Banking Operations & KYC Specialist (8.5+ Years)

MRADUL GUPTA

• To Contact: 856-***-****

• *************@*****.***

Dear Hiring Manager,

I’m writing to express my interest in the position you have available. I possess the necessary skills and experience you are seeking that would make a valuable addition to your company. My Degree and my actual job have provided me with a well-rounded background that enable me to develop an analytical/logical approach towards the tasks, skills and ability to work under pressure. My current responsibilities include ( AU small finance Bank )

• Working in Liabilities Operations Dept and a part of Account servicing team.

• Handling PAN India OD against FD process including OD creation and closure.

• To close FD also if required after OD closure as per the process.

• Customer Account Closure and fund transfer .

• Also mark Freeze and Unfreeze the accounts with request as per the bank policy.

• To verify the claim settlement document submitted by the claimant to branch and process it in TAT.

• Some times handling other categories also when required. My responsibilities in previous Organization (Yes Bank Ltd) :

• Working in the Instruction Team in NOC Gurugram.

• To process the request of the customer or branch to make changes in their account .

• Also to mark Freeze in the account according to bank policy after Decease the customer.

• To verify the claim settlement document submitted by the claimant to branch and process it in TAT.

• To process Regulatory cases and mark Freeze in the Account according to Legal Notice.

• Validation of KYC provided by customers to bank.

• Also do process the Re-Kyc of the customer in the Account as well as in Credit Card.

• To verify and check the document of Updation Request of BENEFICIARY OWNERSHIP, LEI, TDS, RISK PROFILER in the Account .

My responsibilities in previous Organization (SBI Card):

• Worked in the document verification department.

• To verify the documents (KYC).

• Also verify the online form being filled by the data entry team.

• To check whether the data filled by team matches with the original documents.

• Helping hand to the Underwriters.

With these skills, I believe I would be a great asset to your organization. I look forward to speaking with you further regarding your available position.

MRADUL GUPTA

Mobile: +91-856*******

Email: *************@*****.***

PROFESSIONAL SUMMARY

I am currently working as Assistant Manager (Liabilities Operation) in AU Small Finance Bank with the total experience of 8 years. My last organizations were Yes Bank and SBI Card. I am looking forward for an opportunity where I can prove my quality and responsibility that will impact company’s development and also enrich my professional skills.

CORE QUALIFICATIONS

• Multitasking

• Dedicated and quick learner

• Punctual

• Always seeking new ways to get work done efficiently within a timely fashion

• Team player

• Excellent decision making with a positive approach

• Strong interpersonal and communication skills

EXPERIENCE

AU small finance Bank ( Jaipur )

From December 2022 to Current

Designation: Assistant Manager (Liabilities Operations)

• Working in Liabilities Operations Dept and a part of Account servicing team.

• Handling PAN India OD against FD process including OD creation and closure.

• To close FD also if required after OD closure as per the process.

• Customer Account Closure and fund transfer .

• Also mark Freeze and Unfreeze the accounts with request as per the bank policy.

• To verify the claim settlement document submitted by the claimant to branch and process it in TAT.

• Some times handling other categories also when required. YES BANK LTD ( Gurugram )

From May 2021 to December 2022

Designation: Senior Officer (Liabilities Operations)

• Working in the Instruction Team in NOC Gurugram.

• To process the request of the customer or branch to make changes in their account .

• Also to mark Freeze in the account according to bank policy after Decease the customer.

• To verify the claim settlement document submitted by the claimant to branch and process it in TAT.

• To process Regulatory cases and mark Freeze in the Account according to Legal Notice.

• Also do process the Re-Kyc of the customer in the Account as well as in Credit Card.

• To verify and check the document of Updation Request of BENEFICIARY OWNERSHIP, LEI, TDS, RISK PROFILER in the Account

SBI Card ( Gurugram )

From: June 2017 to May 2021

Designation: Sr. Executive (Operations)

• Worked in the document verification department.

• To verify the documents (KYC).

• Also verify the online form being filled by the data entry team.

• To check whether the data filled by team matches with the original documents.

• Correct the mistakes if found and forward it to the next level.

• Give feedback to the team for improving the quality of work. Helping hand to the Underwriters.

EDUCATION

• Completed Graduation in B.Sc Mathematics in 2016 from Kanpur University

• Completed Intermediate in 2012 from UP Board

• Completed Matriculation in 2010 from UP Board

ACHIEVEMENTS

• 2 Times Spot award at SBI Card

• Employee of the Month at SBI Card

• Got 2 Promotions in 3 years at SBI Card.

• Spot award at Yes Bank.

• Best Team award in high Volume month.

• Achieve Second Top Rating in performance in first Year at Yes Bank

• Got EMERGING STAR award for FY 22-23 with in 6 month of joining in AU Small Finance Bank.

• Also received many appreciation mail from National head managers for doing my job accurately and timely.

PERSONAL DETAILS

• Date Of Birth - 30 January 1996

• Father’s Name - Mr. Mukesh Kumar Gupta

• Mother’s Name - Mrs. Kusum Lata Gupta

• Current Location - Jaipur, India

• Passport Number - S8517703

• Languages Known - Hindi, English

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