Ms. Pedro Isaac
Cocoa, FL *****
***********@*****.***
Professional Summary
Results-driven Executive Housekeeping Manager with 15+ years of experience in hospitality and customer service. Proven expertise in overseeing housekeeping operations, managing staff, and ensuring high standards of cleanliness and organization. Skilled in inventory management and resident care as a Med Tech. Committed to enhancing operational efficiency and delivering exceptional service in fast- paced environments.
Authorized to work in the US for any employer
Work Experience
Concierge/ Med Tech
The Canopy at Hickory Creek-Titusville, FL
April 2023 to Present
Greet visitors, answer phone, make files for new residents and new staff members, and make work orders for residents roomsand also use window Microsoft. I also have MedTech experience, got my certificate upon working at The Canopy.
Executive Housekeeping Manager
Days Inn-Titusville, FL
September 2021 to March 2023
Oversee housekeepers, make room boards for that day, inspect rooms, do inventory, keep areas stocked for employees. Fill out work orders for rooms that needs some attention too/repairs . Supervisor of Candie's Cleaning Service
Cleaning homes-Titusville, FL
December 2016 to October 2020
Cleaning homes, pats, condos for Canadians(snowbirds) before they arrive and after the leave. Wash their linen on the beds, make them back up, clean bathrooms, refrigerator's, vacuum, n mop. Customer Service
Cvs Pharmacy-Titusville, FL
October 2018 to April 2020
Greet customers, stock shelves with merchandise on truck days., front face merchandise frequently, print photos, keep work are clean, ring customers out, and bag their merchandise Head Laundry Attendant
Hampton Inn-Titiusville
July 2016 to March 2018
wash,dry,and fold all hotel linen. I kept the supply room with hotel linen, and hotel supplies were stocked, as well as the cleaning supplies and chemicals . I cleaned the staff break room and restroom and kept it stocked.
Office Clerk/Receptionist
Rockledge Country Club-Rockledge, FL
June 2016 to March 2018
Answer phones, file papers, type up contracts, book dates for weddings/banquet's.Clean offices when needed.
Production Worker
Brevard Uniform company-Titusville, FL
June 2014 to April 2016
Press uniforms, napkins, and table cloths. Fold, hang, and wrap the ta b el cloths. Fold bar towels and tie them and put in a hamper.
Housekeeper/ Office Clerk
Royal Oak Golf and Resort-Titusville, FL
September 2005 to November 2012
Answer phones, file papers, make reservations for the lodge. Book weddings and banquets. During the busy season I would also go and help with housekeeping. Clean offices, clubhouse, and lodge areas. Supervisor
Dairy Queen-Titusville, FL
July 2002 to April 2005
Daily reports, help with making ice cream, cook, clean, stock supplies, do paperwork at the end of my shift.
Education
Diploma
Cocoa High School-Cocoa, FL
August 1984 to June 1988
Skills
• Communications (10+ years)
• Bookkeeping (6 years)
• Residential Cleaning (10+ years)
• Customer Service (5 years)
• Cash Handling (10+ years)
• Accounting
• EMR systems
• Housekeeping Management (3 years)
• Medical receptionist
• Caregiving
• office clerk (10+ years)
• etc. (10+ years)
• Med tech (1 year)
• Phone etiquette (2 years)
• Cash register
• retail sales
• Interviewing (3 years)
• Cash Register
• Retail sales (10+ years)
• clerical
(2 years)
• Organizational skills (10+ years)
• Data Entry
• Front desk (2 years)
• Housekeeping (10+ years)
• Bookkeeping (4 years)
• Kitchen Experience
• Front Desk
• Microsoft Office
• Laundry (10+ years)
• Customer service
• Business Skills (2 years)
• Time management
• Filing
• Administrative Experience
• Meal Preparation
• Medical office experience
• Clerk typist
Certifications and Licenses
Driver's License
February 2016 to April 2028