Supply Chain & Customer Care Specialist with Warehouse Expertise
Resume:
Robert (Josh) Anderson
Rock Island, IL *****
**.*********@*****.***
Authorized to work in the US for any employer.
Work Experience
Customer Service Product Advisor - Evolution Power Tools-Davenport, IA
February 2022 to November 2025
Responsible for daily communication with customers, including answering customer questions
Diagnostic and troubleshooting support
Data entry
Supply Chain Coordination
Place orders over the phone and/or email correspondence via Salesforce and SAP
Warehouse Manager - Gannon Roofing Supply (an SRS Distribution company)-Milan, IL
October 2020 to February 2022
Shipping, receiving, and preparing orders for delivery
Inventory Management including stock/cycle count
Supply Chain Coordination
Warehouse Associate/Delivery Driver - Heating and Cooling Supply-Davenport, IA
February 2019 to October 2020
Supply Chain Coordination
Pull and prepare orders for delivery
Organization of warehouse stock
Delivery of products
Daily use of SAP system
Customer service
Shipping and Receiving
Sales Associate/Night Manager - Hickey Bros. Cigar and Hookah Lounge-Rock Island, IL
April 2015 to March 2019
Attend to customers’ needs, questions and offer suggestions
Stock/Cycle Count and Inventory Management.
Warehouse Associate/Delivery Driver -Wensco Sign Supplies-Davenport, IA
April 2017 to July 2018
Order building for same or next day delivery
Shipping and Receiving
Inventory Management
Stock/Cycle Count
Laborer/Assembler -HON COMPANY-Muscatine, IA
July 2016 to February 2017
Line assembler and parts distribution
Stock and inventory management
Education
Liberal Arts & Sciences (Associates in Liberal Arts) - Black Hawk College
Skills
Account management
Assembly
Attention to detail
Box Truck
Class C Driver
Accounts Receivable
Computer literacy
Conflict management
Cross-functional collaboration
Customer management
Data entry
Delivery Driver Experience
Forklift operation
Inventory Control
Management
Managing customer accounts
Materials Handling
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Order Picking
Pallet Jack
Retail sales transactions
RF scanner
Sales reporting
Salesforce
Salesforce Cloud
SAP
SAP ERP
Shipping And Receiving
Social media management
Sourcing
Supplier management
Technical Proficiency
Technical Support
Warehouse Distribution Experience
Workday
Languages
• English
Certifications and Licenses
Driver's License CDL Class C - Present
Forklift Certified - Present
Certified Forklift Operator
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