventilating systems for passenger comfort.

Skyline College San Bruno, CA

Student

01/2021 - 05/2023

Adhered to school schedules, regulations, policies, and dress codes to promote safety and learning.

Completed assigned duties and consistently produced a high volume of work to support daily business needs.

Used library and scholarly databases to locate reliable resources.

Bay Area Rescue Mission Richmond, CA

Guest Service Representative

06/2007 - 08/2012

Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.

Promoted a high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.

Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.

Managed customer complaints and rectified issues to complete satisfaction.

Addressed and welcomed a large volume of guests to business per day, improving overall customer service and engagement.

Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.

Issued room keys to guests upon check-in and answered questions regarding proper use.

Delivered key administrative support to coworkers, taking on additional tasks during peak times.

Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.

Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.

Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.

Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.

Managed guest check-in and check-out procedures, reservations and payments.

Corrected guest issues promptly with knowledgeable and friendly service.

Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.

Resolved guest challenges and complaints by applying resourceful and actionable solutions.

Responded calmly and professionally to guest complaints, resolved issues promptly, escalated to management when necessary and contacted emergency responders when required.

Greeted arriving guests to help and facilitate check-ins.

Provided guest assistance and information regarding local attractions and points of interest.

Investigated guest complaints and utilized critical thinking to foster expedient resolution.

Jackson Hewitt Richmond, CA

Receptionist

11/2007 - 05/2009

Scheduled and confirmed appointments.

Answered and directed incoming calls using multi-line telephone system.

Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Maintained daily calendars, set appointments with clients and planned daily office events.

Processed payments and updated accounts to reflect balance changes.

Sorted incoming mail and directed to correct personnel each day.

Oversaw office inventory by restocking supplies and submitting purchase orders.

Maintained financial records to verify timely clearance of credit and debit activities.

Drafted professional business communication and answered phone calls and emails.

Answered phone calls, provided information to callers and connected callers to appropriate people.

Handled payment processing and provided customers with receipts and proper bills and change.

K&G Fashion Superstore Oakland, CA

Cashier/Sales Associate

09/2007 - 03/2009

Maintained sales floor by restocking shelves, updating pricing information and managing inventory.

Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.

Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.

Reported suspicious behavior, incidents and theft to support loss prevention.

Enforced dressing room rules to prevent vandalism and theft.

Maintained clean, orderly and well-stocked register area.

Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.

Processed customer purchases and returns via cash and credit card.

Built relationships with repeat customers to encourage loyalty.

Counted cash at end of shift and prepared bank deposits.

Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.

Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.

Helped with purchases, locating items and signing up for rewards programs.

Delivered consistent and dedicated service through front-end customer engagement.

Learned roles of other departments to provide coverage and keep store operational.

Modeled customer service best practices to team members to promote positive guest experiences.

Dollar Rental Car San Francisco, CA

Front Desk Associate

Handled payment processing and provided customers with receipts and proper bills and change.

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Managed customer complaints and rectified issues to complete satisfaction.

Managed guest check-in and check-out procedures, reservations and payments.

Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.

Verified and collected client payments.

Delivered friendly and knowledgeable support to current and prospective customers.

Answered phone and emails to make reservations and take guest information.

Greeted incoming guests warmly, issued room keys, and shared information on policies and amenities.

Addressed and welcomed a large volume of guests to business per day, improving overall customer service and engagement.

Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.

Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.

Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.

Education and Training

Skyline College San Bruno, CA

Some Colleges (No Degree) in Paralegal Studies

Contra Costa College San Pablo, CA

Some College (No Degree) in Drug Abuse Counseling

Laney College Oakland, CA

Some College (No Degree) in Business Administration and Management

College Of San Mateo San Mateo, Ca

Some College (Degree in May)

Contact this candidate