Dedicated Paraprofessional for Special-Education Programs

Suzanne Murphy

816-***-**** **********@*****.*** Independence, MO 64054

SUMMARY

SKILLS

Individualized Education Plans

Classroom Management

State Certification and Accreditation

Online Learning

EXPERIENCE

Intensive Teaching Paraprofessional, Lee's Summit school district, February 2022-August 2023 Lee Summit, MO

Assisted teachers with lesson plans and classroom activities. Provided support to students in the form of tutoring, study skills development, and guidance counseling.

Organized student records, including attendance data, grades, test scores, and disciplinary reports.

Monitored student behavior in the classroom and cafeteria settings. Collaborated with teachers to develop individual learning plans for at-risk students. Encouraged positive social interaction among students through organized activities such as field trips or team building exercises.

Helped prepare materials for presentations and demonstrations for classroom instruction. Administered assessments to evaluate student progress and comprehension levels. Provided extra help to students who needed additional assistance in understanding concepts taught by the teacher.

Maintained a safe learning environment by adhering to school policies and procedures. Ensured that all instructional materials were available in a timely manner for use during lessons or activities.

Assisted with administrative tasks related to record keeping, filing documents. Attended parent-teacher conferences as requested by teachers or administrators. Conducted small group instruction when needed.

Supported special education programs by providing one-on-one assistance to students with disabilities.

Promoted an atmosphere of respect within the classroom setting. Facilitated communication between parents and guardians and school personnel regarding student's academic performance.

Provided feedback on student's progress to teachers and administrators. Utilized technology tools such as computers or interactive whiteboards in order to enhance instruction.

Developed strategies for helping struggling learners increase their academic success rate. Applied positive reinforcement to redirect negative behaviors. Supported students throughout academic instruction and assignments. Offered students personalized educational, behavioral and emotional support. Supplied one-on-one attention to each student during group activities. Prepared instructional materials for specific classroom activities tailored to support student needs.

Handled clerical duties, managed classrooms and coordinated documents for teachers. Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.

Assisted children at stations during small-group learning periods. Communicated and collaborated well with educators from various grade levels. Communicated confidential details about student behavior and performance with parents and authorized parties.

Customized small group and individual classroom activities based on differentiated learning needs.

Planned and led activities to develop students' physical, emotional and social growth. Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips. Taught daily life skills and behaviors to students to build practical knowledge. Planned and supervised games and other recreational activities for students. Attended in-services, workshops and seminars.

Managed computers in classrooms and laboratories and assisted students with computer use when required.

Backed up lessons with personal support, small group instruction and hands-on activities. Insurance Verification Specialist, American Home Patient, February 2010-August 2012 Lee Summit, MO

Selected products and items from shelves and pallets for customer orders. Confirmed items picked for orders by keying codes into system. Achieved productivity and accuracy standards to meet company guidelines. Maintained inventory records and updated information regarding stock availability in the computer system.

Tracked outgoing orders to provide shipping status to customers. Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Updated patient and insurance data and input changes into company computer system. Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.

Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.

Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.

Accessed third-party insurance databases to identify coverage of benefits. Determined estimated self-pay portion by calculating charges, co-insurance and deductibles. Contacted patients to confirm demographic information and communicate financial responsibilities.

Navigated through multiple online systems to obtain documentation. Entered data in EMR database to record payer, authorization requirements and coverage limitations.

Instructed clients on amounts covered under benefits plans in easy-to-understand terminology. Contacted patients to arrange payment arrangements for deductible and out-of-pocket liability.

Examined claims, records and procedures to grant approval of coverage. Retained strong medical terminology understanding in effort to better comprehend procedures.

Checked documentation for appropriate coding, catching errors and making revisions. Handled billing related activities focused on medical specialties. Liaised between physician, site of service and billing department to obtain appropriate documentation.

Created and sent time of service letter to inform patient of estimated self-pay balance. Communicated with cross-functional teams to report insurance company trends. Signed payment approvals accepted claims.

Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.

Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

Maintained accurate documentation on all pre-authorization requests, denials and appeals. Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.

Provided timely follow up with payers regarding payment status of claims. Assisted in resolving claim issues related to billing and reimbursement inquiries. Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.

Performed daily audits of submitted claims to ensure compliance with industry standards and regulations.

Analyzed complex health plan contracts to determine benefit coverage levels for services rendered.

Researched third party payer guidelines related to prior authorizations, coding and billing processes.

Processed manual claims when necessary due to incorrect or incomplete information from providers or patients.

Interpreted Explanation of Benefits statements from various insurers and communicated relevant information with other departments as needed. Responded promptly to customer inquiries regarding their benefits and eligibility status. Evaluated policies and procedures related to Insurance Verification activities. Collaborated with internal staff members such as Billing Specialists, Medical Coders., to resolve any discrepancies in patient's insurance information. Ensured that the most current version of provider contracts were stored in the database. Generated reports detailing trends in denied claims for use by management team. Conducted regular audits of patient accounts for accuracy of demographic data. Participated in training sessions on new software programs used for verification purposes. Adhered to HIPAA requirements to safeguard patient confidentiality. Answered telephones and directed calls to appropriate medical or adminstrative staff. Communicated with patients with compassion while keeping medical information private. Transmitted medical records and other correspondence by mail, e-mail, or fax. Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.

Completed relevant insurance and other claim forms. Collaborated with multi-disciplinary staff to improve overall patient care and response times. Compiled and coded patient information or data in appropriate computer system. Respiratory Therapist, Independence Regional Health Center, June 2005-August 2009 Independence, MO

Conducted cardiopulmonary resuscitation and airway maintenance. Set up and monitored mechanical ventilators and handled associated critical care duties. Conducted therapeutic and diagnostic procedures with treatment methods and equipment. Interacted with patients, family members and physicians to coordinate patient care. Evaluated patients for deficiencies and abnormalities and made medical decisions based on assessments.

Adhered to standards of excellence for respiratory care and diagnostic services. Determined patient safety risks to identify medical intervention needs. Performed bronchopulmonary drainage and assisted patients with breathing exercises. Followed established guidelines to compliantly deliver services. Performed diagnostic tests such as arterial blood gas analysis, pulmonary function testing and sleep studies.

Assisted physicians with intubations, bronchoscopies, thoracenteses and other procedures. Instructed patients on proper use of respiratory equipment including oxygen therapy, ventilators and aerosol therapy.

Monitored patient progress to determine effectiveness of treatments and made necessary adjustments.

Provided education to patients regarding lifestyle changes that may help improve their condition.

Developed individualized plans of care based on assessment findings, patient needs and physician orders.

Administered medication, monitored vital signs and assisted in the delivery of medical gases to patients.

Collaborated with interdisciplinary team members to ensure optimal patient care was achieved.

Assessed patient's response to therapeutic interventions by observing physical conditions or interpreting test results.

Evaluated patient's need for additional resources such as home health services or durable medical equipment.

Consulted with physicians about potential problems related to prescribed respiratory therapies or medications.

Identified high risk situations such as airway obstruction or inadequate ventilation and took appropriate action.

Prepared reports summarizing the patient's progress towards established goals for review by the physician.

Provided emergency care when required including performing cardiopulmonary resuscitation. Participated in continuing education programs to maintain knowledge of current trends in respiratory therapy practices.

Attended staff meetings, educational conferences and seminars related to respiratory therapy practice.

Ensured all regulatory requirements were met within scope of practice guidelines set forth by governing agencies.

Reviewed current literature related to respiratory disorders and treatments in order to update clinical skillset.

Assisted in training new hires on department policies, protocols and safety procedures related to respiratory therapy practices.

Monitored patient's vital signs, arterial blood gases or blood chemistry changes, consulting with physician during adverse reactions.

Educated patients and families about conditions and taught appropriate disease management techniques.

Managed care of patients with diverse conditions alongside physicians, nurses and support team members.

Collaborated with physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties. Set up and operated mechanical ventilators, therapeutic gas administration apparatus and aerosol generators, following specified parameters of treatment. Operated mechanical ventilators following specified parameters of treatment. Administered medication and ventilatory support.

Explained treatment procedures to patients to gain cooperation and allay fears. Demonstrated respiratory care procedures to trainees or other healthcare personnel. Maintained charts containing patients' pertinent identification and therapy information. Inspected and cleaned respiratory therapy equipment to maintain functionality. Conducted EKGs, stress testing or lung capacity tests to evaluate patients' cardiopulmonary functions.

Enforced physicians' orders for specific treatment protocols and durations. Provided artificial respiration, external cardiac massage and assistance with cardiopulmonary resuscitation.

EDUCATION AND TRAINING

Associate of Applied Science

Respiratory Therapy, Long Technical College - East Valley, Phoenix AZ May 2005

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