Multilingual Production and Operations Associate

Mohamed Moussa Robleh

Oakland, CA *****

415-***-**** - **************@*****.***

Professional Summary

Hard-working, friendly, and fluent in five languages, I'm looking for long-term opportunity for growth Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Skills

Fluent in English, Spanish, Amharic, Oromo and Somali - limited French and Arabic

Experience living and working with migrants, displaced people and vulnerable minorities

Trained to manage chemical operations

Work History

Production associate

Catholic Charities San Francisco: Case Manager II… Currently working.

Tesla – Fremont, CA

Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.

Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.

Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.

Assisted in the development of new products by collaborating closely with design engineers, offering insights from a production perspective.

Assisted in fine-tuning production schedules to balance efficiency, quality, and cost considerations for optimal results.

Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.

Kitchen helper and food runner

Baker & Commons restaurant – Berkeley, CA

Regularly participated in team meetings to discuss menu updates, address operational challenges, and strategize ways to improve overall performance as a cohesive unit.

Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.

Developed strong relationships with local vendors, negotiating favorable deals on fresh ingredients and maintaining a well-stocked pantry.

Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.

02/2022 to 04/2022

Intern

Center for Gender & Refugee Studies, UC Law SF – San Francisco

As an intern, conducted research, classified cases and gathered information for new migrants

Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Streamlined office processes for improved efficiency and time management through regular organization and filing.

Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

Conducted research for various projects, leading to well-informed decisions and successful outcomes.

02/2021 to 04/2021

Volunteer

Haitian Bridge Alliance – Tijuana, Mexico

Full-time volunteer with non-profit immigrant advocacy group helping immigrants at the border

Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Spearheaded special projects, driving innovation within the organization''s programs and initiatives.

Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.

Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.

04/2018 to 12/2019

Full-time English Teacher

Canadian College – Bogota, Colombia

For students ages 15-65 at private academy

Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.

Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.

Improved classroom management by implementing consistent routines and clear expectations for behavior.

Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

05/2017 to 12/2017

Full-Time English Teacher

Colombia Public Schools – Bogota, Colombia

For Grades 6-11

Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.

Assisted struggling students through targeted interventions, leading to increased academic success.

Utilized data-driven instruction to identify areas of need and implement targeted strategies for improvement.

Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.

Supported students in developing social skills through structured activities and positive reinforcement techniques.

02/2016 to 12/2017

Full-time English Teacher

Volunteers Colombia – Bogota, Colombia

In Sena, a public educational institute for low-income Colombians

Increased student motivation by providing timely feedback and recognizing individual achievements.

Led after-school tutoring sessions for students needing extra support or enrichment opportunities, resulting in improved academic outcomes.

Served as an advisor for extracurricular clubs or organizations, contributing to the overall development of well-rounded students.

Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.

Prepared comprehensive English curriculum for multiple classes.

06/2013 to 11/2014

Administrative Assistant

Pantrusko – Machala, Ecuador

Supervising a shrimp farm on a remote island off the coast of Ecuador

Oversaw operation, including chemical treatment and food for shrimp larva, scheduled and supervised performance of staff of 23, recorded health conditions of shrimp daily

Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.

Developed strategies to streamline and improve office procedures.

Education

09/2002

Studied for two years - Major: History

Addis Ababa University - Addis Ababa, Ethiopia

References

Abby Temple, 720-***-****

Guerline Jozef, 917-***-****

Blaine Bookey, 415-***-****

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