Experienced District Manager / Retail Leader

STEVEN G. DICKEN

***Dunraven Pass

Cell 937-***-****

Email- *****.*************@*****.***

EXPERIENCED MANAGER /DISTRICT MANAGER

Leadership –Employee Development & Productivity

Astute, results oriented leader with proven success in managing multimillion-dollar supermarkets. Background includes achieving profitability, leadership, employee training, driving sales, writing budgets, P&L’s Proficient.

SUMMARY OF QUALIFICATIONS

Customer Service Inventory Control Management/Supervision

Hiring / Training Office Procedures Receiving / Ordering

Merchandising & Buying Basic Computer Operation Produce Department

Meat Cutting Zenger Miller Leadership

Development

Garden Center

PROFESSIONAL EXPERIENCE

Family Dollar, Dayton / Springfield, Ohio July 2007 to Present

District Manager

Oversee all operations of 18 stores

Write projected budgets.

Responsible for all P & L results

Hiring of all Store Managers

Training

Implementing new Company policies and procedures

bigg's Hypermarkets, Cincinnati, Ohio August 1996 to May 2007

Store Director

Operational responsibilities…Teach, Train & Develop all group managers. The number of managers ranged from 8 in the Food stores to 16 in the Hypermarkets.

Write weekly, monthly & yearly projected budgets.

Responsible for all P & L results

Managed stores from 65,000sq.ft with 125-135 employees to managing a Hypermarket of 280,000sq. ft with 154-165 employees.

Sales ranged from $32,000,000 / yr. to $48,000,000 / yr.

Schear's Food Centers, Dayton, Ohio January 1995 to August 1996

Director of Store Operations

Held responsibility for the entire operations of 11 stores which involved . . . (Hiring and training of all store managers, writing budgets for all 11 stores, P&L results, Staff meetings, resets, Loss prevention, setting up of Liquor stores.)

C.W.C. Inc. (Sack N Save), Sandusky, Ohio 1991 to 1995

Store Manager / District Manager

Responsible for receiving, scheduling, stocking, inventory control, bookkeeping, training, hiring and other duties.

STEVEN G. DICKEN Page 2

643Dunraven Pass

Miamisburg,Ohio 45342

**********@*****.*** Cell 937-***-****

PROFESSIONAL EXPERIENCE ( continued )

Quick Chek Foods, Bellevue, Ohio 1989 to 1991

Store Owner / Operator

Became owner and operator of my own business after success at previous employer.

Responsible for all hiring and training, writing budgets, P&L results and all annual revenue

Houges IGA, Bellevue, Ohio 1986 to 1989

Store Manager

Designed ads, managed scheduling, trained employees, responsible for inventory control, oversaw accounts receivable and accounts payable.

Was hired to turn this store from a loss of $250,000 to a profitable business and accomplished the goal within 1 years.

C.W.C. Inc. (Great Scot Foods), Fremont, Ohio April 1969 to July 1986

Store Manager

Started with the company as a Customer Service Clerk; worked my way up to the position of Meat Apprentice; left the company in 1971 to proudly serve my country in the Army for three years and returned in 1974 as Head Stocker; was promoted shortly afterwards to Manager Trainee.

Became Store Manager of my own Great Scot Foods store in 1977 which included responsibility for all store operations.

EDUCATION

Completed two year course with Food Marketing Institute

Completed college math courses while in the Army

Graduated from Fremont High School, Ohio

SuperValu Learning Launch ( Value Chain Structure & Analysis, Getting Results Through

Communication, Income Statement and Balance Sheet,

Coaching in a Service Oriented Culture, Overcoming

Challenging Services Situations, Financial Statement and Analysis

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