RETAIL MANAGER
Terra Bissell
OBJECTIVE
Ambitious leader experience in boosting employee morale, ensuring customer satisfaction and increasing business’s bottom line, Seeking a management opportunity to increase foot traffic and sales. Use my collaborative attitude to empower staff to work together to better serve our clientele
CONTACT
**************@*****.***
EDUCATION
Mesa Colloege, San Diego
University City HS
SKILLS
WorkDay
Team Building
Branding
Project management
EXPERIENCE
RETAIL MANAGER
Vail Resorts Breckenridge 2025-2026
Managed two locations The North Face and Columbia. Exceeding $100,000 over budget in both locations while overseeing a team of 15.
Planned and implemented seasonal floor plans each season.
Successfully managed daily operations in both stores with over $1 Million in Revenue per store.
Trained recruited all new employees coming into each location.
RESORTS SERVICES MANAGER
Copper Mountain Frisco,CO 2020-2025
Hired, Mentored and trained over 30+ employees
Improved employee morale numbers resulting in a 75% employee return rate
Helped recruit and hire for Resort Services Department
Decreased shrinkage by over 28%
RESORT SERVICE SUPERVISOR
Copper Mountain Frisco,CO 2017-2020
Conducted regular performance evaluations and provided feedback to improve employee performance
Performed interviews and helped hired multiple employees
Implemented training program for new employees
Assisted in all aspects of store operations including inventory management